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    Independence Renewable Energy

    3.3 (7 reviews)
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    Services - Independence Renewable Energy

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    Rethink Electric - Commercial solar installation

    Rethink Electric

    (17 reviews)

    so started as a scam on facebook ad, free attic fan. Looked at their website and they did not even…read morelist that as something they did. So on my first interview, asked me about solar, which we have, home automation system, we have, 3 whole house fans, we have, led lights, nest thermostat. So turns out we had noting to buy from them, so they blew me off for the free attic fan they said they would provide Stay way far away from this company

    Hello thank you for responding, I appreciate a business owner that speaks to his customers. +a…read morestar for that. I wish we spoke last year during the battle to get this job completed from A to Z. I will have to say that one of the statements you've made is untrue and I have a email to prove it. On 06/19/21 I wrote to Chris and sent her the estimate with the damage. Her response was that she would have to get back to me after speaking to the big boss. Then after we were told that no payment will be made for the repairs and we were not offered the option for your men to come out and fix it, nor did we want them too after seeing the careless job they did. I will admit our roof was a challenge and I fully blame Nate at Phoenix for pushing this project forward. However, these mistakes mentioned below and the year long battle to get the job completed should have earned me a salary with the way I had to continuously contact everyone and get everyone on board. No one took ownership of this project, that was the mistake from day one.

    Certasun

    Certasun

    (21 reviews)

    After posting my review last week, I was contacted by an executive concerning my experience. He…read moreinformed me that ComEd had changed the rules for the rebate from the time I was quoted and when the installation had completed. Initially, my rebate was approved for payment before ComEd went back and rejected it. Certasun had been trying to get ComEd to reverse their decision with no success. The main issue was the total lack of communication from Certasun, which the exec assures me will be changed. In order to make me whole, Certasun has sent me a check to cover the rebate.

    Update on 4/27/26 Only by writing my honest review did I get…read morethe attention of the executives at this company and my phone call returned today. They decided to refund my $1800 for removal and not pursue working with me since their service could not "meet my satisfaction." Expecting a response within a week is reasonable for any active business this size. If you read the review of others here you will conclude that I am not the only customer who has experienced lagged and/poor communication. I suggest you improve your support workflow in order to thrive in this industry. In the few hours that have gone by, I was able to get a quote and schedule service with another local company. Original Review Do not rely on this company for good customer service from the operations end, good communication or follow-up. They require you to pay an invoice before any work is done. However, when it comes time to schedule the service no matter how many messages you leave or emails you send, don't expect to hear back from them. Research and find another company (if you need work done expeditiously)!

    Independence Renewable Energy - solarinstallation - Updated August 2026

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