[[HIGHLIGHT]]I paid for a membership at the In&Out car wash in Ruskin, Florida. I told the attendant that I only wanted it for a month, and she gave me a QR code and told me to cancel it after I went through the car wash[[ENDHIGHLIGHT]]. I did exactly what she told me to do. Nine days later, I went to have my car washed again and a different attendant could not find my active membership in the system. I showed her my receipt, and she insisted it had to be on a different phone number. [[HIGHLIGHT]]She was very rude.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The manager or assistant manager came out, and I showed him the receipt and even pulled the transaction up on my bank account and showed him. He then stated I canceled it too soon; however, I only did what the original attendant advised me to do![[ENDHIGHLIGHT]] He then stated I could go through the wash this one time and no more. I did not get what I paid for! read more

I love this car wash place. I had an extreme amount of questions but [[HIGHLIGHT]]Brandon and Jordan so gracefully answered them for me.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I love their customer service and their positive attitude.[[ENDHIGHLIGHT]] They bring so much to the car community. read more

Bad service. Stole my money and did not get my truck clean. Better off paying one of the small hand wash shops that will actually make sure to do a good job. Stay clear read more

[[HIGHLIGHT]]Cher is the best!!! She always great us with a smile.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]She is the reason I come to wash my cars every Monday.[[ENDHIGHLIGHT]] The amenities are the best as well. Love it read more

In & Out Car Wash - Auto Detailing Near Me - Ruskin, Florida

Every time I visit this carwash, the service is outstanding. [[HIGHLIGHT]]Particularly, Cher greets me with a smile and wave which makes me to come back.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The customer service she represents is so refreshing which has caused me to share with others to visit this business.[[ENDHIGHLIGHT]] Cher's attention to detail, explaining the services, and consistently showing a genuine concern for customer care is immpeccable. read more

I used to work there the manager does nothing to make the tunnel wash better like the top brush has be broken for two weeks the high pressure wheel cleaner doesn't work there is false advertisement they don't ha a under carriage cleaning because again the manager ripped it out the pit so your car doesn't get cleaned under it and than there is a employee that does more than a employee should to get members but that's totally ok in his eyes I didn't know we was fucking customers for reviews and members but yeah 15 years old car wash with no updates in years scratches your car and doesn't clean it you can go through the was 4 times and the car look the same save your money don't waste your time read more

We occasionally get my wife's car washed here. The free vacuums are nice, but the towels for window washing are usually missing. [[HIGHLIGHT]]Last month she was scammed by the attendant. She asked for a wash and they apparently sold her a subscription[[ENDHIGHLIGHT]]. She was there once in March and was charged $19.99. Now we see another credit card charge in April for $19.99. This sneaky unauthorized billing is unacceptable. read more

We have been going here for over 2 years and [[HIGHLIGHT]]the staff is always pleasant.[[ENDHIGHLIGHT]] I have read some reviews otherwise but [[HIGHLIGHT]]our experiences have always been positive[[ENDHIGHLIGHT]] read more

You cannot calll this place! the phone shuts off as soonas you dial. They have charged me for a months car washes, $33.31, and I'm not even in Florida! [[HIGHLIGHT]]There's no way to get to talk to them.[[ENDHIGHLIGHT]] This is fraud, I have called my bank to have it removed! How many others are they charged? a lot of folks do not check their accounts. Better check yours read more

I purchased an unlimited package about a month ago and tried to use it for the first time today (10/21). [[HIGHLIGHT]]I was having trouble with the machine and waited for assistance. No one came so after I reasonable amount of time i beeped my horn[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]Then an employee came over yelling and screaming because I had used my horn. He had attitude and as I was trying to explain why i required assistance he continued yelling over me[[ENDHIGHLIGHT]]. Then he told me to leave his premises. I have therefore canceled my membership due to this so called customer service and with being told to leave the premises I don't want to be accused of trespassing in the future. read more

They damaged my shark fin antenna with there roller brushes and failed to contact me after I had reported the incident. Very disappointed in the managements failure to care about there customers. read more

This place is terrible and a scam. They saved my credit card information and has been charging me monthly for their subscription which I never signed up for or agreed to! I never signed a contract that stated i agreed for them to hold my card on file and charge it for their "membership". [[HIGHLIGHT]]I've tried calling multiple times or getting into contact through email and they don't have any valid way of contacting (because they probably get multiple complaints a day from this happening to other people).[[ENDHIGHLIGHT]] I called my credit company to file fraud because that's what this business is. I wouldn't recommend going here at all because who knows you might start seeing charges from when they steal your credit card. FOR THIRTY DOLLARS A MONTH might I add. Plus tax. read more

I cancelled my plan after they raised the price without informing me. But they continued to charge my credit card $21.49. I've had to report them to the Better Business Bureau and my credit card company resulting in closing my card to avoid further charges. I would not recommend this place to anyone. And the washes are terrible. read more

First, they raised my monthly fee without a notification and then refused to refund the difference. So, I cancelled my membership, then 2 months later I had recurring monthly charges on my card. [[HIGHLIGHT]]There's no corporate number to call.[[ENDHIGHLIGHT]] I ended up filing a fraud claim on my credit card and had to get a new card to avoid any further charges. I would NOT get involved with this company. read more

