I needed to have my wife's jewellery appraised by a certified gemologist for insurance purposes. I was surprised to find only two listed for Vancouver by the Canadian Jewellers Association. There are probably more who do not belong to CJA but I could not find them. I went with Imperial Gem after speaking with Harold by phone. I was impressed with his straight forward approach. I was not disappointed. He evaluated 12 pieces in 3 hours and prepared a thorough detailed report complete with photos. The cost was per piece and was reasonable. Although I only met him once, I have no doubt about his professionalism and integrity. According to his web site (imperialgemlab.com) he also provides appraisals through leading Jewellers at various BC locations. BTW, I did check with Birk's and they have to send their appraisal items to Montreal and the cost is at least double what Imperial charges. The five star rating may seem over the top but I honestly can't find reason to give less other than the difficulty finding a parking spot at his office. read more

We had six items appraised when Harold was at one of his satellite locations (Lawlor Jewellers in Ladner). Having an appointment there was quite easy and convenient, and both Harold and Janice (at Lawlor) were very helpful such as explaining different types (replacement vs estate values) of appraisals. Harold's appraisal (estate values) and documentation were thorough and the appraisal fee very reasonable. We then followed up with Harold by email to get insurance replacement values which he did quickly and again with excellent documentation and very reasonable fees. In summary, very professional, convenient, and helpful. We will be going back to him to appraise more items for us. read more

Harold from Imperial Gem Lab provides top-of-the-line jewelry appraisals. His expertise and knowledge are obvious, and his background and credentials allow one to completely trust his written reports that include high-quality digital photography. After the appraisal, Harold promptly found the names of three different Vancouver-area jewellers that provide estate and consignment sales. I mentioned in passing that I was having some difficulty finding the name of one he mentioned to me during the appraisal! It's great to find this kind of service these days. Highly recommended without any reservations! read more

I know Imperial Gem Lab from my search on the web & I have use Harold's service twice for my jewelry appraisal. I found him knowledgeable, professional & friendly, with great patience in answering my questions. It was very enjoyable to watch him work on your jewelry whilst I can learn a lot about diamond from him. Both Harold & his office are super hygienic & clean. He is extremely helpful in my appraisal needs & concern, especially my jewelry were online purchases. I have no hesitation to refer him to anyone who requires appraisal services. W Leung read more

I recently had my diamond earrings evaluated and had a great experience. The gemologist (Harold) was professional, knowledgeable, and took the time to explain everything about my jewelry in detail. He answered all my questions and made the process easy to understand, which I really appreciated. It felt like they genuinely cared about providing accurate information and sharing their expertise. I'd definitely recommend their services to anyone looking for a reliable and informative jewelry evaluation. Mai read more

If you are looking for an experienced professional gemologist to appraise your precious gems, Harold Lindsay of Imperial Gem Lab Ltd. will exceed your expectations. Mr. Lindsay's dedication to his craft were reflected in the detailed scope of work documentation he prepared for me. Mr. Lindsay's education, certification and ongoing professional development are a testament to the quality of work one can expect from such a skilled and pleasant gentleman. Maggie G read more

I recently had some Jewellery items appraised by Harold Lindsay. He was very professional and knowledgeable and took the necessary time required to examine each piece and then provided me with a very detailed written appraisal and photo of each item. I would highly recommend Harold who has many years of experience to anyone wanting to get a professional jewellery appraisal done on their jewellery. I would most definitely go back to Harold again. Julie Singh read more

Went to see Harold Lindsay two times for ring appraisals, made appointment to meet him in Rmd at Christine's Jewellery, impressed with his service and efficiency. As soon as he spotted the crack in the diamond in my wedding ring, he suggested that I should make a claim right away and thanks to his advice, all have been taken care of. It's a good reminder that everyone should get their jewellry appraised every 4-5 years. read more

I was incredibly impressed with the service Harold provided while appraising a charm bracelet. Harold was knowledgeable, professional and very friendly. After the appointment I was presented with a typed, detailed report along with a colour picture of the bracelet, we were pleased to also receive a pdf copy to our mailbox. We will certainly go back to Harold and highly recommend him. John and Cathy. read more

I recently had an heirloom diamond ring appraised by Harold for insurance purposes. He was very professional, knowledgeable, and friendly! Being new to the jewelry appraisal process, he kept me informed every step of the way. He was also very helpful in recommending a jeweler that could help me with a band re-design. I'll be recommending his services to friends and family. read more

Harold was very knowledgeable and was open to answering any questions I had. He even recommended another reputable jeweler to get the ring re-sized as he does not offer resizing any longer. During the appraisal he was very friendly and made the hour go by quickly with our conversations. He did not rush the appraisal by any means and made sure it was done properly. read more

Very thorough and professional. Answered all of my questions. Excellent report and documentation detailing the appraisal findings. You won't find anyone better. Highly recommended. I will without a doubt contact Harold again for any future jewelry appraisals. I would also like to bring him along next time I purchase jewelry as he is an expert! read more

Harold was wonderfully professional and accommodating. I went in to visit him close to closing time, and he was able to squeeze in an appraisal for me. He was able to send me both a printed copy of the appraisal, as well as an email version. I would highly recommend his service to others, and would definitely visit him again for his expertise. read more

I had a family piece that was passed on to me that I wanted to get appraised. Did a google search, made a call to Harold and booked an appointment at his next scheduled location. He was professional, courteous and extremely knowledgeable. Would definitely recommend him to anyone. Thank you Harold for all your help!! read more

I went to Harold for an insurance appraisal and couldn't be more satisfied. He is friendly, professional and was kind enough to explain some of the finer details of the appraisal process as he went. His service was excellent and the cost for his services is very fair. I would highly recommend Imperial Gem Lab. read more

I found Harold's services to be very professional and very thorough. Received professional looking documentation with many photos on paper and by e-mail. I was able to access his services at a local jeweller where he comes once/month to do appraisals. I would highly recommend his services. read more

Harold was very professional and answered my countless emailed queries very promptly. I made an appointment to have the appraisal done and it only took about half an hour. He gives you a hard copy of the appraisal as well as an emailed copy. I would definitely recommend his services. read more

I had my diamond engagement ring and wedding band appraised by Harold. He provided friendly, efficient and professional service. I would certainly use his services again in the future and would highly recommend him to others based on my experience and his expertise. Thanks Harold! read more

Harold was very professional, on time and provided a detailed appraisal that I will use to insure my watch. I would recommend Imperial Gem Lab and Harold for all your appraisal needs. I will return to him as needed for appraisals. He is my Appraisal guy and I will tell my friends. read more