It's always a great time at Bill's - you can get a brand new instrument for cheaper than factory…read moreprice! But the money isn't the only great part.. whether you're a first time or a long-time customer, Bill knows his customers by name and goes out of his way to make sure your shopping experience goes as well as possible.

I have nothing but good things to say about Bill He is…read morehonest and more than fair He knows his stuff,if anyone plays guitar This is the place to go The key word with Bill is Trust You can trust him

Set up my new Gibson Hummingbird.. excellent action adjustment.. really knows his trade.read more

JC has repaired and serviced my amps and guitars for decades. He does so with great dedication and…read moreattention to detail that is second to none. Most recently he installed a new brass nut on my Cort Aero-11 guitar, a real challenge due to a number of intersecting odd angles and surfaces. Words alone cannot describe just how perfect a job he did, so take a good look at the photo. Craftspeople like him are rare indeed.

I've been taking lessons here for years! My instructor Jordan is great and understanding of my time…read moreconstraints. the owner Aaron is also great and so kind. I'd crank the review up to 11 if possible!

Beverly Music Academy is wonderful! It's easy to access and conveniently located next to a large…read moreparking lot. The cozy studio is clean with a well-stocked, child-friendly waiting room, convenient restroom, etc. Most of all, our son's teacher, Mary Barba is amazing. She couldn't be better in any way. She's positive, encouraging, understanding, a very capable musician, and has done an amazing job of keeping our son's attention. I wish that every music student could have a teacher as good as her.

I brought a Gibson J45 acoustic here for some work. They did a great job for a very fair price…read more If you need a new instrument, lessons, or guitar repairs - I'd highly recommend NH Guitars. These are very cool people.

I brought a guitar, amplifier carrying case and wires to sell. I bought this whole set up for my…read morechild that showed some interest. Needless to say, it stayed on her wall for almost two years completely untouched. I finally wanted to get rid of it. Brought it to NH Guitars, they tested it all, looked up what the going price is and offered me 65% of what it's worth. It was fair for both of us! Very friendly and knowledgeable and very fair people to do any buying or selling.

Excellent service from the staff, guitar was better than expected, and deal was great. Thank you…read morefor the amazing guitar.

We bought a "starter kit"(electric guitar, amp, and everything to get started) several weeks ago…read morefor my 8 yo grandson. He started his visit with a free introductory music lesson, that he took to quite well( helped also by the patient guidance of the guitar teacher, Jaxson.). One of the managers, Sam, walked us through the purchase, recommending their own in house extended warranty which we signed up for. Fast forward two weeks later, my grandson has an accident with the jack to the amp, the amp tips, and the jack from the cord snaps off in the plug on the amp. I called to see how to go about getting this fixed( we live a bit of a distance away, and I was hoping to resolve this without having to come back. I came in with the amp. I was immediately taken care of by Bob, another store manager. He set about seeing if it could be readily fixed. Once he determined that it would need a bit more time. he substituted a new exact amp so I could be on my way..this whole experience was a great customer service experience. On both my last trip here and this one today, I can't say enough how friendly and knowledgeable everyone is. Bob even gave me a new jack cord to replace the broken one..

Larry Ouellette has 60 years experience moving pianos with his family business! Talk about…read moreimpressive. I had him move a piano for me and was very happy with his work. I would highly recommend this business for your piano moving needs!

Exceptional service!…read more I was looking for a trusted, local luthier who would be both easy to work with and deliver honest, quality work at a reasonable price. I wrote off someplace like GC, knowing this wasn't their core business and unwilling to risk the higher probability of landing with a relatively unskilled tech who may only know the very basics of setup. Frankly, I didn't know if my guitar would need more than that but I wasn't going to find out the hard way, wasting my time and money or getting back a guitar that either wasn't fixed or wasn't fixed properly. I came across Kevin Chubbuck Guitars by phoning another local luthier, one who services/repairs acoustics and principally produces high-end handmade custom built acoustic guitars. He highly recommended Kevin, as a former employee who did fine work and one who had since moved on to further hone his craft before setting up his own shop and line of custom-built guitars. After a couple of email exchanges and a phone call to Kevin, I was convinced he was who I was looking for. After a quick review of my guitar, I was given a thorough walk through of the steps he was going to take to fully diagnose and correct the reported issue and explained the possible causes for it. Kevin even demonstrated how he was going to do the work with some of the tools he was going to use and why. Very reassuring and, for me, a worthwhile education. I really appreciated that level of detail. This wasn't just a drop-off, sign here, and see you in a week deal. It was engaging and very customer focused. I left Kevin's shop with complete confidence in his abilities and knowledge that I had found someone who was easy to work with and solely interested in doing only high quality work on anything he puts his hands to, be it an expertly crafted handmade guitar or a lowly setup on a Les Paul Studio. The work was done quickly and the type of corrective action that needed to be done was confirmation for me that I came to the right place. The price? Exceptional and no more than a routine setup would have been, despite the labor required to fix the underlying problems that would have prevented a proper setup. I found the entire experience a pleasure, I got to know Kevin a bit on a personal level, and he made me feel like I was his best customer despite being a new customer with a relatively simple and inexpensive scope of work. I would highly recommend Kevin to anyone looking for a genuinely nice, honest, knowledgeable, highly skilled and easy to work with luthier. Check out his site, his work, and be confident that he can take good care of your gear, regardless of the complexity of the work required.

This is my new go to Luthier. Excellent service. Fast turn around. Not only did he adjust my…read moreguitar but explained what he was doing and why. Extremely knowledgeable and dedicated. I can not say enough great things about my experience here!