After being involved in a car accident I was given choices for auto repair by my insurance company…read more I chose Classic Collision on US1 in Melbourne, Fl. From the first visit to sign documents to the completion of the auto body repairs we were treated above my expectations. Everyone is so nice and genuine. They called twice a week with updates on the progress and completed the repairs on the schedule they gave me. If you're looking for a great personal experience for auto body repairs you need not look anywhere else, go straight to Classic Collision. quote; To give great service, you must add something that cannot be bought or measured with money. Classic Collision made us feel like family.

Repairing my right rear fender required removing the tail light. I drive a retractable hardtop…read moreroadster. In order for the hardtop to retract, a microswitch needs to be engaged by a "trunk partition" which allows space for the hardtop to fold in the trunk. After they "fixed" my car, I immediately noticed the hardtop no longer retracted because the "trunk partition" was not engaged according to the error message on my dashboard. They denied causing this problem and would not even take a critical look at the trunk partition mechanism. They referred me to the car dealership and I was on my own. The car dealer wanted $300 just to diagnose the problem, and I had no guarantee Classic Collision would foot the bill. I subsequently took the car to my trusted mechanic and he diagnosed and fixed the problem in five minutes. Turns out, when the Classic Collision tech removed the tail light assembly, he also unplugged the "Trunk partition" sensor microswitch cable (which is immediately adjacent to the tail light assembly) and never plugged it back in again. When I pointed this out, both the service rep. and the manager continued to deny responsibility for the mishap and became rude and threatening. DO NOT USE THIS BODY SHOP for your auto repairs as they are dishonest, nasty and will not even own up to their mistakes.

Brought my car here to get some body work done. They did a horrible job, twice! They also helped…read morethemselves to my person belongings in my car. Stealing one's personal belongings is a huge NO NO! Take your car some place else! These people do not operate with integrity

Buckman's is a great shop! I brought my tailgate in there to be repaired from a hitch incident…read more They did a great job! Other shops wanted to replace the tailgate and paint it, but Buckmans was willing to fix the damage without replacing the tailgate . This save me quite a bit of money, and they did a fantastic job.

Go here skip the estimates from others-They are very trustworthy. We've used them twice now. The…read moreestimate was very close to what The End Price ended up being. They are very organized and make appointments and stay true to that appointment. I would recommend this body shop to anybody. It's worth the drive if you don't live close.

Exceptional! I brought my rust bucket Hyundai and I was given a very fair estimate. The outcome…read morewas gorgeous. My backgate was replaced and when they were able to get the panel at a less expensive cost the savings were passed onto me. I highly recommend them -- be patient -- it will be worth your wait.

Best in town! They have taken care of my family's needs for years. Very honest and fair fair pricesread more

They went above and beyond to help me out! Brian did great work and clearly took his time to make…read moresure it was done right. Their prices are very reasonable and they didn't try to sell me on anything at all. They simply did the work I asked to be done and off I went. I very highly recommend these guys and fully understand how they've been in business for 45 years and counting! Well done, guys! Thank you again so much!

I'm now a regular!…read more Fair, thorough, professional, and great to deal with. The vehicle inspection and accompanying report are yhe cherry on top.

Customer service was attentive and professional. The space was clean with a calm atmosphere around…read more0900, which made the visit easy and comfortable. A couple of times it felt like the service tech was suggesting additional services, but they were respectful when I politely declined. Overall a smooth experience, and I would visit again with my BMW 430i.

Mom was a 22 year customer here (I lived out of state.) Great genuine guys. Great service and a…read moregood hometown/local shop. Seems like a thing of the past but you still can get good mechanics! Thank you Joe for the check on the 1981 Mercedes! Andrew

Brought my Toyota Sequoia in for AC repair and they kept it for almost a week. Then said it was the…read morecondenser, but called back to say they had to remove the dashboard. They ended up charging me almost $3,000 and replaced the entire AC system. Never again.

This shop is NOT what it use to be. I have been here many other times and received great service,…read morebut that is not the case any more. I took my vehicle to Classic Collision for an insurance repair. While it was there I asked for a separate quote to repair two other issues not related to the accident. Instead of giving me a quote they claimed it was all covered because they needed to "blend" the accident repair in. I went to pick up my vehicle and one of the panels they "blended" in had what appeared to be a dog hair encrusted in the paint and the other area I offered to pay to repair was just painted over with no buffing whatsoever making the issue worse because it is now shinny, bumpy, and way more obvious. Fast forward to "completion", they now want over $500 to correct something they made 10 times worse. I will never return to this place.

Brought my Hyundai Elantra N in for repairs on the rear bumper after getting rear ended. All parts…read morewere repaired or replaced that needed to be. Service receipt was detailed and outlined every part, its cost, and labor used. Car looks almost brand new. They even washed and detailed it for me. Receptionist was super friendly also.

The customer service is terrible. I made an appointment twice on line. The first time was texted to…read moremake an appointment for the next week. Made a second appointment, arrived and was told they could not service my car that day. There was no apology or promise to work me into the schedule. Was told I should have called to verify the on line appointment. Why have an on line booking if you have to call as well. The person at the desk had no customer service skills and was actually combative. Never coming back here again ever!

Cassels Garage is truly an honest business. As a young female taking my car in, they always were…read morevery honest and didn't try to over charge me like other garages I've been to in the past. They also quoted me lower compared to all the other garages in the area. I will forever be a lifelong customer!