Had my first session with Marissa today and it went great! Very quick and comfortable. Looking…read moreforward to going through the next sessions with the team. The ladies at the front desk and Cache'T are warm and wonderful!

I'm not sure what type of new management this company is under, but the experience has changed…read moresignificantly since I first became a customer. When I initially joined, the customer service, communication, scheduling, and quality were consistent and professional. Recently, however, all of those areas have declined. Scheduling has been repeatedly overlapped at multiple locations. I was made to feel uncomfortable to the point that I chose to drive 30 minutes to another location instead of the one only 10 minutes away--only to experience the same overlapping scheduling issue again, despite booking my appointment 2.5 weeks in advance. Overall, my experiences with Milan have historically been very positive. While there were some recent changes that impacted my experience, my visit to the Irving location and my conversation with Brittany from the Resolution Team reaffirmed the high level of quality and customer service I've come to expect. This particular location did not reflect the consistency I've experienced in the past; however, the Irving team demonstrated that the standard of care and professionalism is still very much present. I would recommend Milan, as the consistency and quality remain strong.

I'm so happy I got my lips done with laser away! I was a little scared because I didn't know who…read morewas injecting me at first but they are very professional. Karen, my injector, did a wonderful job guiding me through the process. She helped balance out the evenness in my lips and gave me exactly what I told her! I also love that I payed everything upfront before getting them done. At another med spa I had been to you pay after and are required to tip. Obviously I would tip, but with laser away its all up front which is great! The only thing that I feel like LaserAway could have is music while patients are getting their lips done/other procedures. I've been to another medspa before and they did that and I like it. I will be back!

I came in for a tattoo removal and filler consultation, was very clear about what I wanted, and was…read moreassured they could deliver exactly that. Based on their confidence, I paid upfront for tattoo removal and 3 syringes of filler. Right after the first tattoo removal session, I was told the tattoo removal wouldn't work because of the ink color -- something they absolutely should've mentioned before selling me a package. With the filler, I was only given half a syringe (with no explanation until after I paid), the filler was placed wrong and was injected on the inside of my mouth as opposed to around the lips where it's supposed to go. It was done in small section so you could see where the product was and wasn't. I was told that it would need to be dissolved because I had a bad reaction- I've been getting filler for years, but again trusted them, so I got it dissolved and came back. When I returned to get the rest, they told me they'd thrown it out because "they can't store it so I need to purchase more" Again -- never disclosed until it was too late. I asked for a refund and was told several times it was being processed, but months went by with no response. I followed up constantly, stayed patient and respectful, and was either ignored or brushed off. Finally, someone from their national office called me -- he was rude, aggressive, and sarcastic from the second I answered. When I asked him not to talk over me, he paused for a full minute just to say, "Just wanted to make sure you were done before I was allowed to speak." Then he hung up on me when I address his behavior. I spent thousands of dollars here and got nothing I was promised. Now I have no thousands of dollars in credits that I will never use. They lie to make the sale, botch you, dodge accountability, and treat you like an inconvenience if you ask questions. Worst customer service I've ever experienced. I never wanted to embarrass myself by sharing photos of my lips, but want to help anyone else who is considering going here. Save your time, money, and sanity -- go literally anywhere else.

Shelby was INCREDIBLE! I am beyond pleased and the results look better than I could have ever…read moreimagined. I never in my life thought I would have nice lips and now she made that dream come true. She is so calm and professional, knowledgable, and made the whole experience amazing. I also got Botox and am so very pleased. Catherine at the front desk also demonstrated excellent customer service throughout the entire process. Thank you so much!! Highly highly recommend!

Top photo: 4/11/2025 Bottom: 6/1/2025…read more Loving the results of my first masseter Botox! Skin Spirit fit me in for a last-minute appt before my CA trip. It was quick and painless. Thank you! My new go to place for my beauty needs! Plus I love the aesthetic of the clinic!

THE WORST SERVICE!! First of all I called to book an oxygen facial and I asked if it was the one…read morewhere they blow the oxygen on your face as that is what I was looking for. They assured me that it was. I get there on a Thursday afternoon and go in the back and ask about it as I did not see the oxygen machine. She explained that they don't have that and they use oxygen creams! I was so upset as I was lied to. So since I had the day off I decided to try it. When I woke up Friday morning my face was so dry and red. I called them to tell them and she said she would have the esthetician call me as she may have some creams to help. I also told her I wanted to speak to the manager and she assured me that she would have her call me. It is now Saturday afternoon and I have not heard from anyone!!! This is such bad business as they don't care about your skin and just want your money!!! There are plenty of other reputable salons around that are honest, care about the clients skin and have better customer service!!! GO SOMEWHERE ELSE!!

