I contacted the office twice via their website and received no reply. I then called the office. I…read moretold them which insurance carriers I had. They are an out of network provider with my insurance. I was informed of the initial consultation fee of $350.00. They also informed me that when I came in for my appointment that they would give me the forms for reimbursement for me to submit to my insurance company. I was told in most cases patients were reimbursed for a portion of the charges. When I arrived for my appointment, I inquired again about the forms I needed for reimbursement. I was told I would receive them after my appointment. While I was reading the several papers that needed to be signed, I came across the amount of $3400.00 for the mouthpiece I might possibly need. (A heads up so you are aware of the cost AHEAD of time!) After the "consultation" was completed, I asked about insurance coverage. Another individual came in to discuss insurance coverage. It was THEN, that I was told that my insurance would not cover any part of my initial consultation fee of $350.00 or the cost of the mouthpiece. Well, it didn't quite seem to be an upfront, informative way to let a patient know their ACTUAL insurance situation and I would be responsible for the entire cost. Beware!

Dr Goldberg has been my doctor for about a year and I couldn't be happier. When I had issues with…read moremy sleep apnea device not fitting he was committed to making sure it fit right with constant adjustments and he even offered to make a new device free of cost. Receptionist and all of the nurses are also great and very kind and considerate. Clean also. Great place!

Well , my husband had a good experience with this pain MD . He was given neck injections and made a…read morefull recovery . He was given lortabs, Percocet , Vicodin , klonapin , fentanyl patches , because he had an accident BUT never took one . He relied on the neck injections and went to rehab PT and exercised daily . The waiting room looked like deaths waiting room . Everyone was strung out and slumped over waiting on refills and not one was ready to rehab themselves at PT . They literally handed out scripts like candy and one after another after another grabbed a prescription and bounced out. Kind of wonder about the lady that stunned her toe and got fentanyl patches and Percocet BUT hay ! Dr knows best ! Not sure I would recommend this place u less you need drugs !

Dr.Gosey basically gave me quality of life back. I have noticed that blame went to him when…read moresomeone abused their medication. I respected my medication, I appreciated it because it gave me the ability to care for many loved ones. Quality of life was returned following 3 failed surgeries and countless specialists. Dr. Gosey cared. He took a variety of approaches. My dosages were at a level I was in my right mind . Today pain management for most is abusive. Many are getting ripped off the only med that works anymore ( with drastic reductions in strength already). and pushed towards more surgery, etc. The pain scales means nothing. It seems funny to me that if patients abused their meds can go and blame the doctor. I lost a lot of loved ones due to alcoholism- they abused alcohol. Did anyone blame the alcohol makers? The stores that sell it? no. Another thing to question is it seems ( I am in a few pain sufferers groups) across America. Seems many states had their main pain management Doctors arrested. Then the attack on pain patients. While doctor Gosey was under attack- workers comp was already doing court cases to get patients off meds. This includes pain creams, pain patches and more. It all felt so orchestrated. Some blamed Gosey for their woes but who is considering the pain patients that ended their lives when pain relief was ripped away. I will forever be grateful to Dr. Gosey for allowing me to feel very little pain , so I could have quality of life. I'm being stripped of it now, there is zero compassion. My quality of life is low but that is not an issue for the pain management group. He will always be to me the doctor that listened, had compassion, and offered a variety of treatments including nerve blocks, pressure point injections, creams made up at pharmacy that helped with swelling, pain, lidocaine patches and more. All no longer ok- not ordered or allowed by comp. Dr. Gosey will always be my favorite doctor, because he cared.

Absolutely love Dr.O'Neils Rheumatology wellness office. Dr.O'Neil, her PA, nurses & staff take…read moresuch great care of their patients! I personally like the feel of a women empowered medical office. They truly want to get to know you and your medical history! They won't stop til they have answers and your input! If your looking for a Rheumatologist than look no further. They'll send you for any medically necessary tests and review test results with you in office or over the patient portal. They respond to your voicemails within 48 hours unless your a new patient and then it would probably be longer. Discovered Rheumatology Wellness Center in 2017 and will be here for a long time. Remember they are flexible as to your medical treatments moving forward. If your looking for a relaxing and calm office setting this is your place!

