This is a busy place. Great for hemming pants. Today was my second trip back for a seemingly…read moresimple take in at the back of a pair of athletic pants. The first time I went- although they were in the pick up area, nothing had been done. Tried them on again, the lady pinned them. Today I went back again, when i tried them on the area had not been taken in enough. Maybe it is the simple pinning with safety pins? Anyway after a second trip, they were still not correct. It is quite a trip to get there and now I have to go a third time. There was no acknowledgment or even a hint of an apology. I am very disappointed, it is not a good deal if you have to keep on going back multiple times.

I used to come to Gar Fong all the time when I lived in Victoria. And they were considerably less…read morebusy. I seldom had issues. I'm finding that they are now so very busy, that they are rushing, and the quality is no longer there. I'm not sure that the pinning of garments is done in a manner that the people who are actually doing the sewing in the back can understand what they're supposed to be doing. They over promise readiness date and under deliver ... so you're getting items several days after their promised date. Very disappointed

Great service and very friendly staff! Finished tailoring my jacket so quickly. And now it looks…read moregreat!

Great service. Fair prices. Friendly and professional. I am very pleased with the work they did. I…read morerecommend them fully.

I went in today to have three small fixes. I was rudely responded to that I am not a bride so the…read moreitems would not be seen until early August. If you were open 5 days a week maybe you could support customers with little jobs or just take 40 minutes to help me out. Update: I do not agree with your response. Small mending jobs, hemming, and slight alterations are your bread and butter for the year. I acknowledge that weddings are your priority at this time, but my job would have been quick and could have been added to a days' work. When I spoke with other vendors they acknowledged that was not a good business model, turning away business. While you may think not accepting work and commenting that I was not a bride is a good service conversation, as I read other reviews, many feel you are rude when communicating with them. I commented on your times that you are open because Google said you are open three days a week, your website says 5 days, and other sites say 4. It is not clear to a customer who has to travel downtown for the work.

Irina came highly recommended by my daughter who had gone to her for her wedding dress alterations…read more I was in need of having my Mother of the Bride dress shortened. Irina listened to what I wanted done and she did a beautiful job with the alterations. I couldn't have been happier. I will definitely use her again if needed and won't hesitate to recommend her to anyone else needing quality work done at a reasonable price

TK Tailoring did an amazing job of altering my daughter's wedding dress. The bodice was taken in…read moreseamlessly and she shortened 4 delicate layers of the skirt section. The train is very long and wide, so she was very creative on adding 3 loops and buttons to make a custom bustle for dancing after the ceremony. She ensured that the 3 additions are reinfored underneath the skirt and shouldn't tear. She also did an excellent job of modifying the bodice of my mother of the bride dress. My daughter and I would highly recommend her!

unfortunately, I am very upset how they treated me and the work that was done to my suit. I…read moreactually need to take it somewhere else to get fixed as they didn't take the measurements correctly and now the pants are approximately 2 inches too short. Communication seems to be lacking. sadly, I will not be returning to this business.

I have had several items altered at Henry's. The tailor did an excellent job every time…read more 5 *

Terrible experience with this Tailor…read more I dropped off a winter jacket with broken main zipper and pocket to be fixed in the first week of December 2019. I dropped second jacket off a week later. By January 16th 2020, neither of these two main zippers were fixed. The lady had promised each of them within 3 days!!! As a result, I had to get through several days of a blizzard that hit Victoria with no jackets, and I have no jacket for skiing at Mt. Washington this weekend. To make matters even worse, the lady behaved terribly, interrupted multiples times when I tried to express my feelings, and had nothing but excuses for her mistakes Here are the excuses: 1. The first jacket zipper appeared fixed for a few hours, but she felt it was not her fault that it broke again a day later. This despite the fact that she had promised that the zipper did not need to be replaced and it was her choice not to replace it. This caused some of the delay as the first jacket needed to be brought back. 2. She said openly that she missed a Saturday off work because she woke up and thought it was Sunday, her day off, and did not realize that it was 4:00pm. This after knowing that the weather was cold, and I for one at least had no snow jacket to wear. Guess no work got done that day! 3. She did not try to pick up a new main zipper for the black jacket until January 12th, by which time of course Fabricland where she picks up parts was closed due to blizzard. Okay fine, not her fault for the blizzard, but January 12th for jacket dropped off December 6th???? And after she repeatedly promised them in 3 days!!! What explains that?? In the end, maybe there are happy customers. But what takes the cake in my case, is that beside the blatantly terrible delay of 5-6 weeks to repair these two jackets, in winter no less, the jackets were still not done for my ski trip, and I had to go with broken main zippers. Not only that, but NO REFUND for any of this. She acknowledged that the wait was insanely long and apologized for that, but continued to make excuses, interrupt, and offer NO REFUND. For my part, I don't see how I could have been more restrained and polite, and repeatedly had to ask her to stop interrupting me. Wow. Just Wow. I am still back $36.75 for nothing more than a fixed pocket zipper. To her credit, she offered the other $36.75 back for the second jacket -- but after holding on to it for a month and not doing any work on it. I will never return to this place. Not a mean lady, but I ask you -- how professional is that? If you think it might take 6 weeks to fix a blooming zipper, don't promise 3 days! Good Luck!

I have been using this fantastic service for the last 6 years . Dry cleaning my better clothes and…read moregoods. But over the last 3 years I have had my clothes modified. Distinctive patterns and patches added to jackets and pants. My larger fabrics sew into bedding or covers. The amazing staff have always made my inner vision and reality. From large canvas fabrics made into covers for my bed to Hanging on a wall. I once as for a 12 foot zipper to be done. No Problem. My pants fitted. No worries. I personally recommend this business to everyone. The staff are friendly ,knowledgeable and always helpful. 5 stars!

Nice and friendly place for a hemming , always done on time …read more Been using this place for the last 15 years now, affordable prices

I've always taken my large quilts here and they come back in great shape. Staff are always pleasant…read moreand helpful.

Vile staff member, got into an argument with me, then threw my expensive, custom made shirt at me…read more Stay far away from this dry cleaner.

My daughter is getting her prom dress altered here and I knew right away that she was in good…read morehands. They took all the measurements and asked the right questions to make sure my 14 year old feels comfortable in her dress. The tailor is very knowledgeable about materials and the price is reasonable.

I asked for a tie to be made out of a prom dress fabric to match…read more Was told that this was possible and they could make a tie. Spoke to multiple people there who confirmed this was a possibility. I even called twice to confirm measurements. When I went to go pick up the "tie" it turned out they had made a sash. This was very disappointing since there is only limited fabric from the dress left over. They wasted my fabric and my time.