They never went the extra mile to help you figure things out. They will also backstab you if you…read moreleave and go elsewhere. Not very professional bad mouthing clients past or current. Their insurance coverage wasn't that great either.

For years we had been with another Auto Owners Agency in Albany. After such bad service we elected…read moreto switch our Insurance Coverage over to Fleming Riles. We have known Garrett Fleming, Wayne Riles, and Clint Ivey for years and have always liked their professionalism. When switching over, Ilissa English was the account manager that was assigned to us. Wow, we can not say enough good things on how Ilissa handles business and our insurance coverage. We always get her on the phone, she handles our changes promptly and always has answers for questions. I hope the management will acknowledge her for her hard work. Hopefully they will add a note in her employment file on the superb job she does! Thank you Ilissa!

The most professional and personable agent I've ever met. He's always on top of things to keep the…read morestress off of you!

Spoke to Mandy Waters today. She was very knowledgeable and communicative. I really appreciate her…read morepatience and time.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As an Allstate Agent in Albany, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more.

Worst company ever - recently lost a loved one a eight months ago after falling a claim I was told…read moreit may take a few months, which was fine, but it has been eight months and still there's no explanation nor answers given why it's taking so long every time I call I get the runaround from a receptionist no one give me any answers just saying that it's under review and sometimes when I call, I do not even speak with the representative. There's a third-party involved. I would not recommend senior life to anyone.

whole life ins. for20'000 with low payments for senior woman 83, I don't want no 2 year waiting…read moreperiod. I would like to be able to make payments every 3 months. I would like on my death to be paid as soon as possible.

Extremely unprofessional. DO NOT WORK WITH THESE PEOPLE!…read more I called in and I wish I remember the woman's name, but she was extremely rude. They will certainly take your money, then provide ZERO customer service. I hope this review costs this company customers, because they deserve NO BUSINESS. BEWARE BEWARE BEWARE

Acceptance Insurance has been extremely resourceful and attentive when needed. I've been able to…read moretravel out at ease thanks to the highly professional team at Acceptance Insurance Albany GA. Just a click away or a live agent at all times. I've searched and used many insurance programs before and experienced a much user friendly program and affordable prices. I recommend Acceptance Insurance to everyone. Thank You, Acceptance Team for helping me move forward.

Very friendly Agent with excellent customer service. Ricky is always available and always responds…read moreto emails and returns emails. My family has been with Ricky since he opened way back in the early 2000s. This is the best Agent in the the Business.