Mr. Gutierrez is an expert in the art of front door installations. I had to replace my entry way…read moredouble doors because one was broken and I could not get a replacement from the original manufacturer. Without replacing the door frame he was able to install new doors that actually fit better then the original installation. His years of experience was manifest by the work he did. His price was also competitive and the work done quickly.

DO NOT USE THIS COMPANY! I am not usually somebody who writes negative reviews, but this company…read morescammed my family and I would love to be able to prevent that for future potential customers. Flagstaff Windows came out to our home, measured for a door, took a deposit and said install would happened in 4-6 weeks. Six weeks later, they called to schedule for the install, but then canceled saying there was a shipping issue. A few months later they blamed the delay on the factory. When we tried to switch window vendors and order from a different vendor, they were very apologetic and sent a quote. Since then we have been completely ghosted. They have not returned phone calls, emails, text messages and their physical address is an empty office building. Long story short: we have not received our deposit back or the product we ordered. After six months of waiting, we moved on and the new slider was delivered and installed within four weeks (by a different contractor)

Fabulous guys to work with, they helped us find the perfect entry door w/security door, back door…read morew/security door and door from garage to house. They worked hard for us, making sure everything was just right. Great value.

Awful business and terrible customer service, they deserve zero stars. To start they didn't show up…read moreon time for our scheduled estimate. When I called, they attempted to blame me for getting the time wrong. Then after the guy came and did the estimate, it only got worse. They refused to return my emails or calls for weeks about getting on their calendar to have the work done, they refused to send me an itemized estimate and then when I confronted them about how unprofessional it is to not return your customers emails and calls, they then stated that they wouldn't schedule me or do the work. This company is a joke and extremely unprofessional. I am filing a claim with the BBB, because their behavior is absolutely ridiculous.

Just had my cabinets installed yesterday Friday November 10, 2023, thank you to Scott for coming…read moreout and doing a wonderful job with suggestions on the layout and showings me different designs and options and different cabinets and colors.

Great service and easy to work with. They were efficient and helped me with a new kitchen within my…read morebudget.

Didn't show up today for an appointment it took three weeks to get. The voice mail says they…read morereturn calls the same business day. I have left numerous messages over many days without any return call.

From the owner: Originally established in Flagstaff, AZ in 2004. read more

Tried opening my garage door with no success and noticed that the spring at the top of the door was…read morebroken. I prefer using local contractors. There are a number of companies from Phoenix and Prescott who include Flagstaff in their service area but they only come up here a few days a week and what do you do if you have to call them back? I called BK before they opened and left a message and George called back. He told me they were completely booked but he'd swing by and get the door open so I could move my cars out and then come back over the weekend to fix the door. That worked for me. When he showed up he said he had a cancellation so he'd be able to fix the door after all. And that he did. About 45 minutes later the new spring was installed, the door and the opener were inspected, serviced, and adjusted. Very good experience.

We asked for an estimate, he questioned our choice when we went with someone else, and his…read moreresponses came across unprofessional and dismissive.

Great products. Great customer service. Great overall experience. I would highly recommend Elevate…read morefor your security door needs.

If I could give 10 stars I would...we love our new front door!!…read more Jeremiah was great to work with from start to finish. Our installation took longer (we've got good quality, stubborn stucco) than expected and I told him he could come back another day to finish the job if needed, but he stayed and got it done. Highly recommend Jeremiah and Elevate Home Security Screen Doors!