What an amazing job done by Alex! He truly brought my two couches from kid destroyed to brand new…read more He completed exactly what I asked for, was on time, professional and courteous. I will certainly use his again for cleaning needs!

Carpets Plus recently cleaned two carpet spaces here in Ballantyne. Mr. Tyson did an awesome job,…read morethe carpets look new and refreshed for the New Year! Every spot was eradicated. If you are looking for someone who will: -Send you a reminder Service the entire Charlotte area -Show up on time -Give a quality service experience w/ Reasonable prices Then choose, Mr. T @ Carpets Plus! Highly recommended. Mrs. TM Williams

Danielle has been very helpful and answering my questions, explaining the services and meeting my…read moreexpectations.

James did a great job on the carpet. It looks brand new! Very friendly and personable as well…read more Highly recommend.

I contacted Serhii to get my couch and stairwell which were destroyed by my dog and the Red clay…read morehere in North Carolina. He responded very quickly and gave me prices upfront. They were late to the appointment, but he made sure to contact me before he knew he was gonna be late which I appreciate that. The couch and stairwell Look brand new when I first bought them they did a great job. I would highly recommend and will be using them from now on.

On time, professional and detailed. Serhii took time to review the sofa before cleaning, explained…read moreissues that could come up and communicated throughout the process. We are happy with the end result. Highly recommend.

Stop looking for a carpet cleaner and hire these guys! Very responsive and they did a great job…read more James knows all the secrets to get out the toughest stains. Highly recommended.

James, the owner, was outstanding! He responded promptly and was able to take care of our carpet…read morecleaning needs the same day. We had recently fostered three dogs who weren't housebroken, and our carpets definitely showed it. James cleaned them thoroughly, and now the entire house looks and smells fresh again. He even went the extra mile by leaving us a bottle of enzyme cleaner for future use. Exceptional service -- we'll definitely be using him again!

I contracted with Platinum to do another move out clean for me and as usual they came through with…read moreshining colors (just not on the rug of course)! Rodney, as always, asked for details as far as traffic and use so that he would know how to treat and clean the carpet to get the best result. We have a dog so there was pet use. No strong smells, I went through it today and it looks wonderful! Hands-down, they do such an amazing job, they are great with follow through, always shown up when they said they would - and Rodney communicates throughout, as needed (I was at the new condo). I also wanted to share that for the first time I used their handyman services - and Brandon was fabulous! I explained what I needed done and asked if they could please purchase the parts for me. I really appreciated the fact that he didn't buy the cheapest product - he went a step up, chose a reputable brand - I was really happy with what he selected. I took a few minor measurements and emailed that information along with pictures, over to them. Brandon built two standing cabinets for over the commode in the two bathrooms, that I had ordered on Amazon. He even made sure that it was grounded to the wall. Probably not the right term, but that's why I'm not the handyman! He purchased and fitted two brand new toilet seats. Patched the showers and around the sink with caulk upon request - and while he was at it? He saw that I had a shower-head, curtain and curtain rod on the sink - and asked if I would like it if he could put it together? Why yes - thank you very much! Lastly, he purchased a new towel rod for one of the bathrooms and removed the broken one to replace it. In all seriousness he was very professional, polite, patient with me and thorough - stellar work. I am very happy with everything and will definitely reach out again as the project list grows for my new home.

If you're looking for a place to get an area rug cleaned, look no more. Right before Christmas a…read morepotted plant that had just been watered fell on this wool rug. We don't have a before picture, but the large spot on the rug was awful. We actually though the rug was ruined. Found Platinum Professional Carpet Cleaning - - and look!!! The spot is COMPLETELY GONE!!! The service was GREAT (thanks, Mike) and we got the rug back in plenty of time for Christmas!!! We couldn't be more satisfied!!

Have used Carolina Carpet Solutions in a number of our owned homes over the years. Matt (owner) is…read moredependable, reliable and excellent to work with. Today, February 4, 2022, our carpets were cleaned, and they look brand new. Very pleased with the great service and fair pricing. Absolutely would recommend them. Robert S.

Booked this company to clean the carpet in the living room of my townhome. They were prompt…read more Service was fast and affordable. I will be booking them again for my upstairs. Book them you will not be disappointed.