Rheumatologists are few and far between in this area, but we are fortunate enough to have an…read moreamazing one here in Cheektowaga. As you may have read before on reviews of mine that when it comes to Doctors one of the things I insist on in my or my families physicians is Compassion and Knowledge and this practice has that in Spades. Dr. O'Neil is amazing, she was able to effectively diagnose and start appropriate treatment for an issue that has just recently cropped up in a family member. So starting off, the office has a calm, peaceful vibe. Its not just the staff, the colors are muted and pastel, the music in the waiting room is calm, the staff is welcoming and the waiting room has something you almost never see in a doctors office: comfortable furniture. The Nurses and the Doctor herself are top notch also. My family member went in with a migraine brewing to a visit, and the nurses made the room dark as soon as they were done with triage and spoke quietly out of concern. The Doctor offered acupuncture (normally something they charge for) to stop it in its tracks. Now I don't know if I ever believe that stabbing yourself with thin needles is spots is a cure for anything, but within 10 minutes she felt the pressure diminish and within 15 minutes the pain was gone. This is just ancillary service btw, the actual issue that brought my family member in was nailed immediately and a proper course of treatment was started right away and that, I might add, started reversing much of the Symptomology immediately. If you have an issue that requires a Rheumatologist I highly recommend this practice.

I have gone to other places before and this is by far one of the best places. Dr. Yoon Sung is…read moreexcellent! I suffer from migraines and she has helped make them nearly invisible and I am grateful to Dr. Yoon Sung for this help. She takes care of you and cares about your wellbeing. Her office is very clean and she is very punctual.

Dr. Sung has helped me where all other forms of pain management failed. She could not be more…read morecompassionate and thoughtful. She listens and works to bring pain levels down. As busy as she is she will help fit you in for a session even on short notice. She has also successfully treated my young son. I have complete trust in her and her abilities. I wish more medical providers were as conscientious as she is. Additionally, her office is spotless and she makes her patients very comfortable and explains all procedures. I could not give her a greater recommendation. Dan C

Was very non-professional cold and not personalable. Did not even examine me and suggested that I…read morego to see a rheumatologist without even examining my hands I told him that I got confirmation from another ortho doctor that I had severe osteoarthritis he insisted that I go to my primary doctor and get a referral to see a rheumatoid arthritis doctor I then insisted on telling him again that I had no symptoms of rheumatoid arthritis he said he would gladly see me after I went and seen and got confirmation that I did not have rheumatoid arthritis he did not even look at my hands he stood 5 ft away from me did not even examine my hands but insisted that I had rheumatoid arthritis or should get a second opinion when he didn't even give me his opinion but insisted that I go through those channels. It was a complete waste of time It took me two and a half months to get into see him and I was with the doctor for all of 5 minutes I would not recommend anyone to go to him I was not looking for pain medicine I was possibly looking for the avenue of steroid injections so I was not there for pain management of pain meds I was just looking for someone to help me ease my chronic pain in my hands and wrist and got absolutely nowhere It was a complete waste of time of 2 and 1/2 months. Now I am going back to my old ortho doctor and I got in within 5 days so I will stick with the original Ortho doctor that I had that was which I should have stuck with to begin. with.

I drove 2 hours to see him only to be turned away because I was 15 min. late. I had gotten lost and…read morecalled the office as well. Avoid this business like the plague! Judging by the rest of these reviews he's nothing but a hack anyway.

If I could choose zero I would Kim is disgusting!! She refused to allow my disability advocate to…read moreexplain the things she was saying to me which is a clear violation of the ADA ACT . She did not take a look at my medical history and off to see my problems and made her opinion based off her own thinking instead of real medical diagnosis. She refused to offer me an alternative when I asked her for one . All she could do is repeat other things that I couldn't do and if she had taken the time to read through my long and extensive medical history she would have known that instead she took the easy way out and just refused to help me. It needs to be brought to attention that she does not follow for people with disabilities, she does not deserve to have a license in my opinion because if you're going to be in the medical profession you have to take the time to go through each and everybody's chart everybody is different everybody's body is different and the way people go through medications and or things is different and if you were a real good medical professional you would know that which she does not or did not care to take the time enough to go through my chart. If you cannot do what you need to do as a medical professional for those people covered under the disability act especially you shouldn't be in the medical profession.

From the owner: We are a team of experts in different aspects of chronic pain management utilizing treatment…read moreapproaches that can include medication therapy, targeted interventions/injections, physical medicine (PT and chiropractic), behavioral health, and any other treatment approach that may show benefit. We will work to find the best approaches to treat the multitude of reasons that people experience chronic pain.

