Great store. Had a MB that I wanted to add an NVMe header too. The tech was very responsive and…read morehelpful and got me a great quote for the work. Sadly, the MFG has a different BIOS depending on whether or not that header was populated, and I ended up buying another model instead, but I will def go back to him the next time I need a repair!

Definitely do not recommend…read more They fixed my daughter's phone for $215. She started getting error messages right away, saying it was not a comparable device. When we asked about it, they said that's normal. (Incredibly annoying!) Then, shortly after she got a strange color blotch on the upper right corner. We didn't think much of it Bc they offer a "lifetime warranty". We took the phone back today at 10:45. They were supposed to open at 10 but no one was there & it was locked. Called the # & they said they were running late. We continued to wait until the guy showed up. He looked at the phone & said it isn't their fault & that they would need another $180 to fix the problem. He claimed that he thought it was because maybe my daughter sat on the phone. I explained to him that I weigh a lot more than my daughter and I said on my iPhone daily, and have never had the issue. He said, "Well, you have an original screen". I told him that I didn't realize that the screen that they replaced it with wouldn't be similar to the original quality of the screen, & he just shrugged his shoulders. I told him that we already spent a lot of money on the screen & didn't want to pay $180 more. He said he couldn't help us under warranty & suggested that my daughter "go be more careful with her phone". Place stinks. Would never use them again. Headed to buy a new phone now. Wish I had never wasted time or money here.

Amazing Service provided by Gary. My Iphone screen needed to be replaced as the screen was…read moreglitching in various colors. Gary confirmed the estimated time to repair and he had it done in less than an hour on an impromptu visit. Gary also went above and beyond to make sure I was set with the accessories. Thank you Gary

I was told it would take 30-40 minutes to replace my screen for $199. I returned 45 minutes later…read moreto a locked door with a sign on the door stating the shop was closed and the owner was around the corner with a phone number to call. I called, he said he would be back in 30 minutes and would fix my phone then. Don't use this place if you value your property and want to make sure you get it back in a timely manner.

This is a review I still cannot believe I'm writing. The events that occurred during my visit to…read morethis business are like nothing I have ever experienced in my life. On my initial visit it was a simple as a iPhone screen repair. I usually take my phone to my favorite place in Plano, but figured I'd give this place a try since its in Allen. I foolishly did not look at previous reviews, otherwise I would not have come here. I walk in and explain the problem. The screen won't come one and is just black. They fixed the screen, while they were much more expensive than the place I typically go to, the screen is repaired, and I leave with a working phone. A few days later, the screen goes black for no reason and has a line down the middle. Nothing was done to the phone to cause this. I bring the phone in and show him that the phone screen is blank with a line through it. He immediately starts ranting that I pressed the screen too hard, which makes no sense since the phones being used as normal and has been used as normal. This is pretty annoying, and I let him know that it is not normal for a screen to go bad because you think someone pressed too hard, its a poor excuse. I then look at the receipt and see that the receipt states there is a 60 day warranty unless the screen is cracked or there is water damage. I let him know this. Then he changes his story, and he tells me he thinks my screen is water damaged. At this point, he hasn't even looked at the phone or held the phone. I let him see the phone. While he's holding phone, I take a picture of him... I know I'm going to want to have this picture and I know I'm going to leave a bad review. He tells me don't take my picture or I'll keep your phone. I tell him give me my damn phone back, you can't keep my phone because you're mad at me. At this point, I'm pretty annoyed and I tell him he needs to fix my phone, he walks out of the room and goes back for a long while. Next thing you know the police are there. This is one of those situations where his level of escalation is inappropriate and just shows how far a dishonest person will go to justify their theft. Luckily, Allen Police Department is pretty awesome, I explained to the officers what occurred, they kindly explain to me that there is no recourse other than to have a report with call notes created by them. I got the report with notes from them, and from this point, I will take this to small claims court. So to be clear, I took my phone in for a repair, the repair worked for three days, then stopped, and the repair person tells me that it is my fault the repair did not work. He wouldn't fix the screen or refund me, and insult to injury, he called the police on me. This level of escalation is both irresponsible and dangerous. I will never shop here again, and will review anywhere I can to let the world know that if you have a repair done here, they will not back the product, will lie, and at some point may even call the police on you. What an embarrassment for a location like this to be in Allen.

