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    Import Car Centre

    3.0 (10 reviews)
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    Ottawa Honda - 2012 Honda CRZ

    Ottawa Honda

    (21 reviews)

    My husband and I bought a new 2025 Honda CRV Hybrid recently from Ottawa Honda. Our salesman, Alex…read moreEstaphan was a pleasure to work with, during the negotiations, the purchase, and the pick up of our new vehicle. It was a no pressure purchase, with him allowing us to decide what we wanted and needed. It was a stress free experience. We highly recommend Ottawa Honda for a purchase, and Alex in particular as a salesman. We would definitely purchase through him in the future. We are very pleased with the Hybrid. The gas mileage has exceeded the industry average and it drives lives like a dream. T & E Janes

    Avoid at all costs, their service department will scam you. Estimate: $140; Invoice: $423. Shady…read morebusiness practices and disrespectful staff. Have used them many times with mediocre service, but will never return after latest fiasco. Scam: Dropped my car off for an oil change. Asked that they look at the AC and see why it's intermittently shutting off. The staff member said "Sure" and didn't mention any price, so I assumed they'd call me once they looked at it and diagnosed. Even my written estimate read "A/C Price $- , Inspect and Report". Got a call to pick up my car and am shocked to learn they charged me $271 to put some dye in the AC system to help find a leak (it's not even fixed!). Disrespectful Staff: When I was shocked by the $271 extra charge I said "Jeez!" and was met with a very defensive staff member, "I would have warned you about that when you dropped it off. I'm normally very good at warning customers. It can be anywhere from $200-$500 for an AC repair." What!? I'm sorry, but you didn't warn me, because I'm not signing you a blank cheque for up to $500. Called the manager, he gave me the same shtick, "He would've warned you about the AC charge, he's normally really good at that". I have two staff members now essentially gaslightling me that I approved a $271 AC charge. I'm frugal, for $271 I'm driving with the windows down. "I'm sorry, I was not warned of any charge for the AC, I read 'inspect and report' on the estimate and assumed that that is what you would do". "I'll talk to the staff serving you, but I'm almost positive he would have warned you." Unresponsive manager: The manager, Marc Houle, said he'd check with his staff and call back. That was 1 month ago. I've sent two follow up emails, and called 8 times this week and I've received no response. I think he believes if he ignores me long enough I'll give up. I'm filing complaints with the BBB and Ministry of Public and Business Service Delivery today.

    Presley's Auto Showcase

    Presley's Auto Showcase

    (1 review)

    I don't know were to start... *rude, arrogant and…read morearguementative employees/ownership. *Extremely high interest rates *Most vehicles I saw had one or more accidents on them. *Vehicle was not ready when I went to pick it up, and very dirty and slimy inside. Small things like, not enough gas to get home from dealership even though 10 min away. not a drip of wiper fluid in it. Turns out there was a lot of little broken and missing things on the vehicle. I learned to dread every time I had to interact with them. I could have been ok with it all, but to spend thousands and get that horrible attitude and treatment... I will never go there again.

    From the owner: We invite you to see this vehicle at Presley's Auto Showcase on Carling Avenue just west of Island…read morePark Drive. Call us today to book a test drive. Taxes and fees are extra. This vehicle will come with an Ontario Safety or Quebec Inspection. If you are looking to finance a car, Presley's Auto Showcase is your Ottawa, Ontario source for speedy online credit approval at the best car financing rates possible. Presley's Auto Showcase can pre-approve your car loan, even if your good credit rating has been compromised because of bad credit, low credit score, bankruptcy, repossession, collections or late payments. We also specialize in fast car loans for those who are retired, self employed, divorced, new immigrants or students. Let the knowledgeable and helpful auto loan specialists at Presley's Auto Showcase give you the personal service you deserve

    Otto's Subaru - 2024 Premiere XT

    Otto's Subaru

    (6 reviews)

    looked into used/new Acsent a year ago to trade our 2016 Outback, did not close on any deal..ended…read moreup back there in January to see a 2024 Outback premiere XT in the colour and options we wanted. Traded and drove away a week later with extras we wanted, hitch etc...Sami and team were excellent.. 1st service this week, service crew, shuttle drive etc, again 100% customer focused.. Top of the list for us!

    I said that I would never buy again from dealership because of the poor service we received when we…read morebought our last Subaru 13 years ago. But they had the car I wanted, so I decided to try them again. I liked the Crosstrek and bought it. Joe was a good salesman. First thing is that they added a tire protection plan to my bill without explaining it to me or even asking. I asked about it and Joe said that it could not be removed. I finally got the $338 removed from my bill. The cleaning of the car on delivery was poor. There is a serious ding on the hood that shows right through to the bare steel. Most importantly, the car was advertised as having "remote engine starter" which to me meant that I could start the car remotely. When I realized I didn't have the started fob and asked them, they said that this feature was only available through an app and a subscription to Starlink. I then needed a smart phone to operate it. Which I don't have. Also, I only found out about the one-year trial subscription to Starlink through my own investigation. They didn't mention it. Bonan Wang did help me with the subscription. They failed to resolve my issue with the remote starter and no longer respond to my emails. The last email response I received from Thomas B, the sales manager, was this string of letters sdgfredgserdfg. I like my "new-to-me" Crosstrek, but the dealership was below par on service.

    Campbell Ford - Customer Parking on Carling Avenue

    Campbell Ford

    (14 reviews)

    Best car buying experience ever! I've bought numerous cars over the years but have never enjoyed…read morethe buying process until now. From the moment I walked in every staff member I interacted with was patient, helpful and friendly. Previous car buying experiences always left me feeling as if I was being sold a car that someone wanted to sell me. At Campbell Ford I found a sales person that went out of his way to find a car that I would love. Joe Corda is that sales person. Joe took the time to listen to what I did and didn't want in a car. I don't care about fancy tech. I prefer to drive a car rather than have tech that does most of the work for me. The feel of the drive and connection to the car is where it's at for me. Joe understood where I was coming from. His knowledge of the tech made it easy to understand what tech I would need to work with and how to use it. He also turned off all the bits that take the fun out of driving. In short he made sure my car tech was customized to my needs while eliminating the frustration and time it would have taken me to do it myself. Joe was also patient in exploring and providing options in regards to leasing vs buying as well as all other aspects in pricing. Nicky in finance was also super patient and left me the time and space I need to decide on whether I wanted to include rust proofing, a maintenance package and/or an extended warranty. I greatly appreciated never feeling pressured in any way. The exemplary customer service made my car buying experience not only stress free but downright fun! I can honestly say that if it wasn't for Joe I would not have bought a car that day. That's exactly why any car I buy in the future I will be buying it from Joe.

    terrible service and misleading. Won't trust them to service my car anymore. would never buy…read morefrom them

    Import Car Centre - car_dealers - Updated May 2026

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