I try to use local businesses whenever I can, and I've used Gil Drugs for a number of years…read more However, a recent experience has led me to change my pharmacy. I picked up some prescriptions, and that was just fine. While I was there, I asked if I could get a flu shot. I was told I could. The pharmacist was an older woman, and it took her about 20 minutes to complete the paperwork. Once that was done, we went into a back room. The pharmacist had the syringe in her hand, had removed the needle cap, and was coming towards me. She had not used the alcohol swab. I told her to stop and asked about the swab. She said that it was behind her on the counter. And I said, Yes, but you are coming at me with the syringe, and you haven't used the swab yet. OK, so she used the swab. When she gave me the injection, I flinched a little. She pulled the needle out of my arm, had not given me the injection, and it hurt like the dickens. She asked if I wanted to try again; I said no. I asked her to void the paperwork and left. My arm hurt for 3 days. Not using the alcohol swab is a big concern, as I have immunity concerns. If I had developed an infection following the injection, the result could have been serious. I met one of the owners once, several years ago, and wanted to discuss this with him. I wanted to suggest that maybe the pharmacist should not be giving vaccines. I left 2 messages (with live people), 1 voicemail, and 1 message via the contact form on their website over a few weeks. I was never contacted. I'm disappointed because I like this business. But clearly, they can't meet my needs looking ahead. One star for my experience and the lack of follow-up.

Gil drugs has been my pharmacy for many years and always had a wonderful experience. For awhile I…read morewas having a lot of trouble getting my prescriptions and being ignored in the store, but things have changed drastically for the better. New people are welcoming, friendly, let you know they will be with you shortly if they are busy and I always get my prescriptions quickly. The pharmacist, Austin, and owner, Gib are great people. Austin has gone out of his way to get my prescriptions in a more than timely manner and been very helpful. Give them another try! You won't be sorry.

The pharmacy staff is not good. Crabby and rude. There is a female pharmacist there that is the…read moreworst.

Terrible pharmacy hospitality and management. Wrote to corporate due to the serious issues dealing…read morewith this store. Recommend going to the one on Morthland instead.

I had a great experience today when I used the pharmacy drive-through to pick up my prescription!…read moreThe lady helping me was very friendly, sweet, and understanding. She was so excited to see my dog in the car with me that she went to find a box of milk bone biscuits and placed the biscuit on top of my prescription. Thank you so much!! My dog loved the biscuit.

Called the pharmacy trying to help one of my patients - had to deal with one of the rudest staff…read moremembers over the phone. Very short with me and overall a jerk. You shouldn't work with the public with your attitude. Get a new job.

Wow. Was just in there attempting to ask the pharmacist a few simple questions and she SLAMMED me…read morewith attitude! I didn't ask, but she complained about how overwhelmed she was and how short staffed they were and muttered under her breath as well. I have just had skin cancer surgery, I need my Dr prescribed antibiotics and had a taxi waiting for me in the parking lot, as I have no car. I very calmly asked if she thought it might be 10 minutes or longer, because I couldn't afford to leave the meter running in the taxi. She snapped back with extreme attitude and said the prescription would be ready in the next three hours; can't you see that I have several other orders waiting here that I'm working on? I will definitely be switching my preferred pharmacy from that location immediately.

Walgreens claims a customer cannot pay cash for prescriptions? They say it's against the law? That…read moreis the biggest lie a pharmacy can provide a customer. Stop buying your meds at walgreens.

This is a nice and convenient pharmacy, and one of the pharmacist is named Tom and he is a nice…read moresmart talkative person. I tend him if you were opened on the weekends and stocked up on quantities of all medicines, then I wouldn't mind using this pharmacy. so if your medication is 30 or less pills , or if you already have the script he can order more ahead of time then it would be convenient to see your dr and stop right in the same building to see my favorite pharmacist Tom!!

Unbelievable price gouging, the yellow discounted prices on produce and meats expiring that very…read moreday are tragically not even twenty percent off. This economy is tanking right from Walmart aisles, forget poverty. Middle class is dying when basic food essentials easily affordable just ten years ago are now something we have to balance between other items we purchase. Walmart manages to be trashier than Kroger who at least can discount its items over fifty percent off.

I ordered $152 worth of groceries and the order was delivered to WRONG address and I did all that…read morewas expected by their rules. After 5 phone calls, 800 number, and manager, and a month later, I gave up, after being denied by corporate, and manager many times. I am retired and $152 worth of groceries is a huge amount of groceries. I could not go looking for these groceries as they stated for me to do because I walk with a rollator

Every time I go to Fagen to grab a bottle of Prosecco, Kahlua, or Skyy I'm always greeted by the…read moresame friendly cashier. She is the main reason I continue to buy my booze from Fagen. Whether our conversation is about my purchase, the weather, Gary politics, the Bulls, or my hair and accessories, it's always enjoyable. She also loves suggestions for new products and follows through each time. Even though Fagen doesn't always have what I need and isn't the most well-kept drugstore around, I'm still a faithful customer. Next time I stop in, I'll be sure to find out the cashier's name. She's a gem. UPDATE: the name of the friendliest cashier ever...*drum roll*... Jan Joy. If you've ever crossed the threshold of the Miller Fagen, you know exactly who I'm talking about. I think she coined the phrase, "Never met a stranger."

The staff is great. I owned up to an honest mistake and paid for it bcos I'm honest and it was a…read morecash register mistake. I paid my $48.00 and felt better. Manager, Sally, never got my three messages. That is going to be rectified. The pharmacy as a whole has many amenities. Go there once and you'll go back. I'm sure!

Manager for the drivers who constantly makes it hard for people to take their vacation time…read more Claiming that there needs to be 30 days notice. Considering there is no sick leave for the drivers if something comes up, how is someone supposed to determine that 30 days in advance. This man picks fights with people and when they stick up for themselves he retaliates against them. Many of these workers don't speak up because they are afraid of being fired for doing so. A few have been told in the past to quit complaining when they did bring up an issue. This man is constantly brown nosing management and then since he's the only one they listen to these workers don't have a chance of being believed. This is literally one of the worst working environments I have heard of in all my years. I personally have worked some really cruddy jobs, but this one takes the cake. This is one of the reasons they have huge turn over, because no one can stand the BS for long.

I couldn't agree more with all the negative feedback on Yelp posted for the Valparaiso CVS pharmacy…read moreon Calumet Avenue. I made sure to add a 1-star review of my own. The pharmacist whose name is Jamie, was so rude and has zero empathy for customers who are in pain post-surgical. They never reached out to the provider like they said they would so I had the provider call them which essentially means I did their job for them and then waited two hours only for Jamie to scream at me saying they "needed to take their lunch break and it would be another hour" before she could get around to filling the prescriptions that were much needed. It was obvious she really truly didn't care. It's obvious from all the Yelp reviews that this location operates poorly and could use a refresher in customer care. Good thing Walgreens is across the street and provides much better service.

I love this place over all the businesses in this area. All the employees go above and beyond for…read morethe customers. They all know how to work a coupon.

I come here and switched from Walgreen. I love it. The pharmacy is awesome and they definitely…read morearen't snooty at all! I don't dread dropping off prescriptions anymore. If you need them to be quick if you're in a hurry, they do the best to accommodate that. Also, cashiers have used a courtesy CVS card for me and my family many Times so we can save money: )

Highly unprofessional experience this evening. Went in to pick up and online order and literally…read morethe only thing the cashier (I didn't get his name) said to me was "What's your name, I guess". He then handed me my items and didn't say another word.