They had a deal for buy one get the next one free for the month. I used it and after the 2nd wash, there was reoccurring charges on my account! I had never authorized it. [[HIGHLIGHT]]I tried calling the office and it's an invalid number on their website.[[ENDHIGHLIGHT]] I used to be a customer there but it seems they may have changed management/owners. I won't be coming back. read more

This place has become a joke since they changed management/ownership. They closed for a full month to redo their car wash. I had a monthly program with them and they continued to charge my card despite being closed. I disputed the charge with my credit card company and they continues to charge to this day. They've become very dishonest and untrustworthy and that's too bad. read more

[[HIGHLIGHT]]Craig is awesome he helps us Everytime we come![[ENDHIGHLIGHT]] [[HIGHLIGHT]]Thank you Buddy. He's the reason we keep coming back along with his coworkers Rob and Sunshine who are also great![[ENDHIGHLIGHT]] read more

Stopped into this car wash on my way home from Sun City. I wasn't really familiar with using washes like this. "Craig" came over and helped me and was very friendly.,and had a great smile. The next time I'm in the Sun City area, I'll definitely stop back in read more

Well this place is the worst car wash and service imaginable their track suspension system was not properly padded on day 4 of my membership and the rail cracked the chrome on my front driver wheel and when I reported it the owner MARTY would NOT even bother to call me personally to discuss it. Instead he had his employee /son Robert apologize and then tell me Marty refuses to take responsibility. Then in the meantime Marty has Added new padding and poles to properly guide cars in so that this might not occur again. He also refused to view his multiple camera system and claimed he doesn't have ANY footage. Don't take the chance he won't stand behind any damages even after we discussed it and I wasted time to get the estimates. Sadly it was a $600 rim new and we couldn't even compromise on a savaged one either. read more

In & Out Car Wash - Damages caused by IN & Out Car wash to my front drivers side rim - Auto Detailing Near Me - Ruskin, Florida

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First impressions are usually spot on. Although a clean, newer looking facility. The wash equipment appeared minimal...and the results were ineffective. Not a thorough wash in the least. I won't be back. Especially considering price. read more

The line on their page about it being better for the environment to use their car wash instead is dead wrong...bc you are still going to have to wash your car at home after...This might be one of the worst car wash locations I have ever been too. First, the water smells like rotten eggs, which makes sense when you want a clean car... oh wait. The human with the hose that is supposed to "pretreat" is always rude, and incredibly ineffective. It's amazing to me that people can be so rude when you aren't even speaking with them...anyway. Once you get into the wash, it is no better. The brushes are too hard and scratch everything while somehow simultaneously not getting ANYTHING off the vehicle. I have been to this wash twice. The first time, it wasn't good enough to get dead grass off the sides...and last time, it left literally everything; leaves, spiderweb (the kind that is just one single strand, so it shouldn't be hard to remove) it didn't even get the water spots off the glass...just added to them. Seriously, don't waste your money here. read more

Not only did their basic carwash double, in they don't even take a brush or rag and clean off the windshield,back window, the front grill or back bumper! The drying and wiping cloths are totally dry, the spray bottle with cleaner in it was empty at almost every station. WE WILL NEVER RETURN TO THIS CAR WASH BUSINESS!!!!​ read more

Just opened on Jan 20, 2018, and everything looks new and nice. They have about 20 FREE to use self-service car vacuums, and offer washes starting at $5 with about 4 options going up to about $20, and an a la cart option for add-on's. So quite a variety of services for a low price. You can check in yourself on their hi-tech menu board, choose your options, and pay with cash or credit card. They also offer monthly unlimited wash packages from about $20 to $40 where you get a window sticker and when you drive up to one of their two arm gates, it will scan your window sticker and raise the gate to allow you entry. The few different staff members and the owner were all friendly and nice to talk too. After about 1 year of this previous car wash being shut down, it's great to see a new car wash re-opened back in the same location. Ruskin and Apollo Beach areas needed another car wash in the area, so this is a welcomed new business. read more

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Stay far away from this business, Will gouge large scratches on your car or truck. Horrible

Easy. Good prices. Free vacuum with wash. You can also pay a few dollars to use the vacuums separately. They work great too. Clean facility.

AVOID THIS PLACE AT ALL COSTS. SAVE YOURSELF THE TIME AND MONEY. If you need a car was in the area and are sick of this trash place and their rude employees just go over to America's Car Wash on Cypress Village Blvd. You pay less money and get a full service wash and they will do the interior and rims/tires which was $22 and they offer monthly plans and additional services. Also, the water does not smell like shit there. Employees there are also night and day difference from these jerk offs at In and Out. read more

This used to be a good car wash until last week . With the $5 car wash they turned off the dryer's. There were still soap marks on car. Talked to the manager on site and she had an attitude about it. She said you only get 3 dryer's instead of 8. Until today i have never had the dryer's not work. Another car pulled up to complain as well, im sure she got the same BS as us. Looks like the 7 11 drive through will be getting my business from now on. Also one of the kids working there was pretending to have a rifle and shooting at cars driving by. WTF is wrong with that kid??? read more

