Super easy experience here. The front desk was friendly, and I was able to snag a next day…read moreappointment without any hassle. It was a little far for me but it was close to the 4/5/6 and Q trains. I went a little after they had opened at 7am and was in and out in no time. My ultrasound technician was so sweet and even gave me a reassuring nudge that everything looked great. Results were sent to my doctor the same day. Also, there are tons of great food options in the area for a post appointment treat!

I don't know the xray techs name, but he was hilarious and made my day :)…read more Everyone was very nice and helpful, I was seen very quickly, the place looks nice and organized. What a fun way to end the year!

I had to have a fine needle biopsy of some nodules in my neck and was very anxious. Both the…read moreultrasound technician and the physician performing the fine needle aspiration were spectacular!. they were kind and patient and understanding and especially tremendously competent. I literally felt zero pain. The office was clean and Lovely and I waited less than five minutes. I am so grateful for the care I received here.

They cancelled my appointment without notifying me. And had me wait over 2 hours for the next…read moreappointment. Type of care is imaging, so you're simply at their mercy.

The staff is very professional but friendly. I love that you get your results on the same day…read more So if the pictures are not clear it's re-done immediately.

Everyone is very friendly. The entire facility is extremely clean. You get clear instructions along…read morethe way and the process seamless. This is the best place I have had an MRI done and will recommend to everyone who needs one.

Dr. Mitnick and the other doctors at this facility are the BEST. The deliver outstanding care and…read moreprovide the maximum comfort that can be this experience.

Dr Julie Mitnick misdiagnosed a malignant tumor causing me to need radiation and other medical…read moretreatment which cause me years of chronic pain and suffering. Her behavior, after have finally determined it was cancer six months later, was uncaring at best and lacked any sort of empathy. She should not be practicing as a doctor.

Very unprofessional they never return calls. We have to get someone else to get you to their dept…read more The people have attitudes like they do not want to work.

I can not recommend!!!! the Outpatient Radiology Billing department doesn't understand Medicare…read moreAdvantage or Medicare and insisted that Part A is my hubby's primary for outpatient xrays. PART A is only for hospitalization, Outpatient xray is a medical service and is covered under his Emblem insurance. Even after Emblem talked to them 2x, and speaking with a "supervisor ". They insisted on charging us $279 prepaid before the xray. The billing office is either very poorly trained or doesn't care about patients. He never had trouble with any other hospitals in NYC. NYP Cornell is a nonprofit organization with tax exemption, yet this is how they behave. I just have a feeling they don't want to take his Emblem insurance payment and lied; otherwise, they must be very stupid or incompetent, neither of them looks well for such a prestigious hospital. DO NOT GO THERE! Her name is "Sarah".

Christopher at reception had a nice welcoming smile and made good eye contact. Him and his female…read morecool-tattooed co-worker laughed at my silly jokes (which put me at ease) because I was both VRRY early and VERY hungry. Natalie and her trainee were AWESOME! Caring and professional. My ultrasound was very thorough and NOT rushed at all. So happy! I LOVE THIS LOCATION!

Yesterday was a cold windy day. No matter since a mammogram and sonogram were scheduled. I've been…read moreusing Lenox Hill Radiology for the past 16 years approximately. I've had my ups and downs in this area of preventative medicine. Too much info for this review. After a mix up with an appointment I was fed up and stopped going in my later years. So now the torch has been passed to my daughter. She also has what they call dense breast tissue. In the past couple years she has been followed up more frequently. This type of breast tissue requires a mammogram and sonogram annually. She was given a Saturday appointment at 12:10pm. After the mammogram she was told she needed to return because the doctor doesn't work on Saturdays and needs to do the sonogram. Now she must take off from work and return this week. Why did they schedule it for this time? Plus they close at 1pm on Saturdays! Not enough time scheduled for both tests. Bottom line here are the good points: 1. Professional technicians. 2. Convenient Locations. 3. Accepts all types of insurance. 4. They were good at keeping my medical history. 5. Billing department pretty easy to work with. DOWN SIDE Issues with communication between locations. Miscommunication regarding appointments. I arrived the day of my last appointment only to be told I had cancelled it the day before. IT WASN'T ME that cancelled it. After that I felt insecure about the safety of their information system. PS They did see me that day but I had to verify all my information again. They should have known it wasn't me that cancelled my original appointment! This location: 1. The waiting area is a lot smaller but it's bright and new. Only radiology patients in this area and lots of sanitizer around. 2. Reception employee was very nice. 3. Good suggestion from technician. The technician says she usually brings a little travel deodorant with her which is a good idea. Especially if you're going somewhere after the test!!

