This review is from a visitors perspective only. A visitor that was here daily for over three…read moreweeks. A family member had had a bad seizure, so I came to town for moral support and to help supply all the happy and positive vibes! Our patient was on one of the older floors that had not been remodeled so the chairs were uncomfortable. Especially after hours and hours of sitting. BUT right down the hall was a new wing that was for ICU patients and their new lounge was super nice. Nice comfy chairs. Blankets. A kitchenette with a microwave and Ice machine. Very helpful. The cafeteria here had weird hours and only certain stations were available after 2 or 3. The salad bar was fine. They also had a monthly revolving menu, so you always knew what hot bar would be available. When it comes to hospitals if you can't respect the work the nursing staff and technicians do all day everyday, you need your head checked. We appreciated all the hard work and hard things they have to do for patients who are in pain. At Saint Johns they offer up a reward program so your able to recognize and nominate a team member. We made sure to let them know how appreciated they all were everyday but also nominated the best of the best.

SYED M IMAM, DO He came in on my Dad's case the day before discharge we had long discussion with…read moremy concerns. He said no less than 5 times, it was because my Dad was 90. I was very concerned as my Dad was walking 4000 step or more every day and now had severe ankle pain which he called "gout", arthritis and just old. I had arranged for his previous schedule cervical MRI to be held at St Johns and asked for cardiac consult. He discharged him early next morning. Even discharge papers say "to home" which he could not go to. He went to skilled nursing home. This DR on the ortho floor does not deserve to be caring for patients, certainly not older patients that he clearly things age is reason to just dismiss all information about them. This was October 2025. My Dad is doing great no thanks to that incompetent Dr.

This review is from a visitors perspective only. A visitor that was here daily for about two…read moreweeks. After realizing our patient needed intense rehab before going home he was finally approved to go to 3B at Memorial. 3B is their therapy wing and known for being better than the kind of rehab you'd get from a nursing home facility. To get up to the room, everyday, usually twice a day, sometimes three times a day, you had to check in at a desk at the main entrance. Give the patients name and room number and get a name tag. Only a maximum of two people were allowed in the room at any time. My mom and I were always together, so if anyone else came by one of us had to leave. The room was an older room with older furnishings and the only place for visitors to sit was a window seat bench. BUT just like the other hospital, around the corner was a newer wing with a small visitors lounge with much more comfortable chairs and a table. The cafeteria here had much better hours and specials. I was a creature of habit and got the little taco bar and salad bar. I cannot make a salad without sunflower seeds anymore because they have them here!!! What was also different here is not only acknowledging the hard work the nurses and techs do night and day, but the work the physical therapist do. From PT, to OT to ST we were thankful for everything they do.

Stop pretending to care…read more Update the facilities. Especially update the ER Staff...some of them.. especially the nurses need to improve interactions with patients. If I know what the doctor said to me please don't think I'm making it up. I know precisely what was discussed. You weren't there. You suck to the outdated orders but thought you were correct. Yet when the internist started to look it up on the PC she found the consult instructions that were discussed with me. I was at the consultation. I know exactly what was discussed. Please do not ever second guess my ability to listen. Doctors and nurses make mistakes and forget to double check what they thoughtthey heard. I will never return to this facility. Specific reason. Nurse LeatherBack.

My daughter was sent to the ER . And instead of them drawing blood from her IV . They continuously…read moredrew blood from her arms! No One knew what to do for my daughter. The night nurses was very Rude. The dr left didn't say anything / his shift was over so he didn't even see this through. Reason Im upset is because my situation is very delicate. The entire visit was horrible . The dr at the er floor said he left because his shift ended. It was sad. We had to go to another hospital to get proper care. Then as we were preparing for transfer the people at this hospital didn't even tell the new drs the medications that was giving. Now look at my daughter arms!!!! They should not have stuck her that many times! They gave her a blood thinner and wasnt suppose to !!! Be Careful with these dr's

The only reason I went to the ER at this hospital was b/c I was was extremely satisfied with the…read morecare my son received 2 years ago, but times have changed. I do not recommend going to the ER at this place. The doctor had no compassion and poor bedside manners. She asked me less than a hand full of questions (literally), dismissed most of my symptoms and wrote me a prescription for pain meds that I don't need. Sadly, experiences like this is why most people don't go to the doctor anymore.

