I've bought from here a couple times, ordering online for in-store pickup. This last time, however,…read more was not much good at all.
I ordered a set of dining chairs. The info on the website says the box includes a quantity of two, so I ordered two items, which should then be a sum total of four chairs ( assuming my math is correct).
In any case, I only actually received 2 chairs. When I asked the warehouse employee and a floor salesman about it, I was told, "No, that just means that we (Fisher) have to order two chairs at a time (for their own inventory)."
After emailing customer service, I received a voicemail inviting a call back to the store. I did, asking for the person who had left their name in the message. I was sent straight to voicemail, and asked for them to call back. After a week or so, I called back to store, asking whether that same person was working that day. I was told by reception that person was at work that day, and was transferred to that person's phone. Ring, ring, back to voicemail. I asked again for a call back, or at least verification whether they (Fisher) were considering this issue closed. I also sent another email to customer service with the same question. It's been over a month since that second call, and haven't heard a peep. At the very least, their website seems a little deceitful or misleading, and customer "service" has been largely nonexistent.