Hell no i wouldn't recommend unless u like being belittled and disrespected by the store owner very…read morepoor costumer care and service. I went asking to get my wife's phone screen fixed and he talked to my wife and me very disrespectfully. The tall dark skined heavy accent gentleman was very unprofessional. This place were my wife and I were disregarded and treated like we don't understand or like we are incompetent. Very poor customer service by his part ( store owner "manager")."Paul O. " I believe his name. The ONLY decent employee was a small short female that i had talked to a few days prior and she was very respectful and super helpful definitely would recommend if SHE AND ONLY SHE WAS THE ONLY EMPLOYEE in that establishment. Other wise,honestly your better off going somewhere else were they care for the customers.

Got our phone fixed ! Got the fake screen after which camera doesn't work and screen doesn't work…read more!! Avoid at all cost

I called to set up a time to replaced the shattered back of my iPhone 14 Pro Max. Honestly,…read moreAbdullah made it seem too easy (but I'm sure it wasn't), done in 2.5 Hrs, drop-off to pick-up and at a very reasonable price. Abdullah is the real deal. When I call, he answers, his work is awesome. I highly recommend this tech for smart phone repairs.

Came in to fix my iPhone 15 pro in less then 10 min I was out and the phone was working perfect Ali…read moreis a professional tech know what he is doing and my phone is working again happy I found him thanks highly recommend for any phone repair

The good: This place is reliable and can fix your phone regardless the issue…read more The bad: If you're visiting this place, it means you broke your phone. I have visited this place three times this year, and today will mark my fourth. I'm starting to think my kids use their phones as door stops... EVERYTIME I've had an issue, Alpro is still the cheapest and fastest. I've NEVER had a problem with his honesty, I've never had an issue with the quality of the work being done. Matter of a fact, I feel there is honesty in every communication, down to what parts are being used, the origin of the parts, and his opinion on the repair. I have no reason to go anywhere else, I just wish my family would stop breaking their iPhones.

Been here a couple times for cracked phone screens and desktop cleaning, crew was always quick with…read moregreat service!

I went to "CPR Cell phone Repair" to get my 8+ back glass to get replaced and they did not replace…read morebc of not having the proper tools.. even after taking my money but Fly Pc did a awesome job by replacing it less than 1 hour.. Casey keep up the good work thank you so much!

iPhone 17 pro. Had about 20 drops and finally the screen cracked with a case on. Hit side on a…read moreconcrete corner. Took it to this place for new screen Bad news. After repair. Scrolling text has color shifts, The glass is thicker so comes out more of case , and the battery drains a lot faster. The free protector does no help to protect. First drop and it is broken and only been 10 days. Week glass. Was a small fall in a case but since glass bilges out and is a weaker glass bingo. Broken again and pixels are out. Spend the money and get an oem glass from Apple. I'm going to Apple now tomorrow to get it a new screen in hopes no problem them doing so. . It will use less battery , be a lot stronger and not as thick.

We called early this morning around 11 am after the ad online said they opened. I spoke to someone…read morewho told me I could bring my daughters phone and that they are open until 3pm. I drove over 35 miles to find the shop completely closed with no sign stating why they were closed and even though business hours are posted on the front door. Very bad customer service! They are inconsiderate of other peoples time and scheduling. Today was the last day I had to get my daughter's phone fixed before she left, which they reassured me they could do. And then leave before we arrived. This place is a complete joke. Do not waste your time here.

Quick and efficient screen repair! However, need to make sure their Groupon states that the offer…read moreis only good for not previously repaired screens. That disclaimer is not listed in the fine print. James- thank you for the quick response below . While you provided the same price, I had still already purchased the Groupon specifically for this purpose. Fortunately, we contacted them and they refunded our money.

Excellent work performed. I needed new iPhone battery. It was completed in under 20 minutes. I have…read morehad 4 batteries replaced over several different phones the last 10 years.