I would like to thank you for such an excellent service that you provided me today on the phone. I…read morewas struggling to put in an online order with a bigger company but somehow as I was led away from their website and I happen to find your number. Calling from South Korea with the time zone difference can be frustrating but you were very friendly and warm towards me. Your customer service is amazing and took away my last minute, frantic search to deliver the perfect flowers for a very special occasion. An occasion that I wish I could be at person. Your arrangements blew us away and truly magnificent. Thank you for helping us make our day so perfect. You Rock! Next time I'll order ahead of time so I can get Peony which are her favorite flower. God bless you and thank you for making my day. I will be ordering from you again, I am sure!!

I've ordered several arrangements from Brecksville Florist as my Aunt lives local, and I am out of…read morestate. Always beautifully done, and I always get a call confirming the delivery. My Aunt is 95, and they are very accommodating to her availability. Thank you for your part in making my aunt's special day a happy one!

If I could give 10 stars, I gladly would. Urban Orchid must have the most talented designers in the…read morearea, as their arrangements are just beautiful. But: let's talk service! Under stress and with short-notice Laurie came to my rescue. She guided me through the selection options, sent photos for review, sought inspiration for the condolence card and delivered, seemingly effortlessly, a truly stunning arrangement. I cannot say enough about Urban Orchid. You will not be disappointed - in any way. An invaluable resource.

Brandon and Jeff of Urban Orchid were an absolute dream to work with for our wedding. they took my…read morevision and made it even more beautiful than i ever could have imagined. they truly went above and beyond, even up until the day of our wedding. our flowers and centerpieces were absolutely stunning and friends and family still talk about how beautiful they were, over a year later. nothing compares to their knowledge and expertise when it comes to flowers and floral arranging.

We needed a floral display for the funeral of a very beloved family member, and on short notice…read more The display was delivered very quickly and was much more beautiful than the picture online. We are thankful and extremely satisfied.

I needed flowers for a funeral on short notice as I had recently flown in for the service. The…read moresuperior customer service and desire to help me a make best selection was most appreciated. The selection of flowers and plants were beautiful,reasonably priced and varied. They went over and aboard to make sure I was satisfied. I highly recommend this business and will use them again should I have floral needs in the future.

Poor Customer Service. Poor Communication. Disappointing Experience. Clear Pricing Without Hidden…read moreCharges. Will Not Use Again! I had a very disappointing experience with Sissons Flowers & Gifts. I called to order what I believed would be a $55 bouquet, but my total unexpectedly came to $81 due to added same-day delivery/demand pricing that was never clearly disclosed on their website or Facebook page. Pricing transparency matters, and if costs increase for same-day orders or demand, that should be stated upfront rather than presented only at checkout. The ordering process itself was frustrating. I had to repeat myself multiple times and spell out nearly every word for the representative taking my order, yet the birthday card still had our names spelled incorrectly. After realizing the issues, I called back to verify the birthday card information and was told I would need to speak with the owner, who later returned my call. The owner offered only a $7.99 refund and provided no meaningful explanation beyond saying they "don't charge a surcharge," while also acknowledging that prices increase for demand and same-day delivery. Regardless of terminology, charging more for same-day service without clearly disclosing it in advertised pricing is misleading and creates the impression of false advertising. Overall, the lack of transparency, poor communication, and careless mistakes made this a very disappointing experience. I would not recommend this florist based on my experience.

What a wonderful group of kind individuals. My son sprang on me last minute the need for homecoming…read moreflowers. The shop was so understanding and never acted annoyed or anything. I showed a picture of the girls dress and they suggested the colors with flowers in season. They were absolutely fantastic with an extremely short turn around. I will definitely be returning and recommending. (I went there on recommendation of a friend who had her wedding flowers from them. They were GORGEOUS!!!)

I ordered an arrangement for my sister. It was delivered the same day and my sister said they were…read morestunning! Nice to be able to order online from across the country a have the service and quality you would hope.

I called from California for a flower delivery to my daughter who moved to Vermilion The owner…read morewas so kind to send me to a very nice florist who delivered to the area where my Daughter worked That is Great Customer service When I visit Ohio I will l make it a point to go get an arrangement from Botamer The woman on the phone was so gracious They should be your First Call .

Wonderful florist in Ohio City. Her flower selection is great, the owner is super friendly. They…read morehost community events often, I went to a Taylor Swift themed one in the fall and came away with way more flowers than I was expecting. Definitely get your money's worth here.

This place is amazing and caring. They done the flower for my mothers funeral and did not charge me…read morean arm and a leg for them. It was beautiful and a The flower lasted for two weeks

Mary at Bonamino's was a blessing to us! She created a beautiful fruit basket with lots of surprise…read moregoodies for our Aunt at Anchor Lodge Nurse Home during COVID-19. She went above and beyond to personalize this basket and provided same day delivery!! Meant to much to us all! Thank you!!

Flora by DreRose was a wonderful experience from ordering online to the delivery. The flowers were…read moreabsolutely stunning. She even sent me a picture to confirm they were delivered. I highly recommend this place. 5 stars for sure!

Contacted her kind of last minute for a somewhat big order for a bridal shower. She responded so…read morequickly (left a voicemail on a day they're closed and she contacted me that day!!), and was so kind and helpful. She hand delivered the flowers to my home on a date and time I requested, with flowers already trimmed and looking amazing. Will definitely be buying from her again