I try to use local businesses whenever I can, and I've used Gil Drugs for a number of years…read more However, a recent experience has led me to change my pharmacy. I picked up some prescriptions, and that was just fine. While I was there, I asked if I could get a flu shot. I was told I could. The pharmacist was an older woman, and it took her about 20 minutes to complete the paperwork. Once that was done, we went into a back room. The pharmacist had the syringe in her hand, had removed the needle cap, and was coming towards me. She had not used the alcohol swab. I told her to stop and asked about the swab. She said that it was behind her on the counter. And I said, Yes, but you are coming at me with the syringe, and you haven't used the swab yet. OK, so she used the swab. When she gave me the injection, I flinched a little. She pulled the needle out of my arm, had not given me the injection, and it hurt like the dickens. She asked if I wanted to try again; I said no. I asked her to void the paperwork and left. My arm hurt for 3 days. Not using the alcohol swab is a big concern, as I have immunity concerns. If I had developed an infection following the injection, the result could have been serious. I met one of the owners once, several years ago, and wanted to discuss this with him. I wanted to suggest that maybe the pharmacist should not be giving vaccines. I left 2 messages (with live people), 1 voicemail, and 1 message via the contact form on their website over a few weeks. I was never contacted. I'm disappointed because I like this business. But clearly, they can't meet my needs looking ahead. One star for my experience and the lack of follow-up.

Gil drugs has been my pharmacy for many years and always had a wonderful experience. For awhile I…read morewas having a lot of trouble getting my prescriptions and being ignored in the store, but things have changed drastically for the better. New people are welcoming, friendly, let you know they will be with you shortly if they are busy and I always get my prescriptions quickly. The pharmacist, Austin, and owner, Gib are great people. Austin has gone out of his way to get my prescriptions in a more than timely manner and been very helpful. Give them another try! You won't be sorry.

The pharmacy staff is not good. Crabby and rude. There is a female pharmacist there that is the…read moreworst.

Terrible pharmacy hospitality and management. Wrote to corporate due to the serious issues dealing…read morewith this store. Recommend going to the one on Morthland instead.

I had a great experience today when I used the pharmacy drive-through to pick up my prescription!…read moreThe lady helping me was very friendly, sweet, and understanding. She was so excited to see my dog in the car with me that she went to find a box of milk bone biscuits and placed the biscuit on top of my prescription. Thank you so much!! My dog loved the biscuit.

Called the pharmacy trying to help one of my patients - had to deal with one of the rudest staff…read moremembers over the phone. Very short with me and overall a jerk. You shouldn't work with the public with your attitude. Get a new job.

I tried to renew my prescription using their telephone AI. Everytime I tried, it came up with and…read more"unexpected error" and had to transfer me to a live person. If they can't get their phone system to work properly why do they waste our time. Just have a live person answer the phone from now on.

Wow. Was just in there attempting to ask the pharmacist a few simple questions and she SLAMMED me…read morewith attitude! I didn't ask, but she complained about how overwhelmed she was and how short staffed they were and muttered under her breath as well. I have just had skin cancer surgery, I need my Dr prescribed antibiotics and had a taxi waiting for me in the parking lot, as I have no car. I very calmly asked if she thought it might be 10 minutes or longer, because I couldn't afford to leave the meter running in the taxi. She snapped back with extreme attitude and said the prescription would be ready in the next three hours; can't you see that I have several other orders waiting here that I'm working on? I will definitely be switching my preferred pharmacy from that location immediately.

This is a nice and convenient pharmacy, and one of the pharmacist is named Tom and he is a nice…read moresmart talkative person. I tend him if you were opened on the weekends and stocked up on quantities of all medicines, then I wouldn't mind using this pharmacy. so if your medication is 30 or less pills , or if you already have the script he can order more ahead of time then it would be convenient to see your dr and stop right in the same building to see my favorite pharmacist Tom!!

This Walmart has a reputation of being much better than the one in Merrillville and I'm pleased to…read moreinform you this rumor is true. The parking is plentiful, the store is clean, well organized and sufficiently staffed based on my visit last week (less than 40 minutes). Used self checkout with little issues except I could not scan an item but there promptly was someone there to help me. I enjoyed our experience and will definitely be returning to this location because my Target experiences have left much to be desired since moving to Indiana. I never thought I would say this, but Walmart, I think you may have Catherine P. back as a customer because of this location and the location in Huntley, Illinois. Other than those two locations, I haven't found any others which can hold a candle to these particular two spots and thats ok because I found this one!

Seven out of nine of my recent orders were either delayed by weeks in shipping, completely…read morecancelled after receiving notice they would be delivered to my door and sorry for the inconvenience, Walmart substituted inferior products that were supposedly the same as the name brand, except they were far from it. The staff is busy shopping for online shoppers, and seem put out if you ask them a simple question about the store. Oh, and many of the prices have increase up to 1/4 in the last year, because "blah, blah, blah" Walmart plus was horrible. Ordering online from walmart is horrible. The staff is horrible. The store is begging to be cleaned. The list of why not to shop there goes on and on. Please avoid this nightmare, even if you have to pay an extra dime or two on products. WALMART HAS BECOME A SHOPPER'S HELL ON EARTH.

