VERY RUDE, UNPROFESSIONAL, LOOKED HORRIBLE. Had my nails done yesterday. They turned out horrible…read more When I asked to have them shaped rounded, her reply was "$5 more." I asked if they did not push back and trim the cuticles to which she replied "$5 more. " I didn't want to cause a scene in front of customers. Went back first thing this morning and asked to speak to manager in private. The lady working was rude and wanted to know what I wanted. There was only one other customer, so i told her," I want a refund, my nails are thick, fat not shaped well and my nails hurt. They do not look nice at all and several friends said they looked bad also". She said they will soak them off and give me a refund. Her husband started removing my nails while she worked on the other customer. She continued to argue with me, even after saying they would removed them and refund my money. The lady she was servicing finally told her, " you are not conducting good business, you are arguing with your customer, all she wants is a refund because of the way her nails look." She then began chattering to her husband in their language. I was becoming extremely unhappy and said "that is very rude, if you have something say about me, please say it to my face, I did not go behind your back and tell about the service I got, and expect the same respect if you have something to say." The other customer agreed with my statement. Only after dealing with her this morning did I decide to learn a negative review on social media. I prefer addressing problems in person. She then got up from helping her client, went in back and got money and slammed it down where her husband was helping me, only after asking several times if I paid cash or card, and me replying I paid with a $50 and $5. The man tried his best to remove the polish and acrylic ,however there are still hunks of it on my nails. I apologized to the other customer, that she had to experience this event, when she was probably hoping to have an enjoyable time getting her nails done. She expressed that it was not my fault, and asked the lady doing her nails(the one that did mine yesterday and was so rude today) if she as almost finished, rolled her eyes as if she thoroughly discussed with this. I will not return to this salon. The stylist kept saying they had new owners, which from what I have read, is her and her husband. Very rude, unprofessional, nails looked awful.

My daughters and I were in town for a family funeral. We came from 3 different states and wanted to…read moredo something fun together so thought it would be nice to get manicures. Big mistake. We got in almost immediately so that was nice. But only one lady did all 3 of our manicures so it took forever. She was not kind or nice. She pushed gel manicure the entire time although we made it clear that's not what we wanted. She was very rough; one of my daughters and we're bleeding where she trimmed around our nails. The place was ugly and appeared dirty. I'll never go back and will tell anyone who asks not to go there.