I ordered around $2000 worth of fencing materials on a Monday, to be delivered to my house on that…read moreThursday. My house is 1.5 miles from the store. The order was delivered a day late, on Friday, and they dropped off the wrong order. I was told I could not use anything from the incorrect order that was dropped off, even though it was also fencing materials and I could've used some of the stuff they dropped off. I went to the store that night and they refunded me the $80 delivery fee plus an extra $115 and promised me it would be delivered first thing the next morning, on Saturday. After multiple calls to the store and conversations with management, my order FINALLY showed up at 3:30 in the afternoon on Saturday. I was refunded some money, but still feel like I got dealt the short end of the stick. We spend a lot of money at this store on various home improvement projects. If this is how they treat a loyal customer I'd hate to see how they treat other people.

I have a bone to pick...two pics, one is a cactus with a real flower, the other a cactus with a…read moreflower hot-glued onto it. That is deceptive marketing & I don't appreciate it. It's insulting!

They were very helpful, calling from N Idaho. The arrangement was beautiful and fresh. Delivery…read morewas prompt and just an overall beautiful experience, which now days is more rare and very refreshing!

Ordered a plant over the phone at 9am for a funeral service at 10:30am…read more I hate to give short notice on something like that, especially considering I'm from out of town and needed it delivered; but they were eager to be helpful. Gave me great options and were quick, but very friendly and accommodating.