Excellent, well connected PCP in San Francisco! Great office staff - takes Blue Shield CA !

Absolutely a wonderful doctor, disregard everything else you've read. I was assigned her through my insurance and after reading the reviews was left feeling reluctant to go. Nothing could be further from the truth. Very professional, compassionate, thoughtful and caring doctor who I'd recommend to anyone. read more

I made an appointment through Blue Shield CA to see Dr. Svidler to get an annual wellness exam and when I called to confirm it and ask a few simple questions, two of their receptionists couldn't understand basic English. This place sounds a nightmare, glad I read the reviews online first. read more

The Doctor and her stuff provides extraordinary care for her patients. Always on contact when you need them, always with great care and support. read more

Dr. Svidler and office staff are beyond incompetent. Never trust their medical direction and consultation. They will dismiss one's concerns and cast the blame on the patient. I've already filed a grievance with my health insurance. Their medical license should be revoked for absolute negligence in this medical practice. read more

If you want to stay alive, do yourself a favor and avoid at all cost. Incompetent, rude, really awful bed manners.

Dangerously incompetent is the only way I could sum it up. Can't read basic EKG, relies on the machine to read for her, doesn't understand when medication is contraindicated, prescribed antibiotics over the phone without imaging and with no improvement afterwards. Most importantly she has no inclination to act when situation requires immediate attention and not providing such significantly increases morbidity and mortality of the patient. Does not ensure appropriate follow up. I am dumbfounded she actually has a medical license. The only reason she is still in practice I could only explain catering to elderly, Russian speaking population which prevented any filings of malpractice or negligence. Avoid at all cost if you are looking for somebody with knowledge of medicine. Dr Svidler was a primary care physician of my late father and it is only because he ask me not to that I didn't file negligence with California medical board. read more

Good PCP who listens and empathetic. She called me direct to go over my bliss work results as soon as they arrived . I am sending my young adult kids to Inessa. read more

I'm 64 yrs old and have been seeing Dr. Svidler for 2 years now. She is my first primary care doctor ever as I have always preferred to use alternative medical options. My health situation now benefits from seeing an MD and I am so grateful to have stumbled onto Dr. Svidler. She and her staff are very attentive and go out of their way to support me. Dr. Svidler is no nonsense, straightforward and I appreciate her attitude. read more

I saw her for the first time with a few medical problems, check in was great with a minimal wait time, the visit was non rushed, and each and every concern was handled fully. I was given plenty of trial medications in adition to the prescriptions given. Everything was handled well, I honestly had no complaints with my visit and I will definetly recommend her to others. read more

If I could give her NO STARS i would. The whole process of scheduling my appt to going there just to leave disappointed was a fuckin hassle. I don't even know why SF Health Plan would even put her useless ass as my PCP, now she isnt. First when I called to make an appt , her stupid slow ass Russian speaking receptionist hung up on me TWICE when trying to call to make an appt. Then when I called the 3rd time , she finally answers like "HELLO?" bitch doesn't even introduce herself. Then i said I would like to schedule an appt and she agrees and I couldn't understand shit she was saying so she books me an appt and tells me to come early. So I come in 10 mins early the day of , just to wait OUTSIDE of the fucking room for another 10 mins past my appt. I go in and it looks sketchy as hell. The couches look grimey and the whole set up was so closed in and weird it was nothing but Russians in there and I'm sitting here clueless thinking why they were all staring at me (probably talking shit) . I do paperwork and 30 mins later I go in with the receptionist and she checks my weight with my full clothes on and tells me a whole wrong number in which I had to correct her. Then Inessa comes in. She asks me about blood work and vaccinations and blah blah blah and I'm like I'm here for a prenatal appt like I scheduled. She seemed so confused and unsure and then talks her ass off about a whole bunch of NOTHING but BULLSHIT , I could barely understand her ass cause her accent was so thick. Then I explain to her my situation , and she just brushed me off and refers me to a whole different hospital that my health plan WAS NOT contracted with. Why TF would you send me somewhere that's not within the health plan she works with? That's so fucking stupid and the receptionist at the other hospital even said I'm not registered there and that I am not contracted with them so I couldn't even schedule an appt anywhere. I felt like she wasted my whole fucking time and gave me no information to shit or even help me with what I came in for. She probably seen I was with SF health plan and knowing how weird certain doctors be she probably didn't want to help me because she wanted to get paid cash up front or card lmaoooo! That bitch is so stupid and her front desk all just dumb as fuck. Please do not waste your time going here unless you're old and Russian. read more

From the reviews I read here I didn't know what to expect walking into her office, but I did not have a great experience. Dr. Svidler was nice enough, but I went in needing a prescription urgently and after many unanswered phone calls and even the pharmacy calling her directly I could not get this taken care of. She seemed to have a specific plan in mind when I walked in of general overview + appointment for some blood work and then send me out. It was a frustrating appointment and I really felt like I could not communicate my needs to her, and when I did it was misunderstood. Her staff was all very nice, but she needs a nurse or assistant of some sort to help with the basic medical history because even the process of inputting my medical history was tedious and difficult. I felt like I was being questioned about every medical decision I had ever made without any room to be heard. It was frustrating, but I walked out happy that I could get my medication finally and now that I can't even do that, I couldn't tell you what the point of my visit was. She did at least take her time with me, but it was a very weird vibe because we sat in her office rather than a patient room. Overall I felt more like I was being interviewed/questioned than talking to my doctor. read more

office visit - february 25th. doctor #1 of 6 condition: violent cough for 1 month. why oh why did i not yelp dr. svidler before making an appt?? shame on me. this is how the appt basically went: me: i've had this violent, inconsistent cough for about a month now, but i'm not sick, and i have no idea what caused it. what's wrong w/me? svidler: i don't care enough about you to REALLY do my job, so i'm going to give you singulair (which could actually cause upper respiratory problems) and codeine. me: ... oh ... ok. ... but, what about... svidler: (shoos me out the door) come see me in 10 days when you figure out that the singulair doesn't work, so i can charge you another $200 for not helping you whatsoever. ------- moral of the story: luckily, i did NOT see her 10 days later. instead, i made an appt. w/dr. gendelman in suite 102. he actually cares about his patients. (the lone star goes to the friendly assistant who took my blood pressure.) read more

