I had questions about the parking for the Bridgeport-PJ Ferry. I spoke with Yolanda, who was amazing. She was very knowledgeable and personable. She is a credit to your company and deserves much accolades. read more

Had some car problems and security guard Richard took the time out of his day to help me before the garage closed! So happy he didnt leave me stranded! Hope good karma comes back for you friend -Haley read more

DO NOT PARK HERE! NO MATTER WHAT! Really rude security. Really bad experience yesterday with my family. If you come back on a weekend (after hours) it will NOT be worth parking here. The garage is locked and you cannot get out unless you deal with the jerk that works after hours. We were not the only ones that needed to get out yesterday at 4 pm. It was my family and a young woman. He put us all through the ringer like we did something wrong by coming back to get our vehicles. NO ONE PARKS HERE. The lot was empty Thursday afternoon and empty yesterday (Sunday afternoon). There is a reason why! You have been warned! read more

Credit Card users be careful! Parked in the lot near the Train Station, not Holiday Inn. When my daughter went to pay, the attendant told her he would do it for her at his window (instead of the kiosk). After running her card, he said there was an error. Then he said something was wrong with her card. She face timed me, and I checked her bank acct. She had already been charged TWO TIMES, and he still said it wasn't working. She told him she was already charged twice, and he said she wasn't, and that this time it went through. I refreshed my screen. He was right. She wan't charged twice. She was charged THREE times! I immediately called the bank. They put in a dispute and refunded the two extra charges. read more

I think the term is RIP OFF. $20 charged for parking for a few hours on a Saturday in January? A really bad choice for parking in Bridgeport. read more

Today I took the ferry over to LI parking my car at the Middle St. Garage. Since I'm disabled I talk to Nigel who was on duty in the ticket booth about special parking. He was so helpful with all my questions since this was my first trip to Bridgeport. If he is a representative of your employees then I must give you an A+. Friendly, helpful and the price was right. I will be coming back. read more

This place is a discusting travesty. They over charge and are rude. Not to mention they locked my car in the garage and wouldnt let me get it out. Plenty of better,cleaner friendlier places to park near the train station.. STAY AWAY read more

Do not park here! I went to NYC and the Yankees game and left at 7am and b/c the trains were delayed, didn't get back til about 1:30am. The parking lot was closed with gates blocking all entrances and doors locked. I buzzed the security guard who just ignored us and never bothered to even acknowledge us. Two young girls locked out in the middle of Bridgeport! I called the emergency number listed for Imperial Parking and guess what? The voicemail box was full! I left a message for management and it's now 2 days later and no call back! I had to take a taxi to my home in Bloomfield, over an hour away! You can imagine the bill for that! The security guards in the train station said this happened to some teenagers last week and the same security guard ignores them as well, leaving them to fend for themselves in dangerous Bridgeport. It is clear that this company does not care about your safety or that of your vehicle. They're only interested in extorting money from you! I had to pay $40 to get my car out! read more

I just got off the train from NYC and wanted to get my car. The signs say parking is available 24 hours at the Holiday Inn garage, but this apparently isn't the garage I parked in. There are also signs that say there is 24 hour surveillance. When I and a few other people wanted to get our cars, we had to call someone to come open the gates because the garage was closed. When the security guy finally came, he opened the gates so we could walk up alone in the dark. I'll emphasize again that they didn't turn on any lights whatsoever and it was REALLY dark. Even as an average sized male, going into a dark parking garage alone with some guys I don't know didn't feel safe whatsoever. There was no way to know who was around me or if it was actually the guys I went in with, and parking garages naturally have a lot of cars that anyone could be hiding behind. I almost tripped over curbs I couldn't see three times. When I told the security guy that this wasn't acceptable, he couldn't see anything wrong with it because they apparently check to see if anyone is in there before they lock the huge gates. That didn't make me feel any safer. When I asked how thoroughly they check, he said that three people check, which didn't answer the question. The only reason the lights were off was because he didn't want to go turn them on. I asked how there was 24 hour surveillance if the lights were off and he said "they just say that". After speaking with another security guy, I found out that people come to get their cars every day and have the same problem. He also said that people don't see the sign that says how much it costs to park, which was funny to hear because me and the other people had talked earlier about how we didn't see the sign until then. This place needs to improve their signage, live up to what the signs say, and care about people going up in the dark. It's just a matter of time before somebody gets hurt. read more