This car wash definitely does a good scrub on the car sometimes I feel like it's a little rough but…read morealso it gets the job done. Another thing I try to do is scrub the car to help get some of those stuck on bugs off the front they have a little area with a solution and scrubber to get off the yuck before going in. They do offer a membership at this location if your looking for a place that offers a deal. As you pull up they offer you a microfiber towel to use on those tough areas and have a bin to dispose of it so they clean and reuse them for there customers which is nice because I never bring one. The wash itself feels like a rave party with all the light I always turn the music up lol. The kids love it and it goes pretty quickly. The vacuum area has double side vacuums for each side of your care so you don't have to pull the vacuum all different directions. This place covers all the things you need to get your car looking pretty

Always friendly staff greets us with a smile. Free air freshener with wash purchase. Shade to wipe…read morecar and vacuum it out. Car comes out clean!

I had a great experience on December 3rd a couple of weeks ago with Tina and Brandon at this…read moreparticular location and my car was done very, very well to the point where I actually bought my wife's car back here the next week! I am just getting to this review because of the Christmas holidays but I wanted to be sure that these two people got the accolades that they are deserved and I look forward to coming back to this location in the very, very near future! Thank you guys for a great experience and for taking care of our cars! P.S., it would be nice, though, if you guys would hook us veterans up with a military discount! Just saying!

We have been a customer for a few years now they have a few employees who go above and beyond the…read morerest stand around in a circle with the Manager who has his hands folded and never greets or smiles they need to teach these guys better very unprofessional from Leaders

I've been a loyal customer of Splash for years, which makes this review all the more disappointing…read more I recently paid $269 plus a $40 tip for a bumper-to-bumper detail. After only a couple of hours, I was told my vehicle was ready. Upon arriving home, I noticed multiple areas--cup holders, dashboard, controls--had not been properly cleaned. I called and was asked to bring the vehicle back, which I did. When I returned, the technician simply wiped the two front cup holders and claimed the job was done. I informed the manager, who apologized, said he would handle the cleaning himself, and promised to email me a complimentary bumper-to-bumper detail for the inconvenience. I appreciated the gesture. However, instead of the promised service, I later received a $40 gift card. When I called to clarify, I was told that although they believed the promise was made, they do not actually provide free bumper-to-bumper details. I never requested a free service--it was offered to me as a resolution. To make matters worse, my car is still visibly dirty. The center console, buttons, and areas between the seats remain uncleaned. Sadly, I will not be returning.

The mechanic is never there and they will give you the runaround like he is there while you are…read morewaiting for a diagnostic. Don't waste your time. The car wash also scratches your vehicle.

So, thankfully the Manager himself reaches out to me surprisingly quick and we were able to reach…read morean agreement and get the issue resolved! We discussed a time showed up promptly and delivered on his promise and finally I have a nice clean car! He was very apologetic and understood my frustration and he himself cleaned my car and made sure it was in tip top shape! If it wasn't for the manager I don't think I'd give it another shot but I was impressed with how well he managed the situation given how rude and upset I was. That's professionalism!

I don't know how this place has the star rating that it does honestly. I came in after booking an…read moreappointment and when I showed up 15 minutes early to make sure I was on time, there was one other car being detailed, the person working rudely told my my appointment wasn't for another 15 minutes. I know that, I came early to make sure I could get checked in and sorted out before my actual appointment time, I wasn't demanding to be seen... So I wait next to the location until he waves me in and tells me it's okay to drive into the space, which is all totally fine as I'd expected to wait. He finds my name and my requested package, and tells me it'll be a couple hours. I tell him that the duration is fine since I'd be going into the mall to wait, he lets me know that they'll call me when my car is finished. Fast forward almost three hours later and I don't have a call or text or anything. I had to go into work later that day so I walked out to their location and as I'm walking up I see the one guy working on another car and my car is parked off to the side, so I assume he was finished since there was no equipment staged next to my car. I approach and ask about my car and he lets me know he's done and that I can take my keys to look at the job that they did. One glance inside and I can tell the interior was not shampooed and dried, the windshield is smudged and dirty, there is still dust and debris all over the buttons and knobs. So I go back and ask if the interior has been shampooed and he says "No, was it supposed to be?" I bought the auto spa ultimate, which is their highest package, of course the interior is supposed to be shampooed and cleaned, there shouldn't be smudges on the windshield, and I shouldn't still be able to see debris on the interior. He's still not sure so he calls his manager who comes and speaks with me and tells me the interior DID get shampooed, and I tell him it certainly didn't because there was a surface stain that I could still see in the seat. He says "ohhh yeah, I guess he didn't do it then" if you don't KNOW that someone did something, don't tell the customer that they did. At this point I have to leave for work, they have no idea what is supposed to get done and what isn't, they call their boss on the phone who tells me that since I came early to retrieve my car they couldn't get it done. YOUR guy didn't call me, already had my car pulled off to the side, and gave me my keys to inspect my vehicle to see if it was to my liking, which it was not. Only after I tell him all these things does he tell me to come back another day to get the shampoo done, because he was only willing to give me a small discount on the price. So I say forget it, I pay for the whole thing and will come back for the shampoo, since that was the only service I really needed. The other thing is the tech was not able to set the price on his end, he had to call his boss who adjusted the price, and when I asked for the 15% check in discount he did not know how to do it, it already took 10 minutes to get the correct price pushed through from his boss, I didn't want to wait another 10 minutes. Give the people who are there the ability to adjust prices, it only makes sense since they are the one dealing with the customer. I come back the next day at the scheduled time to the same two guys working, they tell me to pull into a car port and I asked them to go over the windshield again since it was really smudged, same story, "We'll call you when it's done" so I go into the mall to wait again. To my surprise they actually call me when my car is finished about an hour and a half later. The interior is shampooed and the lighting is not right for me to fully see my windshield so I assume they went over it again. I drive off thinking that all is well, then I glance down at my gear shift, there are dots of liquid all over it as well as all over my radio buttons and knobs. Looks like whatever they used to spray down my seats was done carelessly and they got it all over the surfaces they detailed the previous day. The next morning on the way to work I see the windshield was not gone over again, the pictures are from the very next morning of the interior of my windshield and the view through it, not a $300 job. It's not worth it at this point for me to go back and fight for them to do it again, $300 down the drain for poor customer service, bad management, and a terrible job done. I will not be coming back or recommending this place to anyone unless they properly train their employees on the packages and on how to actually detail vehicles. TL;DR Bad job done, shady practices trying to blame customers for jobs not well done. Pay the price for a high quality job and get a subpar low quality job instead. Workers are not properly trained, you'll have to wait a long time to get any prices adjusted, and any requests you make, may or may not get done.

