I went to this music store to inquire about saxophone lessons and rent an instrument for my child. They took my information but never called back. After multiple calls from my end, I finally got in touch with the manager, ordered the instrument online, and scheduled the first lesson. The manager promised to call when the instrument arrived, but again, no follow-up. When I called, another associate informed me the instrument was there, but the instructor had pushed the lesson by a week without notifying us. When I arrived to pick up the instrument, the staff seemed completely disinterested. No one provided guidance or assistance beyond just handing it over. Overall, the lack of communication, customer service, and general interest in helping new clients--especially kids excited to learn music--was disappointing. I ended up finding another instructor elsewhere. This place clearly does not value its customers or take pride in bringing up the next generation of musicians. Would not recommend. read more

The employees here are so incredibly helpful and kind! I was helped by Nick, and he was really nonjudgmental and knowledgeable. Definitely coming back for any future instrument repair needs! read more

The headstock to my Gibson SG cracked nearly off the neck, so I took it to impulse and they fixed it for a GREAT price. I'm stoked I found a place in SCV that does these type of repairs, especially at a reasonable price. The guitar maintenance guy was super friendly and communicative + the rest of the staff was super helpful and great as well. They even re stringed my guitar with my preferred strings and tuning! Thank you impulse you have a loyal customer por vida read more

Impulse Music Co. - Fixed SG special - Musical Instruments & Teachers Near Me - Santa Clarita, California

These guys did an amazing job repairing my Martin 000 at very fair price. The binding on both the top and bottom were starting to come loose and by the time I got to them they had both almost come completely off only being attached at the base of the neck on both sides. Initially I wanted it back quicker than I was quoted but after speaking to the technician and having the time requirement explained to me it made more sense, I took their advice and I couldn't be happier with the outcome. They explained that they wanted to keep it in a temperature controlled environment for a certain amount of time to assess unseen damage prior to jumping into the repair. Once they started the repair itself it wouldn't take long but also explained the importance of giving the adhesive time to properly dry in a climate controlled environment after to keep it from coming right back off again soon. They could have just said ok dude, glued it and given it back to me to make a buck but they didn't. Very happy they saved me from myself lol. Thank you guys! read more

Nick restrung my guitar. What a great guy! Matt was amazing. I'm just learning how to play guitar. He was so knowledgeable and professional. Thanks guys! read more

Really the best music shop in town! Go see the team and be impressed by their experience and service!

I needed a setup and new strings put on a newly purchased used Fender Strat and the guys took care of it within the same day and it was very reasonable. Shout out to Niles. I definitely will go back and recommend Impulse. read more

What a rare find, If you are a pro or a first-time music maker. Lessons at a flat rate you pick your instrument, wow. When you are good the right instrument makes it sound so much sweeter. The is the history of their collection is legendary. CJ and the staff know their stuff like very few. I can now get a 10% discount with my 25Score card. Sweet! read more

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Staff, environment & presentation are all stellar here. Everything they offer at Impulse is high quality! Go here vs their competitor. You won't be sorry! read more

Our experience was so disappointing. A simple hardware swap on a guitar was supposed to take a few days. They pushed a setup onto us when the guitar had already been set up to our satisfaction. After two weeks, the guitar was finally "ready." Only it was out of tune, the strings were buzzing, the "luthier" had shoehorned a spring that didn't fit onto the tremolo, pulling the bridge off balance. The action was so low, the strings were buzzing on the frets. The guitar was at least two steps flat, and overall unplayable. We had provided all of the hardware for the change, (as well as new strings) which they seemed to manage satisfactorily, but then they tried to charge us for tax on the service. We made no purchase of merchandise or parts, so there is no tax collection required. The young man had to spend several minutes on the phone to see if his boss would let him waive that tax. He made it seem as though he were doing a favor. To their credit, we were always treated politely, which was very nice. I wish their work equalled their phone etiquette. Do yourselves a favor and go to Musiq Freqs in Camarillo. They'll do it right the first time and make sure you are satisfied. read more

Disappointed. I was a satisfied customer of Keyboard Galleria for 25+ years. The new owner is a nice guy & has a nice store. But I had a bad experience with some other employees that discourage me from ever going back. Yesterday I called about getting my guitar repaired, loose tuning peg. I was told the technician, CJ, would be in later. I asked when. "He'll be in. Just bring in the guitar and he'll take a look at it." I asked again WHEN because I didn't want to drive there for nothing, nor did I feel comfortable leaving my expensive 70 year old guitar there. The guy didn't know when CJ would be in but assured me he would be when I got there. I went there a couple hours later and was told CJ had just left. "But he'll be back." So I reluctantly left the guitar and was told CJ would call me later. He did and told me 3 of the strings were strung backward (my father, a musician of 55 years, had strung them the day before). I thought that sounded odd, but okay. CJ then said he needed to put all new strings on. I'd just bought the entire set of strings the day before. "They're ruined," he said. "You'll need new ones." When I questioned him, he told me he'd been doing this eleven years and knew what he was doing. He quoted me $40, said there were two jobs ahead of mine, and he'd call later when he was done. No one ever called. The next day, I called to find out why. I was told that no, no one had worked on my guitar, CJ wasn't in today, and he might get to it tomorrow. I drove to the store and picked up my guitar. My musician son took a look at it and found the guitar was strung correctly but one string's knot had gotten loose, which is why it would not hold its tone (I thought the tuning peg was loose. It wasn't.) My son restrung just that one string, and the guitar sounds wonderful. CJ not only tried to charge me $40 for strings and service I did NOT need, but the unprofessional customer service - not working on the guitar as promised and failing to contact me about the delay - was enough to prompt this negative review. read more

