Continually impressed with the responsiveness and professionalism of Westre's. You can tell they…read morereally care about their customers and go out of their way to accommodate - especially for people new to the cabin/boat life :) Thank you Kacey and Carl for being so helpful! You definitely have a customer for life!

Westre's Marine service department is outstanding. The mechanics are thorough, the service staff is…read morefriendly, and together they really try to accommodate their customers. Highly recommended.

BE CAREFUL! Miller Marine has no problem pulling a bait and switch on trade-ins. Here are the…read moredetails: We had a recent experience with Miller Marine that left us very concerned about their standard business practices. The specific issue is detailed below: In January, 2021, in exchange for an agreement to purchase a new Starcraft boat Miller Marine offered a trade in credit of approximately $4,000-$5,000 for a used boat. Miller Marine's trade-in offer was consistent with the trade in value of $4,500 that another boat dealership had offered. · After the full purchase price had been paid in January, 2021 and 6 weeks after cashing the check of the new boat purchase, Miller Marine stated that it would offer $0 for the Crestliner boat (after follow up phone calls following drop off of the boat). Miller Marine offered to bring the boat to a nearby boat auction business, with which it disclosed it had an "ongoing business relationship." Miller Marine explained that our family would be responsible for auction fees and would only receive the amount of money obtained at auction. · Within one week, we were able to sell the Crestliner boat to a different dealership for $4,500. Our family contacted Miller Marine on the phone believing there must have been an honest mistake that allowed this situation to occur. First, we didn't understand how the offer could possibly be $0. Second, our expectation was that it should be their standard practice to disclose their "ongoing business relationship" with the auction company and the conditions for which they would not make an offer on the trade in boat as they said they would. The phone conversations led us to believe that this was not an honest mistake. Miller Marine did not disagree with the facts outlined and believed they did everything according to their company policies and those policies should not be changed to avoid this situation for future customers. We then sent a written statement with the same information to see if maybe there was just a miscommunication. We heard nothing back. We are writing this review to at least make anyone aware that if you are buying from Miller Marine, you should not sign any paperwork for a new boat if you are trading in a boat until the trade in is completely done. We also want others to be aware Miller Marine has an arrangement with an auction company in the event they do not honor their agreements to accept a trade in since Miller Marine apparently believes they do not need to disclose this to their customers. If you'd prefer to not have to go to all this hassle, we'd strongly recommend Boomerang Marine & Sports in Alexandria. They are honest and very helpful and you won't need to worry about special disclosures. When Boomerang Marine says they will do something, they will do it and will take care of you even after your purchase.

From the owner: At Miller Marine in St. Cloud, MN, we're proud to say we're the world's largest Bennington pontoon…read moredealer which allows us to pass deals along to our customers. Our indoor marine showroom is one of the largest in the country. We're proud to stock a wide variety of new and used pontoons, fishing boats, and tritoons. Our Yamaha Master Certified Technicians are ready to meet all your servicing needs. Proudly serving Minnesota since 1932. Visit us in St. Cloud today.

Repowered my '99 deck boat with a new Yamaha and couldn't be happier. Don and the staff were great…read moreto work with. I definitely would recommend them.

I have been doing business with Stub's Marine for approximately 10 years (bought and traded in…read moreboats and had them perform all service related items) and have found that each time I go into the store they make me feel so welcome and I never feel rushed. I especially have enjoyed my relationship with Rocky---we spend time discussing more than just boats---we update each other on our families, etc. I always come in with a list of questions and Rocky, Don and Andy always answer them and help me through whatever I need help with-----Simply a great Company full of great people that I will be doing business with for years to come! Mark D.

I have been bringing my boats here for 18+ years now and have never been upset with my service…read more Travis is the best I've ever worked with and he greets me by name everytime.

I have worked with J & J since 2012 and always had excellent service at a reasonable price. Travis…read more& Nate always greet me by name when I walk in the door even though I only come in a couple times a year to store my boat or for a mid-season repair. They have serviced my 1978 Larson IO and now my 2007 Sea Ray IO both with Mercruiser engines. Mostly winterizing but they have also replaced the bellows on the Sea Ray and fixed the speedometer. This fall I even brought them my 52" Hustler zero-turn mower for an overhaul.

