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    Impressions Salon

    4.0 (4 reviews)

    By appointment only

    Services - Impressions Salon

    Manicure

    Manicure and pedicure

    Nail fill-in

    Nail polish change

    Nail polish removal

    Impressions Salon Photos

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    1 year ago

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    4 years ago

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    Michael R Heaphy, MD

    Michael R Heaphy, MD

    1.0(2 reviews)
    26.0 mi

    I received a phone call from a collection agency saying I didn't pay a co-payment, when in fact I…read moredid. Not to mention this "non payment" took place in June of 2013 and I am just now hearing about this now in March of 2015!!! When I called Dr Heaphy's office to question this mistake the receptionist could not have been more rude. When I questioned why there was no phone call made right away to me regarding this issue, all she did was pass the blame and avoided my question... This receptionist kept telling me they sent notice letters to me, even after I told her I moved from Lima in 2013 at least 6 times. But that's not the point... The point is that if I didn't respond to the first, or the second, or the third letter, why wouldn't you call me to try and correct this issue? And not 2 years after the fact?! I mean, I feel like it's common sense! Then she blamed me for not leaving a forwarding address... I mean, how was I to know I would be billed for something I already paid for? It takes a lot to get me upset but she managed to do it during our 5:57 second phone call. So my advice to all new or current patients: Keep all your receipts from them for a minimum of 2 years apparently to make sure they don't double charge you... BTW- I had a couple moles removed and the stitching was sub-par. I had to go to a new dermatologist in Columbus to try and hide the new scars.

    I went to see Dr. Heaphy to see if he could help me with some uneven coloring on my face that was…read morethe result of adult acne. Well, he must have been having a really bad day, because he took one look at my face and in a very dismissive tone of voice he said he wouldn't do anything because there were several spots on my face that were irritated and still healing. Okay, no problem, I thought-he could just treat my acne and then treat my coloring problem. But, I was absolutely taken aback when he abruptly stopped, and again, in a very dismissive tone, he told me that he would NOT treat my coloring problem until my face was completely healed. So, in that same dismissive tone of voice he told me to call for an appointment when my face was totally healed. He then turned and just walked right out of the room! I could NOT believe what had just happened! To this day, I still do not have a clue as to why he acted that way that day. But, I guess I'll never know because I will NEVER make the mistake of seeing HIM again!

    Photos
    Michael R Heaphy, MD
    Michael R Heaphy, MD

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    Diepenbrock Facial Cosmetic Surgery - Dr. Diepenbrock is a double board certified facial cosmetic surgeon.

    Diepenbrock Facial Cosmetic Surgery

    4.8(39 reviews)
    37.3 mi
    $$$

    I came to Dr. Diepenbrock with a long (20 years :( ) history of tension headaches, hoping that what…read moreI'd read on the internet about Botox being a potential treatment for this issue might prove true for me. I was quite nervous and felt very awkward about the whole thing because I'd never had anything cosmetic done and hadn't planned to in my lifetime. I've never spoken with a plastic surgeon before and was also afraid that I might get unsolicited advice (i.e. "Well, if we change x or y, you'll look SO much better!") that would hurt my feelings for a long time or something honestly. Nothing I was concerned about came true in the least bit; his bedside manner was A+, and Dr. Diepenbrock was also extremely sympathetic about some personal issues I shared with him that had caused my tension headaches to become much worse in recent months. He came up with a generous and cost-effective plan for treating me during our session but then also suggested that I seek out a doctor that accepts insurance for my type of issue - read: he wasn't even trying to make a return customer out of me, he's really just that nice. As for the results? I definitely feel that it worked. I still get headaches from time-to-time from dehydration or if my neck/shoulder/upper back tension gets too out-of-control; however, the "transfer of tension" to my head doesn't happen nearly as often. These days, I can still feel when the rest of my muscles are tight and aching, but at least it doesn't turn into a headache that prevents me from remembering things or thinking clearly. I think I'll look into having the same treatment on some of my neck/shoulder muscles and see if that solves the problem completely. I'm so grateful that Dr. Diepenbrock was so knowledgeable about this type of issue and was so willing to work with me in my situation because now I might be more on the track to completely solving my 20-year issue. Throw my 5-star review on his heaping pile of other 5-stars; I highly recommend him.

    The entire staff and Dr. Diepenbrock are very nice and very orginized…read more His bedside manners are outstanding. I came in with a procedure in my mind, I am losing volume in my face and wanted it corrected. They basically talked me out of the procedure, and just recommended to take better care of my skin. I have no wrinkles but my pores could be smaller and I have spots of sun damage. I could do a better job looking after my skin for sure. They put together some products for me from Obagi line, Dr.Diepenbrock did a tiny bit of Botox to relax muscles under my eyes when I smile so it doesn't cause wrinkles and hollowness under eyes and they sent me home. Next day my eyes look really relaxed when I smile, I love it. The botox shots were not painful and left no marks! I have a follow up scheduled in June.

    Photos
    Diepenbrock Facial Cosmetic Surgery - Dr. Diepenbrock specializes in cosmetic surgery of the face.

    Dr. Diepenbrock specializes in cosmetic surgery of the face.

    Diepenbrock Facial Cosmetic Surgery - BEFORE. Soft jawline

    BEFORE. Soft jawline

    Diepenbrock Facial Cosmetic Surgery

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    Impressions Salon - othersalons - Updated May 2026

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