Stopped in for ice cream and to just have somewhere to stop with, out of town friends. All of the…read morestaff was super friendly and helpful and the place is super clean and way better organized than the last time I was here. As always the ice cream is very tasty and I am glad we stopped. I got a coffee chocolate chunk milkshake and it was yummy.

The young woman who took our dinner order, Grace, was incredible. We assume she may be new, as her…read moremanager stood behind her throughout the interaction, repeatedly reminding her not to forget certain tasks--even though Grace had already completed them. We felt for her, as she handled the situation professionally and provided excellent service despite the constant oversight. We wish her all the best. Later, when we went to get ice cream, Emily was just as friendly and helpful as Grace. Unfortunately, our ice cream was already melting and dripping down the cones when we received it. A kind employee offered to have them remade, and we gladly accepted. However, the replacement order was made incorrectly, and at that point we decided to simply eat what we were given. While both Grace and Emily provided outstanding customer service, the issues with the ice cream unfortunately put a damper on the end of our visit. As visitors from Oregon, we were excited to compare the experience to the Tillamook Cheese Factory. The visit started off wonderfully thanks to your staff, but the ending left us disappointed. Overall, we enjoyed our time, but in our opinion, Tillamook still holds the edge.