Awful service. Tech showed up and left before we could even answer the door. Then when he came back, he said he couldn't blow out our sprinklers because he couldn't find the drain that he spent all of maybe three minutes looking for. Don't leave flyers on doors in areas where you can't even complete the simplest of services. Companies we have used in the past never had an issue. Awful. read more

They promote lawn "care" without actually caring nor respecting your lawn. Man was too lazy to follow the porch steps to get to the sidewalk. read more

Incas Lawn Services - Lawn Services Near Me

They did not show up for a scheduled appointment. I had to call and remind them that they were supposed to show up. We had to reschedule. I needed them just to fix sprinkler two heads and in the process, they said that my sprinkler system was broken and that I would need to spend $600 to fix the valves and replace the control box. Before they arrived I looked in the sprinkler box, nothing was leaking, nothing was loose, and everything was fine but the technician said that all of it needed to be replaced. I had another company come out and he saw that the wires were removed (which was not the case before Inca came). He spent 10 minutes putting that back together & cleaning out one of the valve heads, and he magically fixed my system. It cost me $75.00 for fixing the system and he even replaced three sprinkler heads. I don't believe in dealing with companies who are not organized, but I absolutely won't deal with companies that are dishonest. I will never use Inca again due to their dishonesty. read more

Inca's sets an appointment but then does not show up. I called back to see what happened, but they said their tech stopped by and that I was outside but then went inside. He knocked and we didnt answer. Makes no sense. He didn't try to call either? I'd skip the hassle and go with another company. read more

This was our second season with Incas and we are highly disappointed. After several missed appointments one due to rain, the other because of billng confusion,and another reschedule because for whatever reason they couldnt come on a Monday. Each time we had to call and find out why they didnt show. Subsequently based on the missed dates our grass was overgrown, I asked for weed removal as well due to the condition which was supposed to be scheduled in our most recent cut. They charged us $75 To cut the grass, and basically held us over a barrel by stating he wouldn't cut the grass unless we paid $75 due to the length of the grass. He said it was because he would have to go over it three times?!? It's 48 hours before a holiday and the chances of being able to get someone else in to do it would have been slim. To add insult to injury they did not get the weeds as requested in advance either?!? We shouldn't be overcharged because your team had to reschedule, if the grass had been cut when it was supposed to it would not have been like cutting a swamp. If there would have been an advance discussion about a potential rate increase due to length that would have been different,we were informed in advance about the weed pull for $60 which we agreed to,(technically that was a high rate also based on the amount of weeds we have, but I said okay) however to charge us 3 times for just a cut with no warning other than pay or else tactic is poor business practice, especially for a repeat customer. It's a holiday weekend and our plans are to enjoy the backyard, unfortunately some of that time will be doing yard work, which was not part of the plan. We have canceled our service and I hope the next team does a better job of communicating with us. ....I'm glad they didnt do the weeds which would have been $135 for a cut and a pull of weeds, NO THANK YOU. read more

Incas Lawn Services - $60 to pull weeds from the rocks.. and charged $75 to cut this area, Robbery!! - Lawn Services Near Me

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We have used Inca's Lawn Service a couple of times and loves them. Very professional. Victor is an amazing craftsman and does excellent work! We will use them again in the future. read more

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Do not use. They left a flyer on my door. I made an appointment. They confirmed the appointment the day before. They never showed up. I called the office and spoke with the lady that answered the phone. She was of no help, was rude, and couldn't find out where her people were. Calling their technicians on the cell phone must have been way out of the question. Avoid this company. read more

Terrible terrible company. One of their representatives trampled all over my newly laid lawn (literally put down yesterday) leaving foot divots through the whole front yard. He was too lazy to use the sidewalk like an adult. When I notified the company they said it was not their problem. WOW who states this and then expects to have a flourishing business? They are tainting their own name. my advice STAY AWAY just about any other company has to be better than this. read more

Incas Lawn Services - Lawn Services Near Me

had an appointment on Saturday 10/21 with a no show and no phone call. thanks for the great service

They did what they said they would when they said they would. Definitely will be using them again in the spring.

No Call. NO SHOW Lied to me on the phone that they would be here ???? On Morning to give me an estimate on lawn work read more

We booked an appointment for yard clean up and turning on the sprinklers for between 1-3pm. They didn't show up. I had to call the office to check where they are. Diana said the guys are running behind. I didn't mind I just wanted them to get the job done. They arrived 30mins late. Guy started mowing. I talked to the lead guy telling him what we wanted to do- yard clean up and turn on the sprinklers. He said they are running behind their job and the second guy had to leave by 4pm. after 10 minutes they left. Didn't clean the yard and didn't turn on the sprinklers. I called the office the next day to let them know they showed up but didn't do any of the service that we booked. Diana said the guys might have mixed up the paperwork. I was there and explained what they had to do. And I thought part of the yard clean up was mowing the lawn. Told her they mowed but that's not what we wanted - they still charged us for that because I didn't stop them. The guy was in a hurry to finish a mediocre job anyway. And she gave me some other dates. I'm not going to use them, this is a very bad first service- no client resolution to keep our business. We'll try other company instead. read more