Every time I go to Fagen to grab a bottle of Prosecco, Kahlua, or Skyy I'm always greeted by the…read moresame friendly cashier. She is the main reason I continue to buy my booze from Fagen. Whether our conversation is about my purchase, the weather, Gary politics, the Bulls, or my hair and accessories, it's always enjoyable. She also loves suggestions for new products and follows through each time. Even though Fagen doesn't always have what I need and isn't the most well-kept drugstore around, I'm still a faithful customer. Next time I stop in, I'll be sure to find out the cashier's name. She's a gem. UPDATE: the name of the friendliest cashier ever...*drum roll*... Jan Joy. If you've ever crossed the threshold of the Miller Fagen, you know exactly who I'm talking about. I think she coined the phrase, "Never met a stranger."

The staff is great. I owned up to an honest mistake and paid for it bcos I'm honest and it was a…read morecash register mistake. I paid my $48.00 and felt better. Manager, Sally, never got my three messages. That is going to be rectified. The pharmacy as a whole has many amenities. Go there once and you'll go back. I'm sure!

Manager for the drivers who constantly makes it hard for people to take their vacation time…read more Claiming that there needs to be 30 days notice. Considering there is no sick leave for the drivers if something comes up, how is someone supposed to determine that 30 days in advance. This man picks fights with people and when they stick up for themselves he retaliates against them. Many of these workers don't speak up because they are afraid of being fired for doing so. A few have been told in the past to quit complaining when they did bring up an issue. This man is constantly brown nosing management and then since he's the only one they listen to these workers don't have a chance of being believed. This is literally one of the worst working environments I have heard of in all my years. I personally have worked some really cruddy jobs, but this one takes the cake. This is one of the reasons they have huge turn over, because no one can stand the BS for long.

Do NOT waste your time or money at the CVS on Calumet Avenue…read more I went in to return a defective charger that wouldn't hold a charge. I asked the manager, Justin, to look up the receipt using my ExtraCare account--which is standard store policy. Instead of looking it up, Justin threw a complete power trip. He made up excuses about his schedule, lied about reviewing hours of store security footage in under five minutes, and blatantly accused me of stealing the item off the shelf. While standing right in the store, I called CVS Corporate Customer Care. The corporate agent found my receipt on my ExtraCare account in seconds and verified the purchase. Even with Corporate confirming I bought it there, Justin STILL refused to process the return. To make matters worse, cashier Sandy chimed in and called me "crazy" in front of other shoppers. Her comment immediately emboldened another customer to start screaming at me and hurling personal insults about my body over and over again while staff stood by and let it happen, but accused me of upsetting their customers?!?! I hadn't said a word to her (and trust me. This was an insane woman who told me she was eight years old, had dyed red hair where you could see her scalp, a red shirt, red short, red socks, red shoes, and the top off her outfit, red gloves. those cheap ones from the dollar store. Justin ended up calling the police, but when the officer arrived and heard what actually happened, he took my statement, documented everything, and told me flat out that I shouldn't have to take that kind of treatment from anyone.) Crazy was her middle name - but she quickly shut her mouth when she came outside, and saw the police officer talking to me about how awful people are. Corporate confirmed my receipt was valid, but the sheer incompetence, false theft accusations from Justin, and Sandy inciting customer harassment make this store an absolute disgrace. Save yourself the headache and go anywhere else.

I couldn't agree more with all the negative feedback on Yelp posted for the Valparaiso CVS pharmacy…read moreon Calumet Avenue. I made sure to add a 1-star review of my own. The pharmacist whose name is Jamie, was so rude and has zero empathy for customers who are in pain post-surgical. They never reached out to the provider like they said they would so I had the provider call them which essentially means I did their job for them and then waited two hours only for Jamie to scream at me saying they "needed to take their lunch break and it would be another hour" before she could get around to filling the prescriptions that were much needed. It was obvious she really truly didn't care. It's obvious from all the Yelp reviews that this location operates poorly and could use a refresher in customer care. Good thing Walgreens is across the street and provides much better service.

Highly unprofessional experience this evening. Went in to pick up and online order and literally…read morethe only thing the cashier (I didn't get his name) said to me was "What's your name, I guess". He then handed me my items and didn't say another word.

Absolutely appalling service. I was midway through a transaction after being rang up for picking up…read morea prescription, and my card was declined, and after taking not even 30 seconds to fix the situation for my card, some other lady cut off the gentleman that was ringing me up and shut the gate in my face before I was finished checking out. I told her multiple times while she was cutting off our transaction midway through, that my card was ready, and she just walked away. I literally don't know what to do I need my prescription and can't get it later.