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In Touch Pharmaceuticals

1.0 (1 review)

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9 years ago

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Gil Drugs

Gil Drugs

3.5(11 reviews)
2.1 mi
•$$

Gil drugs has been my pharmacy for many years and always had a wonderful experience. For awhile I…read morewas having a lot of trouble getting my prescriptions and being ignored in the store, but things have changed drastically for the better. New people are welcoming, friendly, let you know they will be with you shortly if they are busy and I always get my prescriptions quickly. The pharmacist, Austin, and owner, Gib are great people. Austin has gone out of his way to get my prescriptions in a more than timely manner and been very helpful. Give them another try! You won't be sorry.

I try to use local businesses whenever I can, and I've used Gil Drugs for a number of years…read more However, a recent experience has led me to change my pharmacy. I picked up some prescriptions, and that was just fine. While I was there, I asked if I could get a flu shot. I was told I could. The pharmacist was an older woman, and it took her about 20 minutes to complete the paperwork. Once that was done, we went into a back room. The pharmacist had the syringe in her hand, had removed the needle cap, and was coming towards me. She had not used the alcohol swab. I told her to stop and asked about the swab. She said that it was behind her on the counter. And I said, Yes, but you are coming at me with the syringe, and you haven't used the swab yet. OK, so she used the swab. When she gave me the injection, I flinched a little. She pulled the needle out of my arm, had not given me the injection, and it hurt like the dickens. She asked if I wanted to try again; I said no. I asked her to void the paperwork and left. My arm hurt for 3 days. Not using the alcohol swab is a big concern, as I have immunity concerns. If I had developed an infection following the injection, the result could have been serious. I met one of the owners once, several years ago, and wanted to discuss this with him. I wanted to suggest that maybe the pharmacist should not be giving vaccines. I left 2 messages (with live people), 1 voicemail, and 1 message via the contact form on their website over a few weeks. I was never contacted. I'm disappointed because I like this business. But clearly, they can't meet my needs looking ahead. One star for my experience and the lack of follow-up.

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In Touch Pharmaceuticals - pharmacy - Updated June 2026

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