Amazing customer service ! Having moved away from Cape Ann 50 (!) years ago, I've always carried…read moreone of their "Man at the Wheel" keychain ornaments for decades, and a couple years ago it disappeared from my key chain. Walked into the store this summer, and overnight they made me two more, no problem. So much extra effort for such a small-ticket item; thank you !!

Very impressive selection of pewter wares including wine stoppers, trivets, spoon rests, etc. as…read morewell as jewelry. They have a good selection of cape cod bracelets in both sterling silver and sterling and gold. They have a number of door knockers as well as interesting decorative covers for door bells that I had never seen before. The staff person was a little subdued but friendly and helpful. I especially enjoyed the large selection of items with a pineapple theme.

What A fun store!! Quality items, good prices and such helpful staff. We purchased many souvenirs…read more The scarves are beautiful.

Always a neat curated selection. My wife and my sister love to visit here every time we come to…read moreRockport. There is not only jewelry but clothes and accessories. And they've even added sandwiches and beverages (haven't had them yet but probably better than some of that fried beach stuff). The collection always changes so if you like something, buy it. Otherwise it will be gone by the time of your next visit.

In a word everything! I was told a week to get a watch…read morerepaired and it was almost 3 weeks and my calling them 2 times before it was finally done. It's a small shop that seemed sketchy and I didn't get a good feeling from the start, wish I never went there.

Staff and owner are very kind and courteous. They are very…read moreknowledgeable and they are not trying to rip you off Don't waste your time going to the jewelers building. This is the place to go.

A great mix of local products and specialty products that are hard to find. The deck on the back…read morealso had an amazing view of the harbor.

Rude employees!! I made a purchase and the 2 employees continued their conversation, never…read moreacknowledged me or said a word. No greeting, no thank you, nothing. Really regret buying anything there. Won't make that mistake again.

Another great experience with Waters and Brown! I was there on a Saturday, they are extremely…read morecautious with COVID-19 concerns, and only allowed 2 people in the store at a time. They had hand sanitizer and a mask requirement. Super helpful and knowledgeable staff. They always take the time to really talk through your project and help you make decisions. I wouldn't trust any other store to come close to their service.

Yes, you'll pay more for their paint than you would at say, Home Depot but it is so worth it…read more Don't believe me? Then try it for yourself! Go to Home Depot and show the guy behing the paint counter a swatch of your granite countertop and ask him what color he would recommend considering you have cherry cabinetry. Then, when he's done laughing at you, go to Waters & Brown and show your granite swatch to Sam and Lauren (I think her name is.) That's what I did and they immediately both thought of the same color, Quahog. So much darker than I ever wanted to go but wow, just the right color. Then Sam suggested Oxygen (a pale blue) for the ceiling and a color called America's Cup for the trim. The America's Cup (an off white) threw my husband into fits of worry. Will it be too yellow? Will it look dirty and dingy? Sam, promised it wouldn't and explained why . . . and he was right. So right, that my husband went back and asked him what color we should paint the adjoining hall, Sam made a recommendation and my husband walked out with that color paint. This is the same husband who would gladly spend months deliberating every decision, no matter how minute!!! So it is no exaggeration when I say that Sam may have single-handedly saved my marriage, or perhaps my husband's life because I was ready to either kill or divorce him. So as we decorate our entire home over, all I can say is thank God for Waters and Brown, and thank God for Sam!!!!

My husband bought me a beautiful rode gold bracelet for our anniversary. I just recently found out…read morehe bought it form this quaint little shop. It is absolutely stunning and you can just tell this shop deals in quality jewelry.

A local jewelry artisan and craftsman, Doggett Jewelry made my two rings himself which I wear…read moreeveryday. His small shop located on Rt 125 in Kingston/ Plaistow line, is filled to the brim with all things old. He is also a collector/ seller and buys and sells antique silverware and jewelry.

I went to Over the Rainbow to look for a wedding dress in May of 2009. I like to comb through…read moredressed myself rather than have someone who just met me pick my dream dress, so this was the right place for me. The owner was busy with another bride who was ordering invitations, so my mom and I went into the (small) back room where the dresses were and we pulled anything that may have caught our eye in a range of sizes. I found about 10 dresses to try on, a few of which were the exact same dresses that I had tried on (new) at other shops. 1or 2 of them fit okay, but none of them were "the one". I have a tough body to fit because I'm quite tall, so most of the problems had to do with length. The dresses are priced at half of what the original purchase price and the brands range from David's Bridal to Vera Wang. If you're lucky, you could end up with a beautiful designer gown at 50% off. Most of the dresses already have a bustle ready to go. The owner said that their stock is constantly changing and that many brides find their dress on the 2nd or 3rd visit. The owner was helpful while I was trying on dresses, but the dressing room was also the room where all the dresses were and it was cramped. Also, beware that they don't take credit/debit cards, so bring a checkbook in case you find "the dress". I may head back there to find a veil (they have a lot of head pieces) since I think it's ridiculous to spend hundreds on a veil.

I dropped off my wife's wedding gown at Over the Rainbow to see if I could sell it. When I called…read moreto check on the status of the gown, I was told that it hadn't sold yet. I called after six months to get the gown back, but she told me that she didn't know whether she still had my gown or not. She said she would check and call me back, but I did not get a call back for several months. So my wife called again and left a message. This time, she did call back and told us that she still had the dress and that we could pick it up. She was nice enough to give the dress back to us, even though she technically had the right to ownership (according to the sales agreement). Overall, I would note that it's difficult to get a hold of the owner, and it's hard to visit the store because it's only open three days a week (or by appointment). Frankly, I don't know how successful a store can be in selling secondhand wedding dresses with such limited hours. If you're trying to sell your dress here, I recommend that you write a reminder on the calendar, because Over the Rainbow won't remind you when the 6-month period is up.

Very well curated unusual collection of kitchenware and linens. Could spend half a day browsing…read morethrough their excellent and odd assortment of brushes of all manner and sizes. Be careful-this array of kitchen wares and gift items is mesmerizing. Then-pooof...you walk out of the shop with an arm load of must have kitchen tools you didn't know you had to have!

OBSESSED with this store. If you're someone like me who likes places with miscellaneous curated…read moregoods than this is the place for you. Be prepared to spend some $ though but the quality of the goods makes it worth it. The store is aesthetically beautiful, organized well, and has some very cool stuff. My wife and I ended up getting a new dinnerware set, a few other things for the home, and some cute greeting cards. Will definitely stop by every time I'm in Gloucester.