Their machine scratched the top of my truck. Showed them the damage and they said: we did not do it! After arguing about it they said I'm done with you You need to leave Threatening me calling 911 for trespassing?!?? Not how you should treat your clients! Rude, very rude manager!!! Water they are using is really stinking!!! Useless wheel clean!!! Money waisted!!! Not recommended!!! "0" stars if could be possible read more

In & Out Car Wash - Auto Detailing Near Me - Ruskin, Florida

I've been to a lot of car washes but this one was honestly the best one I've been to! The staff works so hard and they are very informative and super sweet people! Today was my first time being there and they helped me feel more comfortable about the experience and told me everything I needed to know. I was in and out so fast which is what I loved! A huge thank you and a great job do you the hard-working staff read more

Love this place and the people. But my favorite is the vacuum cleaners because they work good and free. Staff is friendly and helpful. They also have pre wash for the live bugs your can use before going into the car wash. It's busy but never crowded so I never have to wait for the vacuums. Trash cans are every where so easy to throw trash you have in your car and you don't have to walk a distance. Car wash is affordable as well. read more

Can't beat it; $5 basic wash does the job...especially with that bug station to prewash those love bugs. Got em off and of course you need to vacuum same time you're using service. Workers very helpful and rags to wipe down. Excellent service. read more

I've gone here several times the last couple of months and always do the $15 package which comes with wheel shine and other extras that really get my van sparkling. I love that it comes with a free vacuum with purchase. I just wish they had people to hand dry the vehicles after they get washed like they do at my favorite car wash back home. It's very clean though and it's better for the environment to use a car wash then to do it at home. read more

Very pleased to have In & Out car wash in our neighborhood. Excellent service with very friendly staff!!

Staff everywhere you look and all seemed to be happy. Pulled in and vacuumed for free and was greeted with a hello and a smile. Used there cart which has windshield spray and bug spray to clean bugs off ahead of time. They have a bucket full of soapy water with brushes to clean your rims and tires. Easy access to the wash and a mostly spot free wash and dry.. Hoping they have monthly deals, I'll check next time. read more

I've used this car wash several times, usually as a last resort. I don't like that the full wash (exterior) is $20, especially considering I can get unlimited exterior washes at Mister Car Wash for $30 per month. I used the wash on today and when I got out to adjust my side mirrors I noticed that a back decorative panel on my vehicle had come off. My vehicle is a 2017 and in perfect condition. I spoke with the manager and he would not agree to cover the cost of repairs through the dealership. He insisted that they purchase the part at wholesale and then replace it themselves. He finally agreed to cover the wholesale price of the part of I insisted on going to the dealership. I immediately went to the dealership and had the part repaired. I called back to the wash and they retracted the amount they said the part was and then informed me that they had not cleared it with the owner and would need to speak with him late next week when he returns. I will not be returning again except to recover reimbursement for my repairs. read more

In & Out Car Wash - Auto Detailing Near Me - Ruskin, Florida

I am a meticulous car owner that travel for a living so my car see lots of bugs and road debris daily. Due to my job type, I hand wash/rinse my car daily due to my obsessive OCD. I know this car like the back of my hand and take pride in assuring perfection. I never used mechanical car washes because Ive always heard of the damage they cause to your car finish and accessories (Should have stayed true to that belief). This time of year brings a lot of love bugs, so washing them off my car daily was taking a toll on me physically. I decided to go against my beliefs and get a monthly car wash subscription, at least until the season changes. I went to In and Out Express Carwash since it was close to my home. I opted for the $30 Unlimited wash. My car went through the wash and came out with black sludge all over my powder coated wheels. I parked the car went into the office and the Asst Manager advised me that it was the Armor All the car wash used for the tires. He gave me a cloth to wipe it off my wheels. As Im wiping this sludge off, some has dried...Mind you the wheels were hot from a daily drive, the "Armor All" sludge baked into the finish of both of my front wheels. Not to mention the car wash job itself was horrible. Upon completing an "Incident Report", I met with the Manager the next day whom placed the blame on the finish of the wheels vs the black sludge from the "Armor All". I advised him that Ive never seen Armor All look like black sludge, he advised me that due to my late visit at 430pm, the system was dirty and contaminated....I then advise that this could be the problem....He later claimed the wheel's finish were damaged prior to the car being washed. He felt that a refund was valid enough....Bad business. STAY AWAY IF YOU METICULOUSLY CARE ABOUT YOUR CAR! SAVE YOUR MONEY AND GET A BETTER HAND CAR WASH LOCALLY!!! read more

We got the unlimited car wash package and it's so worth it! The car wash gets the job done. It even have sweet lights while you're going through. Free vacuum with car wash! read more

do not go to this car wash untill they get rid of that nasty so called manager.she is nasty and has a very bad attitude and will curse you out.i talked to the owner and he said they get alot oc complaints about her and will talk to her so what did they do?make her a manager.tried to call son after the las insadent he wouldnt call back and his reason was"i didnt know what to say"boycot this car wash till they get rid of this nasty person read more