The service here was friendly. This store is a smeller operation. I was shopping for a guitar…read moremethod book and was helped by a friendly, helpful salesperson. The experience was what one should expect from staff at a music store: friendly, helpful, and attentive. I definitely would recommend this place.

I just bought my first electric guitar in 8 years from here, and the experience was top-tier. I've…read morebeen looking for the right fit for a while, and the team at Nick Rail Music really knows their stuff. They were super knowledgeable and didn't pressure me at all. One of the best parts was that they actually let me try the guitar out in their studio space so I could really hear the tone and get a feel for it before committing. It's rare to find a shop that still offers that kind of hands on, expert service. If you're in the SCV and looking for quality gear and people who actually understand instruments, this is the spot. Super happy with my new setup!

I made the phone call to take classes and was taken care of from start to finish in registering…read morewith west coast academy and setting up a teacher. The teacher is knowledgeable and helpful. I receive text messages letting me know when my next class will take place.

Very rude customer service. I felt unwelcome and that my questions were not taken seriously. The…read moreinteraction was unprofessional, and I left with a negative impression. I hope they improve how they treat potential customers in the future

Our daughter started band this year. She was assigned the flute. We contacted Lee about purchasing…read moreor renting one. Lee gave us such an amazing offer on one that was too great to pass up and just buy it. The flute was so beautiful, along with a case. I can not express the amount of thankfulness we are to him. On top of everything, we found out that he offers classes. He is very patient, excited about what he does, and the price of his equipment is amazing. Lee is a great asset to our music community.

This place is a joke! The inventory is abysmal and the owner, Lee, is a transparent, pushy salesman…read morewho reeks of desperation. I came in looking for a guitar on a Saturday which wasn't in stock. After waiting around for him to call his "guy," Lee said he could possibly order it. Cool. He didn't get back to me until Monday afternoon around 4. By then I had already found what I was looking for at another dealer. After I thanked Lee for trying to find what I was looking for, I inquired about getting a guitar repaired at his shop. Instead of hopping on the chance to secure some business for his clearly struggling store, he decided that was the best time to rant about the "hard work he did" to find the guitar and how it was "unfair that I didn't want to buy it from him." (even though no order had been placed on my end) He didn't even give me a quote for repairs, he just whined about losing a sale to a better equipped business. Talk about shooting yourself in the foot. He could have made a quick buck on a few guitar repairs and possibly earned additional business if he didn't feel the need to lecture customers about their purchasing habits. Don't let the absence of a website trick you into believing this place must rely on strong word of mouth to get by. Other than an out of place Ariana Grande drum head, Lowe's Music has nothing worth checking out. It's cramped, unorganized, and is a perfect example of incompetent ownership that is keeping large stores like Guitar Center thriving. While I'm all for supporting local businesses, this is one SVC shop that I wont feel sorry for after the owner runs it into the ground.

I went to this music store to inquire about saxophone lessons and rent an instrument for my child…read more They took my information but never called back. After multiple calls from my end, I finally got in touch with the manager, ordered the instrument online, and scheduled the first lesson. The manager promised to call when the instrument arrived, but again, no follow-up. When I called, another associate informed me the instrument was there, but the instructor had pushed the lesson by a week without notifying us. When I arrived to pick up the instrument, the staff seemed completely disinterested. No one provided guidance or assistance beyond just handing it over. Overall, the lack of communication, customer service, and general interest in helping new clients--especially kids excited to learn music--was disappointing. I ended up finding another instructor elsewhere. This place clearly does not value its customers or take pride in bringing up the next generation of musicians. Would not recommend.

The employees here are so incredibly helpful and kind! I was helped by Nick, and he was really…read morenonjudgmental and knowledgeable. Definitely coming back for any future instrument repair needs!

Vibe is a fantastic place to come as both a kid or an adult to learn fun new creative skills…read more I have been taking classes with Sean Rogers and he does a fantastic job of coaching, building confidence and providing a space that feels creative and safe. I started one of his classes this session with no experience and after my first class couldn't wait to come back for the second. I will be returning for the next session/season. Thank you Sean and Vibe!

Nice and friendly staff and professional teachers. Clean studio and plenty of parking. Highly…read morerecommend.

