They are friendly, courteous, timely, professional, and did quality work. I will use them again!read more

You know a service is honest if they're willing to say that they can't help you. I came in with a…read morerinky-dink Christmas gift laptop asking how to speed it up, and was told not to waste my money on his services! He told me what to look for, gave me recommendations, notified me of a sale in my area, and refused to get paid for it. Steve has your best interests at heart, and I look forward to paying him when I have a real computer problem.

Let me tell you, you must SEE Matt for ALL your PC needs!!! Matt is freaking Amazing!!!! Yes, the…read morePC's little pricey , but, it comes with Matt, it's all worth it!!! When you go, tell him that the shaved guy , who brought , his daughter laptop and took care of it in less than 10 min, sent yall!!

I had a horrible experience here and will not be returning…read more Halfway during July, my computer started to make a loud beeping sound whenever i turned it on. I brought it into the orem PC Laptops location immediately to get it fixed. (For some context, I use my computer for a lot of things. I use it for work, for my hobbies, and to stay in contact with a lot of people. Not having my computer makes my life incredibly difficult.) When I arrived, I spoke with helpful technician who told me that the diagnosis would likely take a few days because they had other computers in line before me. Totally fine. I get a call back about 5 days later telling me that my heat sink and fan array are in bad shape, and that I will likely need a replacement. They did not have a quote on the replacement part, so they told me they would call me back as soon as they got the quote. I call a few days later to double-check and see if they have the quote. They do not. About a week after that, they finally call me back to tell me that the quote is for $200. I decided to pay over the phone to get the part ordered. So far, things are inconvenient, but not entirely unexpected. About a week after the part is ordered, I give them another call to check-in and see how things are going. I'm told that they're unable to verify the status of my computer, because the technician working on it is not in the office. But, I can give them a call back, and that he will talk to me personally about how my computer is doing. I also asked if the part was received and never got a confirmation. I called the following day to ask for the technician, who again is not in the office. Because of a busy week, i was not able to call them until the following Monday to ask where my computer was. At this point, it had been a month since I gave them my computer, and I still did not know what its status was, whether they had the part, and I have not spoken to the technician once. After waiting on hold for nearly 30 minutes and being called back, they tell me that they "found" my computer and that they would "move it to the front of the line" and give it to a different tech. I asked for a concrete time that it would be finished by and they said that it would be done in the next two days. Two days later, on Wednesday, I called them back and asked, what was up with my computer. They said they hadn't gotten to it yet, and that they would make sure that it was done in the next few days. The next day, (Thursday) I call them back again and they said they had it opened up on a desk, and that it was being worked on at that moment. I asked them when it would be ready. They say it'll be ready tomorrow. On Friday, I call them again and ask if my computer is ready. They said, "technically it is, but we're running really important diagnostics on it right now, and those will not be concluded until tomorrow morning. Technically I could have picked it up, but I opted not to just in case. The following morning, I finally went in to go pick up my computer. I explained how frustrated and disappointed I was by the way I had been treated for the past month: constantly needing to call in to not even know what the status of my computer was, having them lose it, and find it only because I kept calling them to ask about it, never once speaking to my technician about my computer, and everything else. I told them that I was incredibly disappointed with my experience and that I was not intending to come back. I asked if there was anything that they thought they could do to change my mind. I was told to give THEM, ANOTHER call the following week to speak with their manager. I told them that I was not interested in giving them another call, and to have their manager call me instead. I have not yet received a call from their manager nor have I received any other sort of call to try and rectify this with me. Additionally, if the paperwork that they have you sign on your way out includes a small section where you write on a scale of 1 to 10, how positive your experience was at the time. I wanted to give them benefit of the doubt. I did not write down a number because I had not yet made up my mind on how positive my experience was or was not. However, the technician that I was speaking to sneakily wrote down 10 for me in the blank space when he thought I wouldn't notice. Overall, the customer service at this location is completely unacceptable and their way of dealing with frustrated or disgruntled customers is completely unacceptable. 1/10 would never recommend. TLDR: I waited for my computer for over a month for a simple issue that was fixed in 2 days when they finally got around to it. They lost my computer, and only found it because I had to keep hounding them to try and find out what happened. And when presented with the opportunity to remedy things, their manager neglected to ever give me a call back. 1/10

Great service, Mauricio k owns his stuff Great value,…read moreserviced as requested. I recommend him anytime.

The service is top notch and pricing very fair. Mauricio is very knowledgeable about many…read morepotential problems with laptops. I will use them for any future computer repair.

Apple Services will direct you to this place for service. I simply needed a new battery. Great,…read moreit's close! Arrived and told the appointment was a consultation to make another appointment. Waste of time. Just plan on driving up to the Apple Store for service.

Great service. Taylor and AJ helped me with my phone issues. Great to have a store like this in…read moreUtah. Keep up your good service guys!!!

Saved our butts .... we had an acer case and a new motherboard ... with justin's knowhow we saved…read moreabout 70$

Eric was great to work with. He replaced my CMOS battery and then he went the extra mile and…read morecleaned the inside of my computer, it was probably really dusty :). I dropped it off Friday night and it was ready by 10:30 am the next morning. I was expecting to be without it until Monday, so this was much appreciated, especially since I am in online college classes. If you need a computer repair done, call Eric's PC Repair! Thank you Eric. Janice Fjerstad of Spanish Fork, UT

From the owner: 11 years specialist in IT and computer repair.read more

I called, they were openon Saturday. I went their directly and they fixed my laptop whgile I…read morewaited! Quick repair, fair price, honest service! I am so grateful! I will go back to them, even though I drove all the way from Lehi. It was well worth the drive.

I am UPDATING my last reviews for CompuTech. Admittedly I wrote negative reviews previously but…read moretoday brought my experience to a +11 out of 10. Our tech, Cameron, brought our computer back today. Both he and the owner reported that our computer worked fine at the store. As it turned out the chord which connects the computer to the power was broken. It was replaced immediately by the owner, who drove the part to our home. We were not charged for the visit and our computer works very well now. The only concern was the grounding from our wires in the house. (Old house) I am so grateful for the business not giving up on our equipment or us. A personal apology to the business for my original angry review. This is the real one!

They cancelled because my Xfinity doorbell install wasn't a big enough money maker and couldn't…read morefind a tech willing to come and do it

We hired HelloTech to install our tv wall mount. Well worth…read morethe price! The quality of service aligned with the cost, which doesn't always happen. Jared was excellent, quick, respectful, clean and professional. We highly recommend him for your service. He explained everything well. He was experienced and knowledgeable. Came prepared with all tools. And even vacuumed mess. This awesome service isn't something you get everyday! Thank you Jared!

While they were not able to fix the problem on my computer. They were very respectful and did a…read moregreat job. They offered additional services to try and fix something but I did not feel pressured to do it

I was referred here by the Bad Apple Store. I brought my laptop in after the screen abruptly went…read moredark. The gentleman who helped me out was great! He was super helpful and friendly. After discussing the possible scenarios of what could have happened and what my options were, he was able use some of the equipment there to get the screen working again at no charge! I was able to take the laptop home and move the data to a hard drive. I'm very thankful for their help and would definitely go back for future computer issues.