Olivia was an absolute breath of fresh air. She is incredibly caring, comforting, and attentive,…read moretruly listening to your needs and adjusting each treatment accordingly. Her extensive knowledge of skincare and products shows in her detailed, genuine approach throughout the entire process. I absolutely loved the oxygen facial and highly recommend it--my congestion and redness were significantly reduced afterward. I also had great results from the Circadia products she recommended from my previous visit. She performed an underarm wax with exceptional attention to detail; I've never had such a clean, smooth result. Premier Med Spa is a wonderful, affordable clinic that truly gives you exactly what you need while delivering visible results. The staff is super nice and attentive, and it's a great place to relax, unwind, and leave feeling stress-free!

Customer service, representatives knowledgeable of the products, and being flexible. I had…read moreappointment and arrived 10min late, I was not greeted when I walked in, just blank stares and everyone looking down at their computers. I gave them my name and was told "since you're 15min late"... I corrected her and said I am 10min late. So already from the beginning this place does not feel like they're customer oriented. More of a, we're here because it's our job, type of vibe from the employees I noticed in there. They couldn't continue with my appointment, knowing I come from an hour away, and I won't be giving them my business in the future.

This location holds everything needed in an organized and clean way. The staff is friendly and…read moreknowledgeable and helped me get the best savings for the package I bought. The actual procedure was not painful but definitely awkward feeling. They guide you with post treatment care. All and all the process was easy. Waiting on results, that will show on a few weeks, in order to decide if I will be treating more areas.

This was my first hydrafacial with Syndney. But not first time at Rejuve (been going here since…read more2019!)She was phenomenal, so sweet and helped me create content. She made me laugh and truly made me week better. She recommended a replacement for my Epionce cleanser because I've been having to use too much of it to get make up off.

POOR CUSTOMER SERVICE . . . they were texting like crazy to get me in for a digital skin analysis…read moreand so I went. I arrived 5 minutes early and had to wait 20 minutes. Since I was on my lunch hour, I inquired as to when I might be seen to which they became angry that I even asked saying they were busy although I was the ONLY PERSON IN THE SPA!!!! I never received my digital skin analysis even after inquiring about it. It bothered me because it seemed to be a waste of my time to visit the spa without the analysis, so I inquired again via text. NO RESPONSE. But, rest assured, they still keep sending me ads for other treatments! And yes, they have replied to that number in the past. JUST POOR, POOR CUSTOMER SERVICE!! Bet they don't treat those Dallas Cowboy Cheerleaders this way!!!

Edit: upon seeing the pictures it looks like there are two Hennas across from each other and people…read moreare posting about the two on this same page. My post is about the Hennas east of 75 next to a dry cleaners, not the Hennas west of 75 by Alamo Drafthouse. I have been coming here since a teenager (so 20ish years now). It still looks exactly the same. The location is very old, dated, never remodeled, but I love it! The owner is there every single time I have been there for all of these years. The price hasn't changed much over all of these years, still really cheap. Now, the variability- the employees may change and you may get someone who doesn't do threading of eyebrows evenly. After all of these years only one employee has done my eyebrows wrong and didn't go back for a while. Other than that everyone has done a great job at making my eyebrows even! I will continue till come here as my primary eyebrow place for smooth 20 years! (I had pictures but couldn't find the Yelp page so I deleted them and here it the Yelp page)

I've been coming here for over 10 years and quality is always good, the girls are always so sweet…read more I've done eyebrows and from time to time I'll get a facial. Huma has been really good to me and my eyebrows. $5 with card.

I absolutely loved my experience here especially with Emonie! The studio is so clean and pretty,…read moreand I felt comfortable right away. I mentioned I'm currently growing out my brows and wanted to keep them nice and thick with just a light cleanup, and she totally understood what I wanted. My bikini wax was also incredibly thorough. Ive been looking for a hard wax place ever since I moved from Cali and I've found my new wax spot! I'm such a happy camper and will definitely be back!

Avery deserves a medal, a crown, and maybe even hazard pay for the heroic work she did on my…read moreBrazilian wax. Let's just say my "privates" were not a tropical getaway. It was more like a national forest park! She tackled it with the skill of a seasoned ranger armed with nothing, but wax and courage. She somehow made the whole process feel less like torture and more like comedy hour with bonus landscaping. Thank you! Her technique? Impeccable!! Her bedside manner? 10/10. Honestly, It was amazing! The vibe is amazing! The results? Smooth, sleek, and fabulous. Worth every pluck and pull. I left her table ready for swimsuit season, date night, or an unexpected wind tunnel test. Bottom line: if you want someone who's equal parts professional, hilarious, and a straight-up wax wizard, book with Avery. She doesn't just do Brazilians--she performs miracles. September 2025