They were highly recommended by the Mercedes dealer in Kona and they absolutely came through for…read moreme, and I told them so when I picked up my keys

A couple of months ago, I took my crash like crossfire into the shop to be diagnosed and perhaps…read morefixed. After charging me $450 and suggesting that I jumk the car with the people next door, I towed the car home. I looked on the internet for a few minutes and discovered that it was a fuel filter which I changed myself. Fixing this car cost me $650 dollars plus two or three hours. That's $450 for diagnosis.That didn't happen and $200 for the new fuel pump that I bought and installed. The guy. At the shop told me that it would cost another several $100 to get into it.Then it might cost $45000 to actually fix it.Which is more than it would have been worth. He suggested that I call the person next door who would take the car off my hands.

This place is amazing. We were so impressed, we've gone to three different mechanics to try to…read moresolve a problem. He knew right away when we were discussing it with him. What the problem was , we are thrilled, with service, quality, Knowledge, they are a breadth of fresh air. You are truly missing out. If you do not use them for your auto-repair. We were amazed how quickly he fixed the problem. And how he knew what the problem was right away. We we truly can't sey enough about them. And their price was so reasonable, such a fantastic repair shop.

I got the communication and diagnostic that I needed at a price cheaper than the dealership. And,…read more the staff is great. They really worked with me to solve my problem. I'm happy to have found Ray and team!

Amazing shop and great service. We did not know what was wrong and thought we had major engine…read moreproblems. Radiator replacement performed with new hoses after diagnosis went great. Could not have asked for a better shop to work with. Very reasonably priced, friendly and honest!

I wanted to leave a 2 star but I'm out 2000 dollars. I went in for a leak, they diagnosed it with a…read morebad seal which i paid for, they didn't install it correctly so i took it back, they ended up putting it on correctly after that, well i take it home and there is still a leak, i take it back and now the cover has a big crack in it. (Apparently so noticeable they didn't see it when the replaced the gasket twice) ok so they are nice people up let it go, but guess what still the exact same leak as before, in the same place and same drip spot on the ground and now my truck has a shudder as well, could be tied into there repair idk. I'm a single father of four and don't have extra money and every time i go in they charge me which isn't a big deal but i gave them all my money 2000 dollars worth, this is my work truck so i lost all those work hours by bringing it back multiple times and still a leak and I'm not going to be charged anymore and still have a leak. Well since i have no extra money i did a quick search on google (i should have done this first) the first problem that popped up that pertains to my vehicle showed me that people get it wrong all the time as it's a vacuum pump leak, so 89 dollars later vacuum pump shows up and due to the distrust and suspicion of there actions, instead of taking responsibility they are going to keep charging me. I get it i got new parts on my vehicle that I believe 100 percent has nothing to do with what I went in for. 89 dollars and no leak. I'm out 2000 dollars and had to fix it myself. I'm a business owner and honestly I mess up all the time but customers are not typically mean or rude especially what you take accountability for your actions. Just to reiterate I'm a single father of four and a 89 part cost me 2000 just to fix it myself.

I'm retired from the automotive industry after over 33 years. I rarely make reviews, however J & J…read moreautomotive are simply amazing! Skip the dealer and the rest cuz they're clearly the best. You would think it's easy to find a competent and honest car guy? Nope! Call Jeramie and tell em' Harry Red Honda Fit sent you!

Impressive. We received the most prompt, courteous, and excellent services from J & J Automotive…read morefor: a radiator leak repair in 2024, and a car safety inspection a few days ago. Thank you, Jeremy. We appreciate you and your top-notch staff very much. You are indeed the best.

I brought my van back to Dan and he fixed the problem. Thank you Dan…read more I appreciate the effort you put into making the AC work right.

These guys are one in a million! They repaired my muffler that had multiple problems in less than…read morean hour. Saved me hundreds of dollars doing so. I am so grateful for their honest and outstanding work.

This a customer focused business generally concerned on providing excellent results. They are fair…read moreand professional with a quick turnaround while ensuring you receive the best service possible. I will be using their auto repair and maintenance services going forward.

Great Great Great! They are probably the best garage in Kona…read moreon the Big Island! A must have!

I've been going here for years for my safety checks. Always quick, convenient and polite…read more When I've had repairs by them they've been fair, good prices and good work. Very Pono. I'll keep coming back.

Great service! Friendly staff! I trust the staff with my vehicles and billing! I've been a loyal…read morecustomer for over ten years and I take all of vehicles to them!

Highly recommend these guys! Zeus was extremely professional and helpful. If you're looking for an…read morehonest shop to work on your transmission, come check these guys out.

My car needed a new starter, so I called PRNDL. Zeus was able to replace it for me same day I…read morecalled. It was ready for pick up in less than 2 hours and there was air conditioned room available to sit and wait. The cost was affordable

Yes! Have dealt mostly with Tony, and he was excellent on everything. At first, I liked Pre-Owned…read morebecause of John, but since then I've been dealing only with Tony. Nice car shop.

owner is extremely rude and unprofessional. calls strangers foul names and generally creates an…read moreenvironment that feels unsafe, especially for females. avoid doing business here.