Paul Phillips was my primary care physician from 2005 to 2025. My blood work indicated that I was…read morehypercalcemic in 2018 among other issues that were VERY OBVIOUS that I needed to see someone. He diagnosed me with depression, anxiety and Ritalin instead of looking at my charts. At no point was I referred to a psychiatrist. I was planning to commit suicide because I was in so much pain due to a hyperparathyroid issue and my brain chemistry being utterly destroyed by this negligent BRO doctor. My sister also became addicted to Adderall which is really common, also almost committed suicide. The office workers are just trying to make it and it's not their fault Springfield Clinic only cares about making money. They hire and fire regularly so they can pay people less. Do not go here. Go to SIU or Memorial.

Billing practices are questionable and talking to the billing department is an exercise in…read morefutility. I saw a doctor in a satellite clinic and had to call and wait repeatedly for injections I got monthly because they hadn't gotten the medication from Springfield. That doctor subsequently left the clinic and I was a victim of patient abandonment when I received a letter saying basically "your doctor left, you're on your own". I won't go back to this facility.

Parking is a real problem here. The front lot is small with no visible handicapped spots. To go to…read morethe garage is far to walk for someone with disabilities. Then to find limited handicap parking is a real disappointment for a healthcare facility.

From the owner: Memorial Medical Imaging Services provides on-site radiologist physician coverage 24 hours per day,…read more7 days per week. Imaging services offered at Memorial Medical Center, Baylis Medical Building, Memorial Care on North Dirksen, and Memorial Care on Koke Mill.

Someone needs to look into their billing procedures. I was paying a bill and hadn't last small…read morepayment to make. Got a call today from Irene in billing telling me because their last 2 or 3 bills were returned from the Post Office as undeliverable, she sent my bill to collections. I now have the post office investigating this since my address is correct. Luckily, I have Irene's statement recorded in my messages. Irene should note that mail fraud is a very real thing.

From the owner: SIU has more than 250 teaching physicians providing new treatments and technologies that have…read moretransformed the practice of medicine. Using facilities in each of the hospitals and many clinics in our community, our physicians dedicate themselves to the science of health care and educating a new generation. Our physicians care deeply about your health and the health of your friends and family in years to come.

Once again, everything is changed. It used to be a kick ass urgent care in and out and under an…read morehour sometimes 30 minutes. It was always busy, but that's how you knew the system worked now no one's there, only one doctor on duty who looks like she just got out of school and you have to stay there all day once you get there and you never used to have to do that before; urgent care means right away not staying all day. It's the middle of winter and I went down to my favourite urgent care not realizing they had completely changed over to Memorial. Had I known I probably never would've chosen them because it was like being at Memorial Hospital Triage Center. I know they say that too is an emergency, but it's not if you gotta stay there all day that's not an emergency room. I don't know why people gotta change stuff that doesn't need fixing. Now I gotta try and find a real urgent care that gets you in and out and under an hour. And if they could change just one thing have the appropriate heating or air conditioning on during said Seasons like putting me in a room where all I had was a shorts and a T-shirt on and it's the middle of winter and they had the air-conditioning on. Wth

Always quick and amazing care. Everyone is very kind and patient with you. I always go here for any…read moreof my health concerns!

Made appointment on line and still waited 2 hours and still was never seen. So left and went to…read morehshs priority care on macarthur and got right in!! Was there for a half hour with x-rays and all. Very disappointed in your service!!

Drive thru lab Good…read morestaff wait on you and talk with; it's just an experience and they seem to take the blood with minimal effort which is appreciated! I totally recommend!!