Cool place, at first I felt the welcoming atmosphere, now I feel a little unwelcome when I walk in, not rudeness just indifference. I know im not in the demographic but I do buy quite a bit of equipment and have my own legit recording studio in the area. Maybe I dont fit the demographics or dont look like a hipster.. I think if they work on the customer service part id buy all my gear here Like the owner and like what he does locally for the kids, just wish they would be more appreciative of people that walk in. The again if you judge a book by its cover its what happens, you let thousands walk out to let the hipsters walk in. read more

Boy is it a good time in there. I was escorted around by dood named Conor. Super educated and a friendly face. I'm for sure going back to pick up a Sterling guitar and getting my ass into some lessons. They even have a performance room! read more

Impulse Music Co. - Enter at your own risk - Musical Instruments & Teachers Near Me - Santa Clarita, California

Great store with lots of cool boutique pedals, amps and guitars. If you're looking something special that's not from the usual suspects, this is an awesome spot. I had excellent customer service while picking out the perfect "American" style combo with reverb. Thanks Impulse! read more

Impulse Music Co. - Morgan JS12 Combo. - Musical Instruments & Teachers Near Me - Santa Clarita, California

Went to Impulse just to browse and see if my son showed interest in playing as I did when I was a younger. CJ spent the time to not only recommend guitars but answer whatever silly questions I had and took the time to let my kiddo play on the drums. Seeing his face light up with enjoyment made it easy to decide I would do business with this establishment. Employees that take the time to show interest in music with customers and have real conversations is something that's far and few between now a days. Thank you CJ and Impulse for having such an awesome and clean establishment! read more

Impulse Music Co. - Musical Instruments & Teachers Near Me - Santa Clarita, California

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I have been a student here for two months now and my experience has been nothing but good. My teacher is Michael, he is patient and super knowledgeable about music theory and multiple instruments. He had no problem transcribing music for my baritone which was a big challenge for me. Everything is done at a personalized pace. 10/10 recommend. read more

Brought my Taylor GS Mini to have the action lowered. C J suggested I change strings to next gauge down. Worked like a charm! Juan, the tech did a wonderful job of setting up. Great job all around. read more

Always come here for my guitars. Nick was extremely helpful and the staff is always on point, friendly respectful and attentiv. I would recommend this business to anyone if you need anything music wise come here. read more

Highly recommend for children interested in learning music, building confidence, and just having a good time. Our 6yo daughter has been taking classes here for several months and she has learned so much. She now plays the piano, reads music, and sings all thanks to the lessons at Impulse Music by John Moore. John is a music guru and teaches many instruments and has a beautiful voice. He is wonderful at working with young children due to his patience, communication, and passion for teaching. John is also a great partner with the parents to ensure the best experience for the child. Our daughter also developed confidence in herself to perform at a show for others because of the encouragement from her teacher John. The class availability, lesson space, and cost are all great. We are so grateful for finding John and the staff at Impulse Music. read more

Impulse Music Co. you guys are amazing! I had a fantastic experience with Lyle, who exhibited exceptional courtesy and efficiency in handling my request. Additionally, CJ deserves high praise for going above and beyond to fix my daughter's saxophone promptly, ultimately saving the day and ensuring it was ready for my daughters first concert. Their combined efforts made my experience outstanding! I highly recommend Impulse Music Co! read more

This is my favorite store in the world. Besides having an amazing selection, they have a great staff who always remember me and treat me super well. They also put on great events. I've been to every master class they've hosted and plan on going to all of them. read more

John is absolutely amazing! He's been working with my daughter for a little over a year. We have seen great improvements and she enjoys working with him. She is now in advanced band at school playing the flute! He's extremely thoughtful and truly cares about his students. read more

Great place to learn music from a ton of awesome people! Learning how to play which is something I can do now that I'm retired.

