We have used Prestige Chem Dry for over 8 years, and I can't say enough good things about them. I…read moreschedule them once a year for our whole house carpet cleaning, and I can honestly say they I have never been disappointed. This Chem Dry branch is family owned, and everyone in the family is part of the business. They are all EXTREMELY knowledgeable about their services and what they do. This has always impressed me! The Chem Dry process is different from other carpet cleaning services. I did my research on multiple types of carpet cleaning. They use oxygen to remove stains and dirt. The process is more green and more effective! They came out today because I had an emergency (large) red wine spill on my wool rug! I also added a last minute upholstery cleaning of my couch to the order and they were happy to add it. I didn't have to rescheduled for another time, which I appreciated. Thank you guys for being so customer service oriented and easy to work with!

I have used Prestige Chem Dry since moving to the area and in two different homes. They Always…read moreoffer additional advice beyond the cleaning to ensure that we understand the needs of our individual floors. They are not just carpets. They also care for real wood floors too. Highly recommend their on time and Professionalism that is in this family owned business.

Note: I ended up not using their service. However, their prompt response and thoroughly helpful…read moreinside information ended up saving us serious time and dollars. They could have come out to see what the jobs were, charged a fee and maybe do a mediocre job. Instead, they reviewed the photos we sent and explained in detail how we could do much better going a different route. This dedication to customer service - even though we are not paying customers - stands out way above the rest! Thank you!

when we moved to our current home in 2019 we had the existing carpet in the house cleaned before we…read moremoved in... additionally Southern Carpet Cleaners took our two area rugs for off-site cleaning and returned them to our new home. I was very pleased with the results.

I had an area rug cleaned in my den. At first I thought all was good until the next morning when I…read morenoticed the carpet was still wet, and my hardwood underneath had been stained! I contacted the company and spoke with manger who said he would investigate. Nothing happened!! I had to dispose of the area rug . Still trying to get cost refunded and dealing with with stains Georgia Duncan

we received a coupon which led us. to schedule. the person arrived, not in uniform as stated on…read morecoupon, told us we would not get two rooms as the coupon stated then proceeded to drag a hose thru the yard and into my living room then up the stairs, leaving the front door wide open, and yard dirt in my front entrance. He did not move any furniture, and finished in less than 10 minutes!!!! It takes me longer to vacuum the space! It was a total come-on as he wanted to add charges and when we didn't, he became curt. Not worth a hundred dollars to retirees or fixed incomes!

Jason was referred to us by someone we trust…read more He surprised us by doing a quick cleaning job for us the very same day he was referred to us, without an appointment. What a gracious man he is! He is also humble of spirit and a great conversationalist. Our carpet is 14 years old and had never been cleaned before. Amazingly, after Jason and his assistant left, the area they serviced looked like it did the day we moved in: brand new! Thanks y'all.

Jason did an excellent job doing 2 bedrooms & an 8x10 area rug ... highly recommend him !!read more

Carpet Pros is amazing! I needed the carpets cleaned with just a few days notice as my house was…read morebeing put on the market. Scheduling was made so easy. When the technician came out he was actually punctual, friendly and professional. Our Carpets did have a room or two that had animal urine odor. Sadly I could still smell it after the first treatment. The owners were so kind and sent out the manager to do a second treatment. That took care of it! My floors look and smell amazing and I can't say enough good things about this company! Definitely made a customer for life.

Carpet Pros came out & stretched my upstairs carpet. Apparently when it was originally installed it…read morewas not done correctly & eventually pulled away from the walls creating bumps in our carpet. I called Carpet Pros & the owner himself, Darrell, came out & gave us an estimate. Pricing was fair & definitely cheaper than replacing carpet. I also paid for them to clean my carpet as well. This team was the most professional & courteous team ever! I cannot say enough good things about out my experience! Top service! Great Pricing! Polite & timely. I am over the moon that I found this company!!

Quintin did an excellent job of cleaning our rugs; this time, he also cleaned our furniture: four…read morechairs and one couch. We had an odor problem from our three small dogs, Quintan offered extra elimination spray for urine smells. Besides being a great guy with reasonable pricing, he does excellent work and is very detailed. The furniture and rugs came out smelling fresh and looking great.

Very negative experience related to cost, customer service, and sanitation…read more Suggest going to another branch. Corporate is also aware of his negative behavior and aggressive attitude.

I indeed recommend this company! Their prices were fair and they communicated well throughout. They…read morewere available on short notice, were on time, and completed excellent work. I am pleased and definitely recommend! In my roladex they stay!

Excellent work and very responsive service. One unique thing about this company - the owner…read moredesigned their steam cleaning tool because they did not like others on the market. Before and after photos of the worst part of my carpet are attached, along with a photo of the steam cleaning tool. I highly recommend their service.

I have hired Mike and his crew consistently since 2011 for both personal and professional jobs. As…read morea real estate broker, I am cautious about the referrals that I give to my clients since my reputation is tied in with them if things don't meet their expectations. My clients have been impressed at how their carpets look when he's finished. I've had clients hire other carpet cleaners but many left stains or the carpets didn't appear to have been cleaned at all. I just had him out to my home to clean again today and the carpets look like brand new once again. The stains are gone and the carpet looks like it was just rolled into place. Someone who knows what they're doing and delivers these kinds of results consistently is definitely worth every penny.

If I could give him one star, I would. He changed my appointment 3 times and then showed up one and…read morea half hours late. He said he didn't want to clean my carpet because it was "too old". I ran him off my property. He can't manage a businesss.