Dr. James Hitt has apparently taken over this practice, while the best pain management doctors have…read moreleft. This practice is listed for Workers Compensation patients. I have been disabled for 10 years, and live in chronic pain. I had to transfer to a new doctor when my doctor left his practice. In the meantime, my pain medication was not timely renewed, and I went into withdrawal. As this opiate was a part of my pain management protocol, the other medications which are not opiates did not suffice. So, I am in horrible pain. So I call the office, which insisted on doing a drug test before prescribing. Two weeks go by and no call, no show. I contact them via the portal and ask for the medication and the results of the drug test. The Nurse is away, so nobody can help me. So a nurse is withholding my pain medication, without any explanation of why. This is not a practice that communicates effectively nor cares about patients. As the nurse was working under the "oversight" of Dr. Hitt, just like the nurses previously worked under the oversight of Dr. Gosy (who was accused of fraud for having nurses evaluate patients), I never met the doctor, and have no explanation of why I am being left in limbo. Unprofessional and unconscionable. Beware!

I've been left in total withdrawal with no explanation due to the office's failure to refill…read moremedications, 3 times, resulting in emergency hospital visits due to withdrawal from medications that must be weaned. In short, there are no other participating pain management doctors that will prescribe opiates, leaving WC patients without coverage, treated like drug addicts, despite long established, inoperable injuries, as WC denied surgery and left us on drugs, and now wants to deny the drugs. Dr. Gutierrez, at the practice, has no pain management training. Dr. Giglio, likewise, does not prescribe. So, we have a pain management practice that won't prescribe medications. I wonder if I can get a blow up pillow to deal with intractable migraine and chronic muscle spasticity. Hopefully it will have a pretty little picture of an animal on it, so that I can visualize my way out of the constant pain I live with.

I'm actually shocked by these reviews. We've been going here for many many years and have never had…read moreone issue with staff , doctors; wait times etc. Love it here and will continue going despite whatever issues others are clearly having.

As a patient of the headache clinic I have to say Rachel and Michelle are truly the best. Kind,…read morecaring and empathic but if you need anything not done by them you will not receive any help. I had a sleep study ordered in October and I was told someone would call me which they did in March. And that was after I left multiple messages asking to schedule. A new medication prescribed on March 25th that required prior was not done until a month later and that wasn't due to Anthem BCBS or my pharmacy not advising Dent of this but because the nurse forgot. If I hadn't asked the nurse about another medication for my migraines the auth would never have been done. When I called to schedule my MRI the first available was 5 weeks out. Due to my claustrophobia I always have sedation which has been done by the nurses at Dent. When I scheduled the imaging I was told to arrive 1/2 an hour early for the sedation. Imagine my surprise when I get there to be told the sedation was actually sent to my pharmacy something the woman scheduling nor the nurse at dent told me was being done. The receptionist was unable to reschedule it because "dent doesn't train front desk on scheduling just check in and to call back to reschedule". After all of this I called early this morning and left a message for Kristen one of the managers. Instead of calling me back she had Mary Grace do it because as Mary Grace said Kristen was too busy to talk to me. I understand now I am just a paycheck for the staff at dent. With a high deductible plan I get text messages and a phone call prior to any visit about the cost for "care" and to make sure I have money in hand. I know I'm just a number to Dent but I would have hoped that they see patients as actual people and not just as dollar signs

Dr. Geraci is great. Of the few physiatrists I've seen over the years, I feel he is the most…read morecompetent, understanding and flexible in scheduling. He also has a keen eye for reviewing MRIs. A recent injury required me to receive an MRI after PT was not fully able to address and relieve the pain. That MRI report came back unremarkable, even though I had a concerning amount of pain and discomfort. My PCP scheduled an appointment with a different physiatrist who also claimed to have reviewed the film and said there was nothing wrong in the area of concern and that it was absolutely coming from a previous injury elsewhere. I was not content with his findings so I went to Dr. Geraci for a second opinion. What I immediately appreciated is that he performed a physical evaluation first to check for symptoms prior to reviewing the images and report in order to have an unbiased opinion. After the physical exam, he felt there was an issue in the area that initially came back unremarkable and then went to review the images. Within five minutes, he found the protrusions on the MRI images that everyone else missed. As a result, the report was re-reviewed and amended by another radiologist who concurred with Dr. Geraci's findings. Had I not gone to Dr. Geraci for a second opinion,, I'm not certain my injury would have healed and potentially could've gotten worse. Highly recommend.

I've been seeing physiatrists for 25+ years for degenerative spinal issues. In that time, I tried…read moreDr, Geraci twice - about 15+ yrs apart. Condescending is an understatement. I am a medical professional myself, so perhaps more sensitive to this than someone without medical education. Also, this is a long standing problem so don't tell me what/how I feel! He did send me for a special type of PT/pain management but the PT scheduling was erratic (no fault of PT or MD). When I went back to Geraci for reevaluation, he told me I may as well stop as it didn't do any good. I explained that it had been inconsistent & perhaps we should try it a bit longer. He waved me off, and offered no other treatment options. I waved him off and found a new physiatrist.