Great place to find keyboards and synthesizers, and the rest of their selection is pretty decent

Excellent place! Staff knowledgeable and very friendly. VERY competitive prices... I wish they had a little more selection in guitars brands, both, electric and acoustics. read more

This is a music store run by musicians, for musicians. Impulse fills a void and picks up where great music stores of the past left off..... offering great customer experience! These guys are TOPS in my book! read more

Best store in santa clarita by far! The shop has a welcoming vibe to people of all ages, especially the youth which is a nice change of pace from most other shops. They also have open mics for any act possible which is exactly what the city of Santa Clarita needs. read more

Impulse has been so great! My son currently is taking saxophone lessons. He enjoys taking lessons from John who is a wonderful teacher. My son is very much encouraged during his lessons. The positive teaching by John is huge for my son to gain confidence in playing for his middle school band as well. We are very happy with Impulse and their employees. We feel welcome when we walk in and they're always there to offer help if we need it. A few months back, we needed strings put on an old guitar and they did so quickly and were great to work with our situation. My daughter also took guitar from Audrey. She learned a lot from her. Audrey was another amazing teacher! We stopped taking lessons since my daughter had other after-school activity interests at the time. read more

good vibes the staff is great here and the practice room is very great for all level of bands and artists, fully backline and also they offer lessons its all good here the vibes are up read more

Very cool store. Staff was mad friendly and helpful. Didn't try to upsell me or anything weird like that. Go here!

When you expect service CJ goes above and beyond. I thought going to a big box store like Guitar Center was a benefit but sadly not. After breaking my guitar CJ fixed it and with his experience guided me to proper care and ideas for a new guitar without being pushy. I will recommend them to everyone. Thank you CJ for setting the bar for service where it should be!! read more

I came here thinking I needed to get the nut replaced on my guitar. I left it with Colin (a.k.a. the man of many rings.) After he looked it over, he called and said that it just needed to be adjusted and didn't need the nut replaced. I was impressed by his honesty and skill. I was fully prepared to pay for a new nut, and he could've easily done just what I asked. Instead he used his years of experience to assess the problem and explain to me what it really needed (which was a cheaper repair.) This shop has earned a lifelong customer. P.S. I installed the yelp app just to leave this store a great review! read more

I should start by saying I am NOT a music person. I love to listen, can't play to save my life. My husband had been wanting a new acoustic guitar for a while and so for his birthday I decided to surprise him with one! However, I didn't even know what to buy. I came in rather nervous and intimidated but Lyle helped me pick out the perfect guitar and made me feel comfortable and relaxed. I was excited for the purchase and he told me all about the company the guitar was from. Fantastic customer service and very well organized and nice store. Extremely happy with my purchase! read more

My so. Has been taking piano lessons with Frank for about 10 months. He spent 2 years with another school with little progress and I'm so glad we moved him to Impulse! Frank helped him figure out the style of songs that he likes which motivates him to practice all of the time. Impulse is good about reminders, any necessary changes, and are easy to reach by phone or text. Would definitely recommend!! read more

Impulse music co is a great place for all musicians at any level! The staff is very kind and helpful and host a lot of fun events for their customers. I went to their 1 year anniversary party to perform on august 1st and even though they were understaffed and over their capacity limit, they handled it with grace! The entire event was so much fun and definitely a great way to celebrate within the community. I'm also a frequent performer at their open mics which are held twice a month and the entire atmosphere feels safe. Everyone is there to support you and cheer you on no matter what! I definitely recommend checking the store out for any of your music needs. They have everything from gear, to lessons, to fun live performance events! It's a perfect spot for any fellow musician in your life. read more

Just spent some time at Impulse Music Co this afternoon, and it was a wonderful experience. CJ and his team spent so much time demonstrating different amps and guitar pedals, the customer service is top notch! They didn't try and over-sell anything to us, there was zero pressure to buy. They were very helpful in recommending equipment within our budget. They take a lot of joy and pride in helping people find the right tools to make great music. Will definitely be coming back. read more

This place blows Guitar Center and those other big box stores out of the water. Awesome selection of unique and high quality instruments--especially the bass section. Repair services are professional and reasonable, and even when something can't be fixed, they'll make it play much better. I'll be taking my business here from now on! read more

My 16 yo son has been taking instrumental lessons (flute, piccolo and sax) at Impulse for a year now. We are very happy with the studio, the people, and the vibe. John Moore has been the very best instructor, working with my son to navigate being a highschool musician and preparing for a career in music. I also appreciate the showcase opprtunities and performance space, which is superior to other studios we've been with. read more

Fantastic local music score. The staff are always welcoming and friendly. The monthly open mics and occasional shows are always a blast.

Thanks CJ! I dropped my guitar there for a set of new strings and action adjustment. First, I was told by CJ when I dropped it on a Wednesday, that it would be done 5 days later the following Monday. Comes Monday and nothing; nobody called me to either tell me the guitar was ready or apologize for the delay. Tuesday, Wednesday, Thursday (sing with me!), Friday. Nothing. On Saturday, I decided to call myself, their response: "Oh yeah dude, somebody is going to start working on your guitar really soon." Whaaat?!! I was pissed but somewhat understanding so I did not make a scene. A week later, that's now 16 days, I finally receive a call. Yeaaah! I come back home with my freshly tuned guitar to discover that... frets 1 to 5 are com-ple-te-ly plucked! Talk about a low action! All 6 strings are touching the frets. ZERO clearance. Time for me to buy feeler gauges. So yeah, thanks CJ! read more