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    Indian Hammer Veterinary Service

    5.0 (1 review)

    Services - Indian Hammer Veterinary Service

    Pet physical or wellness exam

    Pet vaccinations

    Indian Hammer Veterinary Service Photos

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    10 years ago

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    Valley Veterinary Hospital of Helena

    Valley Veterinary Hospital of Helena

    (7 reviews)

    Pretty bummed... my first visit with my puppy was great. I called shortly after our visit because…read morehe had developed a rash. I didn't know if it was a reaction to vaccinations or whatever. I called and asked if I should bring him in or wait till my next appointment. The receptionist said she'll speak to the doctor and if she thinks I need to bring him in, then she will give me a call back. But still come to my next appointment. They never called back but the rash was starting to get worse. I came in for my appointment and explained this and the vet tech said she would ask the doctor to look at it. I hear through the door something along the lines of, it costs more to break it up into multiple visits. It felt like I was either being taken advantage of or judged for expecting them to look at his rash. They refused to treat the rash and said they could see him tomorrow. Sounds reasonable, but I take off work for this and I can't just call out to take him in unfortunately. She said there was no record or note of me calling. I ended up getting into a different vet the same day that treated this with urgency and could see how painfully uncomfortable my puppy was. He treated the issue and was concerned they neglected to do his rabies shot today like they should have. He was able to give me some direction and advice to help my dog. I'm just pretty disappointed my time or money or dog wasn't considered here. Even if the receptionist dropped the ball, they failed to mark his chart and update the doctor on a serious symptom he was expressing. I would say to just proceed with caution.

    We were traveling from Nevada to Montana with our senior Labradors and one of them had a serious…read moreincident.We were fortunate to have Valley Veterinary take us in promptly.Dr.Armstrong was very thorough with his diagnosis.We had tests and X-rays done and unfortunately the results were not good.Sadly we made that decision to have her put down..We can not say enough how wonderful Dr.Armstrong and his staff were.They exemplify care and compassion which we are greatly thankful..

    Associated Veterinary Services

    Associated Veterinary Services

    (11 reviews)

    After initially reaching out due to concerns about my pet's well-being, my worries, unfortunately;…read morewere largely brushed aside by the staff. Despite expressing these genuine concerns, the explanations provided felt very dismissive, and I was left with the impression that my observations about my pet's condition was not taken seriously. Adding to my disappointment was the unexpected bill for urgent care I received. I had asked for the soonest appointment availability, and after being told a same day slot had opened up after somebody had canceled their appointment, I proceeded with bringing my pet in. To my surprise, I was later charged with an urgent care fee, which was never discussed or agreed upon prior to the visit. This unexpected charge felt unfair, especially given the circumstances of how the appointment came to be. While I understand that veterinary practices can be busy, the lack of empathy and communication has led me to reconsider my choice of veterinary care. Unfortunately, I cannot confidently recommend their services to others.

    I do not recommend this clinic for any overseas travel requirements. Vaccinations and wellness…read morechecks were fine and they offer a military discount which is always helpful. However, unfortunately, I did not have a good experience with this clinic. There are quite a few requirements within established timelines of departures and arrivals in country with taking your pet overseas. I came here to get a health certificate and rabies vaccination done for my dog. The vaccination appt went well (hence the 1 star). However, they are not as knowledgeable on the requirements for health certificates. I paid for a pet shipping company to walk me through the process so that I don't miss anything. Otherwise, your pet would have to go through a four month quarantine process upon arrival (that I would have to pay for). While trying to relay what I needed and the govt timelines, I was rudely interrupted by the receptionist stating that is not the case. My appt was outside of the timeline window of departure and I was just requesting if we could work something out to change it. She refused, was very dismissive, stating they haven't had to do it like that before. However, I was trying to explain that my dog's requirements were different than someone flying with their dog vs a separate cargo plane. Again, very dismissive and I was cut off a number of times in the conversation. It was frustrating. To deescalate the conversation, I asked if the pet shipper company could call and explain to them. The company so graciously did and called me back and said that they were not accommodating to any change, and was told the next appt wouldn't be until after our departure. The pet shipper recommended I should go with another vet. So, I did. Thank God I did because it turned out that my dog needed two health certificates (one for the layover country and another for our destination. If I wasn't paying for the extra help in this process this would've been a horrible and costly experience for me. There are a lot of stressors when moving overseas the treatment of the vet clinic shouldn't be one of them.

    Indian Hammer Veterinary Service - vet - Updated June 2026

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