This Carwash has definitely gone up in price by $5 is it worth the extra $5 Yes &No and here's why…read more When I first pulled in everything looked good they CarWash itself wasn't bad but when I pulled around to the vacuums it was messy the hoses had sticky build up at the ends. My car itself still had some spots but I was able to use the towels they offer to get It right. They do offer two different types of vacuums but they are so loud to use, great strength but very loud. Overall I would comeback

I like this Carwash better than most. They provide a lot of services prior to and after your wash…read more There are two bug wash areas prior to entering the wash. The prices start at $5 for a wash and they also have the options to become a wash member. After your wash, you have a spacious dry/vacuum/detailing area. They have two types of vacuum suction heads which to be honest I haven't seen in any other Carwash I've been to. They also have an air blaster hose to spray out dirt and dust from various areas inside of your car. They also provide windex and clean cloths to dry your car and wipe it down. Overall, I think you get a lot of value for your buck here. My car came out decently washed with an $8 wash. It's definitely a better Carwash experience for me here than anything the other local Carwash locations I've been to in this area.

I have never seen my car so shiny! For such a cheap price they scrubbed countless beach trips and…read moremesses up from my interior. I would just recommend some bug spray and a good book if you plan on waiting outside. Amazing job! I'll be back!

Best car wash ever! I was on my way back home from picking up my contacts last week, and I saw…read morethis place. It wasn't busy and I had some time, so I figured I'd give it a try. I hadn't washed my car in over a year and after they washed it here it looks nicer than when I bought it years ago. Looks brand new! Price is also very reasonable though I didn't even bother to check the price until after I had paid and driven home. I will definitely be back. They could double their price and it would still be well worth it.

I recently hired Stewart to detail the inside of my wife's car after I had it painted. He and his…read moreson-in-law met me at my house and did a spectacular job detailing the inside of my wife's car. The car looked brand new inside, and I can't thank them enough for their work. In addition, they were incredibly friendly and two of the nicest people. I would highly recommend them to anyone looking to detail their car.

Stewart did a great job on the detail of my Mercedes SUV. So much so I have called him back to do…read moremy husbands car and now my new car. For sure my car wash guy from now on .

Joe did a full detailing on my 2017 MB and I am super impressed! Not only does my car look like I…read morejust got it from the showroom, but Joe was super friendly and made the whole process fun. The amount of work, effort and care that went into making my car look brand new inside and out is top-notch. I have had detailing in the past, but never had absolutely everything touched, cleaned and polished to his level. I highly recommend Joe - you will not be disappointed! Thank you Joe - your hard work is greatly appreciated

Joe just finished detailing my wife's 2022 Buick Envision. He did an absolutely amazing job. Not…read moreonly does the outside of the car look great but he also cleaned out all the break dust from inside the wheel. The inside of the car is absolutely pristine. There is not a fingerprint or speck of dust to be found. It is showroom ready. This is the first time I have ever used a mobile detailing company and when I called in Vanessa helped me to get the package that was best for me. I highly recommend "It's Time Auto Detailing" you will not be dissappointed.