Fantastic moving team but horrible customer service and dishonest practices. I ended up paying more…read morethan twice the estimate I was given because they sent a team from a different office than the one I called and charged me for the extra drive time for a very long trip. I was not informed of this ahead of time and my estimate is no longer available for viewing. When I called to discuss my concerns, the person I spoke to was defensive, unhelpful, and unapologetic. If you use this company, you will get professional and helpful movers but ask lots of questions, don't trust the estimate and save a copy of it, and don't expect any sort of integrity or professionalism.

I would definitely NOT recommend Two Men and a Truck for a move…read more Everything in the move started off well. Being careful to wrap and load my belongings into the truck. Because we had a lot of stuff, I knew there would be a second trip/leg involved. PROBLEM #1: To "save me money," the lead mover offered that he could return the truck after this first load and come back to help me move the rest. With his personal vehicle. I clearly said no, I preferred the insurance coverage and liability coverage the company provided, even if it cost more. Did my refusing him lead to all the rest of the problems? You be the judge. PROBLEM #2: Halfway through unloading the truck, the lead mover came to me and said he couldn't work with his partner anymore. He was cancelling the second leg and just planned to offload the truck as soon as possible. Obviously, this meant we had to move all that second trip/leg stuff. Ourselves. In mini-vans and sedans!!! PROBLEM #3: Discovered two missing items. One high value. Contacted the offices to request the truck be checked. Never returned, AND--more importantly--subsequent contact by me avoided. Case filed for theft with law enforcement. PROBLEM #4: File a complaint with local office. Forwarded to regional office to Tim, quality control manager. NO RESPONSE! Have called back multiple times and left messages asking for the status of the "investigation" into what happened...NOTHING!!! And then, as if having ALL this happen wasn't enough, learn that the two movers went out on moves together the rest of the week?!? Was this all just an act?!?!? Never, ever, EVER recommending or using their services again.