Hands down the best authentic Indian cuisine! Everything is cooked from fresh ingredients and it…read moreNEVER disappoints. The menu is diverse and offers many delicious Indian dishes cooked in several different styles. They even have a small selection of 'English dishes' in case you dine with someone who's not a fan of Indian cuisine...but who really isn't?! The people are very warm and friendly and their helpful with the menu items. The restaurant interior is clean and very elegant, making it an enjoyable dining experience. Spice Exchange is my go to Indian restaurant. I will not go anywhere else.

Great meal and service. Nice decor and ambiance. Food delicious and reasonably priced. Worth a…read morevisit.

The food was great and the service was wonderful. The ambiance was nice to make for a lovely…read moreevening. We even got some lovely hot wipes for after the meal...nice touch

Website stated they were open for lunch 7 days a week so placed an online collection order. Email…read moreconfirmation received, went to collect to find it closed. Emailed them asking for a refund that lunchtime. Later I get a phone call in the evening asking when I'm coming to collect the food. They had ignored my email and the time it was ordered, asked for a refund and was told it would be sorted within a few days, still no refund. Out of pocket from a wasted drive to collect it to find them closed and charged for food I never had. Will never go back.

I visited Cheltenham about a year ago and remembered eating at Kashmir with some colleagues. The…read morefood was great then and this last visit did not disappoint. They completed renovated the place down to the silverware, so I was a little worried that it might have changed owners; they haven't. The spices were perfect. Everything from the appetizers to desserts were great. This is now my favorite Indian restaurant in Cheltenham.

Amazing Indian food, very friendly staff have been going here for years and still finding new…read morethings I love on the menu. The mixed masala is to die for!

An excellent curry parlour. It's not licenced so you bring your own booze- which cuts down the…read moreoverall price quite considerably. The food itself is very good with a decent choice. The only downside is that occassionally it becomes a victim of it's own success as it gets a bit busy and the kitchen sometimes can't cope and one has a bit of a wait. But we keep going back- just a bit earlier in the evenings.

This place was absolutely amazing. The food is the best Indian I've ever had and the prices are…read morevery reasonable. We're staying in an Airbnb down the road from the restaurant and have eaten there three times in 2 weeks. The food was very consistent and the choices of items extensive. The naan bread is incredible and the staff were very polite and helpful explaining the dishes to us. I'de give this a solid 10 out of 10!

Extremely high quality curry either eaten in or taken away with a varied menu, friendly staff and a…read morereally enjoyable ambience. I think the place tends to be overlooked because it's not near the centre of the town, but it's well worth the extra distance. The food is presented rather carefully and creates a range of flavours rarely found elsewhere. More extravagant dishes include local rabbit and some less common fish dishes, but the standard madras, tikka masala and jalfrezi, and others, are all on offer. There is also a large dessert menu, itself uncommon at curry houses, most of which are traditional Indian or Pakistani sweets, rather than attempts to satisfy the western taste. The atmosphere is quite relaxed with modern furniture and decorations that hint at the east but never impose. The fine touches make the difference here, such as unusual bottles of water that resemble large test tubes, outstandingly smart waiting staff, and the use of gloves when laying tables to prevent marks on the cutlery. One would be forgiven for thinking that the restaurant is pretentious, but the staff are welcoming and friendly. The prices are on the high side for a curry house, but this is truly fine curry, and the price of the food is a fair reflection of the skill and care that has gone into producing it. The only small complaint here is that the hand dryers in the toilets are extremely loud and do intrude on your dinner if sitting near to the toilets, but this is not enough to be a serious distraction to an excellent dining experience.

Pretty good Indian all round. Del boy style decor but great service and good choice of food…read more Decent price and good portions.

The manager needs to learn the following important lessons in customer service…read more 1. If your customer has a complaint, say that they've been ignored for an extensive period of time, even though the restaurant is emptying - don't try and simply argue that "they are wrong." Why? It just makes them more annoyed and validates their complaint. 2. Try and change the customers perceptions tactfully. In the case above meeting the complaint with tact and an apology rather than anger would definitely have made the whole thing better. Perhaps even a heartfelt, "I apologize we have been busy... or we are understaffed..." or whatever is the root cause of the complaint would have been better than aggressively pushing back. 3. Try and make it better. This is optional, a customer certainly shouldn't ask for something, but a small gesture certainly would have made any ill feeling go away. Try it, it may work. So it's a pigs fly day when I complain about a restaurant, the food is good and I go to the Indus when I am back in Cheltenham frequently. I will rethink that in future. My complaint wasn't unreasonable, malicious or nasty. To get pushback and told "I'm wrong" isn't a reasonable response from a service provider. I was left feeling I was a "bad customer" for having the temerity to spend 130 GBP in there (and much more in the past) and expect a basic level of service, or a polite response to a complaint. Try and do better please, for the sake of your future customers.

I found nothing special about this place. The service was unfriendly and impatient. The butter…read morechicken tasted OK but more paste like than a creamy butter-curry. I know every Indian restaurant I've been to seems to make their own interpretation of traditional dishes, but this was the most extreme I've experienced. Skip this place and go next door to the Thai restaurant.

Food was okay, but the place looked & felt cheap, with not exactly the best service. Not terrible…read morebut my girlfriend and I got a bit of a grilling as they couldn't understand we were partners but didn't work together...