Please be careful in dealing with this business. They do not stand behind their products. We bought…read morebrand new tri toon and trailer. Nothing but problems with them. Please feel free to email tmgoodson@msn.com as I have saved all of the pictures and emails with them.

I bought a $68,000 boat from Family Marine and it hasn't worked right since it's maiden voyage…read more When I called the owner Tom to request his help he told me that used equipment is "buyer beware." It's under warranty but I have literally had it at a boat repair place more often then I've had it on the water. Fortunately I've been able to get some help from the boat manufacture. Tom ran from this problem and did whatever he could to not help me. I live 7 hours from the dealership and found the boat online. When they delivered the boat conveniently they were unable to water test it with me ( dumb of me to not insist that we water tested it but I trusted them). I'm certain that was because Tom knew about the issue that the boat was having and he wanted to sell me a lemon. I had the boat loaded with people for our first trip on our new boat and it didn't start. I've had to swim in a 2012 boat 5 times in the 2 months that I've owned it! Tom lacks integrity and I would strongly recommend that you don't buy a boat from Family Marine.

GO ELSEWHERE!!…read more Brought my boat in to get fixed on Thursday, May 28th over the lunch hour. Spoke to Jon in service and he said he would look at it and probably that Tuesday. I told him I wanted the boat whether it was fixed or not for the following Saturday for a fishing tourney. The boat still worked fine but just had to use the trim manually. He actually called me Saturday which was earlier than expected and told me it was a switch issue for my trim and he said parts would be arriving in 2 days. Well 2 days turned into 2-1/2 weeks. After parts arrived he called and listed a few other "issues" and said the trim motor was starting to go out and he recommend I get that replaced. I told him I wanted the boat back for the 4th of July. He told me 2 days for parts to arrive. Well those 2 days turned into weeks once again. Received a call on July 15th my boat was FINALLY ready! What should've bee 2-4 days turned into 2 months!! Find a different place to have your toys serviced!! Jon blamed it on the supplier, but don't consistently tell me 2 days if your supplier is supposedly behind and you can't get parts!! Never even received a discount, sorry, or anything from this place!! I could buy brand new parts on Amazon or even eBay and get them delivered well before 2 weeks!!

Here is a copy of what I sent directly to Boomerang: (I wish…read moreI only looked into them before my purchase) I'm writing because I believe you should know why you've lost a customer. I purchased a brand-new UForce 600 from your dealership, and within two weeks I was already bringing it back for service. The battery was defective and needed to be replaced under warranty. The coolant was low, which I was told was part of the break-in period. The gear shifter was extremely difficult to operate, and I explained to Brett that this was especially concerning because my daughter, who is battling Diffuse Midline Glioma, rides this machine. Instead of addressing the concern, I was told to rock the machine back and forth. I also had an aftermarket Bluetooth speaker removed from the machine. When I picked it up, the speaker had simply been thrown into a garbage bag and left inside the UForce. It may seem minor, but it reflected the level of care I experienced throughout the entire visit. I also asked Brett to identify a part that had fallen off while driving. He told me it would be about $80 in labor to install the replacement. I declined and said, "Just order the part. I'll install it myself." What he failed to tell me was that I would be charged just to identify and order the part. When I paid, I signed an itemized repair order. Afterward, I was handed a completely different receipt that only showed the total amount paid with no breakdown of the charges. Only after questioning the bill did I learn I had been charged 0.2 hours of labor to look up the part and a $39 miscellaneous fee that no one could explain. Those charges were never disclosed beforehand. None of this is about the money. It's about honesty, transparency, and treating customers with respect. Hidden charges, unexplained fees, poor communication, and careless handling of a customer's property are not the level of service anyone should expect--especially after purchasing a brand-new machine. I'm not writing to ask for anything. I simply want you to know that this experience ensured I will never do business with Boomerang again. I will purchase my future machines and service elsewhere, and I will share my experience honestly whenever someone asks where they should buy theirs.

called about boat winterization and Mike was amazing at accommodating me and getting it done. Had…read morebeen going to a different place that disappointed me multiple times so it was time for a change!

Have really been impressed with the service and quality work I've had done here lately. Definitely…read morerecommend.