Unfortunately, I have to give this store 1 star when I would like to have said 5. I have been a…read moreclient for 20 years at this store and have dealt with many lovely woman and men over the years, but unfortunately I can longer accept the arrogance and ego of the current manager, Frank. He treats his customers and staff with same dismissive matter of fact tone that doesn't belong in a retail customer service/ sales and managerial role. Today I came into the store to ask for a discount bc a fabric that I had ordered 2 months ago had a subtle imperfection through the entire role. That went unnoticed until after my upholsterer had cut into it. I brought the remaining white fabric to show him. He looked at it and then me and said smugly "I cant take it back and nothing I can do to help you". When I proceeded to challenge him, he in turn "you are supposed to inspect all fabrics before it's is cut into...". All of which I expected as their standard response into policy. What I am upset about was his tone and his arrogance in shamining me. He had a he ability to respond positively and even offer me some discount on future (btw, which he did after I told him I'm never shopping here again and will be reviewing store and him in every social media and review site possible). Frank, you manage a retail store which customer service should matter. Your demeanor is arrogant and condescending always. Your reputation precedes you and as far as I concerned earned. To the other lovely saleswoman, I am sorry for disruption this morning and work hard to compensate for your manager, Frank. Calico corporate sales, look into this review. He has this reputation in our community and many people like myself would rather drive to Natick or order from smaller designers or retail stores UPDATE! I knew from 20 years as a client that Calico corporate would respond with urgency and respectfully. Donna, Regional Manager, called me within 24 hours of this post and thoughtfully listened to my "drama" with Frank, Manager from Hanover MA store. Donna immediately apologized for unfortunate behavior of one her employees and immediately offered to remedy my initial simple request. I am happy to post I received exceptional service from Natick MA store manager, Deb! Both Deb and Donna went above and beyond to accommodate me and provide a very generous discount to my current order. Exceptional customer service from Deb and Donna in Natick MA Calico!! Thank you, ladies ...

I visited Calico Corners because i wanted to purchase two drapery traverse rods and finials. It was…read morethe first store i went to and I was all set to move forward with the transaction until the installation charge was calculated. Installation was over $300.00 which I thought was excessive and exorbitant!!! I went to two other reputable local merchants, purchased from one, and in both cases the install charge was under 100.00. I contacted the Calico Corners website, inquired about the install fee, and have yet to get a response even though the site says a response in approx 24 hours. Still waiting!!!!!!!

Needed to make some paint selections for my renovation and new kitchen. Leigh was an absolute gem!…read moreHer patience and courteous demeanor made my shopping experience so enjoyable and PRODUCTIVE. She took the time to educate me on various paint choices, finishes, and colors. I left feeling confident about my selections. Truly, they are lucky to have such a dedicated and pleasant employee. If you need help with paint, look no further than Leigh and Home Decor Group in Peabody. Bravo!!

I was referred to Home Decor by my son who just did a major home overhaul and he loved this place…read more Professional products and expert service. I went in and right away was met with a very knowledgeable person who answered every question and after deciding on paint color even carried the 5 gallon buckets to the car. Again, professional products and great expert advice/service. Highly recommend.

Visited for the first time today. I was really surprised with the selection of decorative pieces -…read moreart, etc. Also some gorgeous china sets, pillows and drapery. The prices are reasonable considering what "new" furniture costs and the quality of box store pieces. You definitely want to visit to add to your home furniture collection. These are meaningful and interesting pieces. Definitely coming back soon.

We consigned furniture here, and it sold and they never paid us for it! They kept saying "the check…read moreis in the mail" whenever we called. WE WERE ROBBED BT THEM

Although I hadn't planned going into this store since not looking for any furniture what caught my…read moreeye was the racks of greeting cards. I really like being able to find cards that are unique & somewhat local instead of CVS, target type places. I spent more time in this store than I should've but bought several birthday cards that were pretty neat. Many of them were either made from recycled materials or had soy free ink, not the usual Hallmark crap. The store is a decent size & they have other random household items that they sell here. Yeah come in & take a gander, you never know what might find.

Amazing furniture, amazing selection, really gorgeous pieces, great quality, gets your imagination…read moreand creativity flowing with their displays!

We used MRV for a repair job on our blinds. They diagnosed the problem ordered the repair parts and…read morefixed the problem. The team was friendly and professional.

Absolutely wonderful service. Blinds purchased several years ago were repaired with no charge…read more Service call was prompt and totally efficient. Products are of excellent quality and selection is great.

My wife and I have worked with Katie on two large interior design projects and are thrilled with…read morethe results. She has a clear point of view about what a space should look like and how it should function, and she skillfully blends her vision with client input and tastes. She is conscious of budget and transparent in pricing and approach, and is incredibly responsive and available to her clients. Large projects are a significant investment of time and effort for all involved, so at the end of the day, you need to work with someone that is knowledgeable, inspires confidence and is easy and fun to work with. Katie is all that and more. She makes your home more functional and beautiful than you would have ever imagined. Five stars (and more)!

Working with Katie allowed me to take a big exhale. I had…read morea bunch of ideas but I didn't know how they'd fit together or what the next step should be. Katie helped to create cohesive clear vision for our home. She helped me delete projects that would cost more than the value they would add, and to add a few projects that wouldn't cost much, but would make a big difference in the overall feel of our home. She's well versed in how to optimize the look and feel of every space. We are still in the process. I can't wait to see what the "final" product looks like. An added bonus: Katie is caring, fun, funny, and of course has an innate sense of style.