Pretty bad, actually. Brought in a $600 duvet cover for zipper replacement. They cut the duvet…read morefabric when removing the zipper and did not repair it. They did not have the right length zipper so sewed shut about 6 inches of the opening. The original zipper was hidden from view by a flap but the new zipper is not, it is right on the surface. She did not completely sew in the zipper, leaving a hole at the end that I had to hand sew into place. We brought in a folded, freshly washed duvet but I picked up a jumble of fabric stuffed into a corner of the shop. Nice people and low price if you don't mind them screwing up the job.

Walked in with a seam in my sweater coming unstitched. The sweet woman fixed it on the spot in 5…read moreminutes and refused to charge me. Good people.

very good quality workmanship, produced in a timely manner,…read moreand from very friendly, approachable staff.

Altered sleeves too short; altered pant legs different length; another pair shortened but still too…read morelong.

Great service and very friendly staff! Finished tailoring my jacket so quickly. And now it looks…read moregreat!

Great service. Fair prices. Friendly and professional. I am very pleased with the work they did. I…read morerecommend them fully.

I went in today to have three small fixes. I was rudely responded to that I am not a bride so the…read moreitems would not be seen until early August. If you were open 5 days a week maybe you could support customers with little jobs or just take 40 minutes to help me out. Update: I do not agree with your response. Small mending jobs, hemming, and slight alterations are your bread and butter for the year. I acknowledge that weddings are your priority at this time, but my job would have been quick and could have been added to a days' work. When I spoke with other vendors they acknowledged that was not a good business model, turning away business. While you may think not accepting work and commenting that I was not a bride is a good service conversation, as I read other reviews, many feel you are rude when communicating with them. I commented on your times that you are open because Google said you are open three days a week, your website says 5 days, and other sites say 4. It is not clear to a customer who has to travel downtown for the work.

Irina came highly recommended by my daughter who had gone to her for her wedding dress alterations…read more I was in need of having my Mother of the Bride dress shortened. Irina listened to what I wanted done and she did a beautiful job with the alterations. I couldn't have been happier. I will definitely use her again if needed and won't hesitate to recommend her to anyone else needing quality work done at a reasonable price

It's so difficult to find a good dry cleaner, and I'm so glad I tried this place out. I have a lot…read moreof delicate pieces and they do a fantastic job dry cleaning and pressing them. My office moved to the other side of downtown, but I still go there because it's worth it.

These folks do a great job. Trustworthy with your delicate pieces. And can be extra quick if you…read moregot an extra special date the next day!

I was in town on vacation and needed a place to do my laundry after a week of traveling. They were…read morevery reasonable and quick! I recommend them!

I love Wet Cleaner--have been going since it's opened in 2010. They've handled all my items with…read morecare, including luxury pieces that require specialty cleaning. Both the owners, Dave & Cindy, are kind and professional, as well as employees such as Nav. Highly recommend Wet Cleaner.. They've been pioneers in wet cleaning.... now trying to find a similar non-toxic, cancer-free drycleaning service in London UK for when I relocate there in a few...

I switched from the appalling Starlite Cleaners and am delighted with Sidney Cleaners. Unlike…read moreStarlite they are friendly, helpful, attentive and reasonably priced.

I have used Sidney Professional dry cleaners for both my personal dry cleaning and for my clients…read moreneeds for at least 20 years if not more. I have never received anything but the very best and friendliest service. Quite apart from the lovely greeting I get every time I visit, this drycleaner has a magic touch and manages to clean even stains that I think are there for ever. I do live and work quite nearby, but I would make the trip to Sidney to have them care for my fabrics. I have friends who travel from Oak Bay to visit Lori and Stu at Sidney Professional Dry Cleaners and I know that you will not be disappointed if you pay them a visit.

Was in Victoria on vacation and ran out of clothes. This place was close to the hotel. The staff…read morewas super friendly and helpful. The atmosphere was really relaxed, the facility was clean. Would highly recommend them!

I dropped off a Comforter and a Pillow Top for cleaning on a Saturday morning. I asked the lady…read moreworking to also have a small rip fixed on the comforter. They told me if I wanted same day service it was $5 extra. I had no problem with that. They took my number and said I would be contacted when ready. I came back to get my Comforter and Pillow Top on Monday after receiving no courtesy call all weekend to pick up package. The charge was close to $50.00 which I find a little steep for washing and drying two over sized items, but I was still charged the $5 on top of it despite not having a courtesy call to pick up my items, and the rip was still there as well. At least I wasn't charged for that. When I took the Comforter out of the bag and noticed the rip was still clearly there, I phoned in. The women I talked to said I was talking to the wrong person and needed to talk to the Owner. Her care factor towards Me, the CUSTOMER, was pretty much non existent. I'll fix my own rip. And I won't be going back to Westbrook Home style Laundromat. I do not find there Customer Service to be satisfactory. Mike Langford BC