Kathy is an amazing caring doctor. Very knowledgeable and professional…read more Would highly recommend!

Dr. Plesser is extremely thorough, professional and pleasant - an unusual combination. I highly…read morerecommend her.

This place was great. Everyone is very helpful and my wait was very short. The nurse is gentle and…read morethe MRI tech was super friendly and was constantly checking to make sure I'm comfortable. The best part is that I could choose my own music through the MRI procedure which is annoyingly loud so that's a godsend. Would recommend again!! The only problem Inhave is that there are like 3 names for the place so it's a little confusing when you walk in but they're all the same place.

This is the standard by which all radiology centers should hold themselves!…read more It was easy to make an MRI appointment on their website, and it was easy to call to move it earlier. The receptionists were so knowledgeable, and this made a big difference. They asked for my doctor, the prescription, and checked on a pre-authorization with my insurance. This stuff normally takes 3 weeks, and they helped me get it done in 2 calls over 2 days. Full disclaimer: this was already in progress with another radiology center, but they took this over and got things done. They also gave me a fixed estimate out-of-pocket and through insurance. Check-in was 2 forms basically asking about allergies and metal implants. The nurse and technician were both friendly and professional, and they tried to make the experience as comfortable as possible. My appointment was for 4pm, towards closing, and there was no delay. In fact, they were early! I waited 2 minutes before getting called into the room. It was 3:50pm when I got changed and 3:55pm when I started the exam. I was out of there at 4:25pm. That was also impressive. I am struggling with headaches, hence the needed brain MRI. The last thing you want to deal with is confusing estimates, rude staff, and months waiting for an appointment - that was my experience at NYU Langone. I waited 2 months for an appointment and then had to keep moving the appointment because they gave me 11 different estimates for the same exam - anywhere from $400 to $2400. Again, this is NYU Langone. So I'm really glad I found Carnegie Hill Radiology!!! As a freestanding facility, their cost is also much lower. Several doctors recommended them, and my insurance did as well.

Excessively long wait. Excessively ling wait. Excessively long wait. Give yourself hoursread more

For such a prestigious institution, the Radiology Medical Imaging group has somehow perfected the…read moreart of making the simple seem impossible. It took over an hour to schedule a routine CT scan, despite already having the order form in hand. Watching the process unfold felt less like scheduling medical imaging and more like observing a live-action training exercise in organizational dysfunction. The imaging equipment may be state-of-the-art, but the scheduling process appears to be running on a fax machine, three sticky notes, and pure guesswork.

I called to schedule an appointment with the 55th Street office. The reception asked me to read my…read moreprescription to her over the phone. When she had a lot of questions, I asked if I could simply email the prescription; I was told no each time I asked.  I was told to call back once I received answers from my doctor; which I did. An appointment was made and I, again, asked if I could send the prescription in via email and again was told no. When I arrived at the facility, I was told to sign in. Then the reception vanished for approximately thirty minutes. When she finally came back, she asked for my prescription and insurance card, which I gave her. After reviewing the prescription for a nanosecond, I was told the prescription from my doctor was not worded clearly enough and I was not allowed to get the MRI I made an appointment for because the reception did not like the language of the prescription.  I wasted a lot of time attempting to make the appointment, contacting my doctor to answer her numerous questions, traveling to and from the location, and sitting in the waiting room for absolutely no reason. This place is unprofessional and unorganized. At the very least, the receptionist could have asked to see the prescription and insurance card as soon as I signed in, but she was incapable of even managing that.

So glad I searched and found this stand up MRI. Staff was amazing and patient. I was a bit nervous…read morebut was able to sit still for exam. Very caring tech.