I was interested in enrolling my 8-year-old daughter in School of Rock and scheduled two trial…read moreclasses. Unfortunately, the experience was disappointing due to poor communication and a lack of professionalism from the staff--specifically Holly, the assistant general manager. At the first class, no one explained what to expect. Holly didn't offer a tour, walk us through the process, or provide any orientation. My daughter was taken to the back without explanation, and I was told I couldn't accompany her--no reassurance, no details, nothing. I had no idea what was happening during the class. The next day, we returned for the Rock 101 group trial. Once again, no one offered any guidance. When I asked if I could see where she was/what she was doing, Holly stated only instructors could be in the back and passively allowed me to peek into the back but didn't bother to walk me through the space or address my concerns. After the second class, I asked about pricing. Holly told me she'd email me--she never did. I waited until the following week and then had to follow up myself, but never received a reply. My daughter enjoyed the classes themselves and was excited to continue, but the lack of transparency, poor follow-through, and dismissive attitude from the front desk staff made me uncomfortable moving forward. Parents deserve to feel confident and informed, especially when leaving young children in someone else's care. Disappointed overall.

"From Campfire Chords to Rock Star Confidence "…read more Our son has attended three School of Rock summer camps and recently joined the Rock 101 program--just two weeks in, and we're already seeing real growth. He's excited to learn, thrilled to play in a band with other kids, and genuinely enjoys the music selections. Best of all, he's practicing at home without being asked! The program strikes a great balance between fun and skill-building, and we couldn't be happier with the experience so far.

I received amazing service from Ben who solved my output jack problem is minutes, he was so helpful…read moreand kind to this novice musician, I drove an hour to his store because the center where I live were NOT helpful at all. The whole staff at Stevenson Ranch location were kind and helpful!! Special shoutout to Eric who was full of info as well. I will definitely drive out of my way in LA traffic for their service again!!

Professional and trustworthy. They made sure my son was well taken care of…read more I highly recommend

We are so grateful to have found The Little School of Music and especially Armando! My 11 year old…read moreson has been taking guitar lessons with Armando for the past 2 years, and he absolutely loves working with him. Armando is a natural teacher and is especially wonderful with kids -- patient, encouraging, and able to make learning both fun and motivating. Over the years, my son has progressed tremendously as a guitarist thanks to Armando's guidance. Recently, LSM gave him the opportunity to play in a rock band with other students and perform at a music festival. He absolutely loved the experience, and it has made him even more excited and committed to practicing and growing as a musician. We are incredibly thankful for the opportunities, support, and community that The Little School of Music has provided. Highly recommend to any family looking for music lessons for their kids!

My daughter loved the Music for Little Mozarts program at the Little School of Music--it was a…read morejoyful, engaging, and encouraging introduction to music! The school has built such a warm, positive community where kids feel supported while learning in a fun and creative way. My daughter continues to take piano lessons here, and we're so grateful for the wonderful experience we've had at Little School of Music. Highly recommend to families!!

My son, age 7, has been attending guitar ninjas for about two months now, and I am very impressed…read morewith his instructor and everyone involved in guitar ninjas. You can tell his instructor knows exactly what he's doing. He's extremely enthusiastic and encouraging to my son and allows him to think through the process without giving him the answers. It's been so neat to see my son learn from Alex. He's been such a wonderful guitar teacher. The office is all guitar and no office. I haven't seen a piece of paperwork, his teacher does nothing but coach him. (Which is so refreshing). The waiting room is clean and quiet. These lessons have been worth every penny! My son is building confidence and learning and thinking and it's been so great to see his new guitar journey unfold.

From the owner: Guitar Ninjas is a leader in beginner music lessons for both kids and adults! Our 8-level program…read moretakes students on a journey of fundamentals to musical freedom! With over 500+ active members, 4 locations and thousands of students served throughout 10 years of business we look forward to the chance to illuminate a path towards musical freedom for anyone inspired to play

I started working with Seth in 2016 because I wanted to work with a producer to help enhance some…read moreof the songs I had written. The whole experience continues to exceed my expectations. Seth has wonderful creative ideas, is skilled at a plethora of instruments, and is able to create unique sounds that fit the songs perfectly. He is also extremely patient and easy to work with. He is able to walk the thin line of making an artist happy and at the same time adding his valuable opinion. It has been so much fun collaborating with Seth and I look forward to all of our musical endeavors!!

Seth is wonderful with my 10 year old daughter. She initially struggled and didn't have confidence…read more"She kinda sounded like a drowning rat". With Seth's encouragement, kindness and understanding of the process of step by step...homework, practice, repeat, repeat, repeat..her practices have become a passion, she finally found the food for her musical soul and Seth helped her find a love of music that she can make her own. Seth has the unique ability and the unbelievable patience of a saint to understand the way a person learns, that is worth it's weight in gold. We are forever grateful because that musical gift she now has will help her with every process of learning in whatever form it takes. Thank You Seth! YOU are Amazing!