Dr. Inessa Svidler is an awesome doctor. She is very helpful & explains everything clearly. I would highly recommend her!

Great doctor! Have been seeing her since I was about 15 years old. She is professional, knows her patients, medicine, and is just perfect. I am very picky with my doctors since I'm a nurse and expect a certain level of expertise, but DR. SVIDLER IS THE ONE!!!! She will give you the best advice as to what to do if you are sick-whether its a cold or something serious; she can refer you to the best doctors around-who will help you. Thank you Dr. Svidler for being our doctor! read more

The doctor and her asistants have always been good to me. Appointment are mostly offered the same day (if you call in the AM). Waiting time was rather pleasant - two, maybe three minutes. Receptionists English may not be the best, but on repeated visits she will recognize you and call you by your name. Conveniently located right behind UCSF. So in my case I heve been sent there for x-ray. And pharmacy is near by too. They take most of insurances, but you have to let them know ahead of time. Credit cards are not welcome, so bring check or cash for co-pay. read more

Dr. Svidler and her staff are very nice. I've seen her as my primary care physician for over 4 years now and have only received the best care and treatment the number of times I was ill from; asthma and allergies, to flu symptoms, to a nasty foot infection I had. She was/is very thorough in her diagnosis and recommendation, and will refer you to a specialist (which I took advantage of a couple of times) if your condition so requires. As a previous reviewer said, I too found her randomly on my healthcare internet list of doctors, and I am very glad I did. She and her staff are Russian, though they speak English just fine. This native Californian has had nothing but good treatment from her, and I will continue to see Dr. Svidler as my primary care physician. I love the central location between California and Geary (on Scott) for Muni lines. I would definitely recommend. (The only reason I give 4 stars is for difficulty in parking if you drive - can be a hassle.) But other than that, no problem. read more

found her randomly through my healthcare online provider and chose her because she was one of the few women doctors on the list and was close to my work. i scheduled an appointment with her because i was having a skin irritation due to my job as a bartender. so i call up the office and i get her receptionist that speaks with a HEAVY russian accent. i ended up agreeing to most of the things she said because i just couldn't understand. but i got an appointment and i was satisfied. so i get there and i'm in an office that basically looked like it was filled with free clinic patients. made me a little nervous. but the other doctor in the room was a chiropractor and not her patients, not that it mattered. there was very little to read seeing as most of the magazines and newspapers were in russian. i continually felt more and more out of place. i finally talk to the receptionist and tell her that i have a HMO. she freaks out, rec: "you don't have a ppo? why don't you have a ppo? how did you get her name if you no have ppo?" me: "well, the computer said i could choose this doctor, ma'am." rec: "well, you must have integrated? ah yes you have integrated. next time you must say" (at this point of the conversation she slows her speech and talks to me like i'm four years old) "in-te-gra-ted h-m-o. next time you say in-te-gra-ted h-m-o. we take you, but next time..." me: "um okay." and all i'm thinking is, "bitch, if i could understand your ass when you're on the phone, we wouldn't be having this problem would we?? and don't flippin talk to me like i'm stupid." grrr. so i fill out the paperwork and shortly after that i'm taken to a room where my blood pressure is taken and then i'm weighed. i'm also weighed with all of my clothes on and my shoes... which makes me feel insecure about the fact that i've magically gained five pounds. grrr. so finally she says, "you can see the doctor." well hmmm, shouldnt' the doctor see me? but anyway i go into the doctor's office, desk and all, and she asks me, "what's wrong?" i've had lots of experiences with doctors and i've always been on the table with the doctor knocking on the door to make sure i'm decent. this was just weird. so i tell her about my problem and i show her my fingers that were being weird. within five minutes of seeing my hand she diagnoses me. i hadn't even finished stating all of my symptoms, but she was convinced. (granted she was right, but still) she then goes on to ask me about my lifestyle. i tell her i bartend and she says, "you're not going to do that for the rest of your life right? you're going back to school." wasn't even a question, it was a demand. i'm sorry... is my mom my doctor all of a sudden? then she asks how often i work out... i lie. she says, "good." then, "do you drink? (yes) how much a day?" well shit lady, i'm a bartender... i'm not really going to tell you... so i don't really answer. she states, "ONLY one or two a day." yeah... okaaaay. so if i don't drink for two days can i have six the next??? psssh, who is this lady? i leave and i'm not happy. i feel like i've been belittled, criticized and barely fixed. i'm not going back. she said to come back if the medicine didn't work, but funk that. new doctor please. one where i can understand everyone, read the magazines, and feel like my lifestyle isn't under this lady's scrutiny. oh and by the way.. you shouldn't judge me when you're coming into the office wearing a skirt shorter than your doctor's coat and boots that reach the bottom of your jacket. grrr. read more

Worst doctor visit I've ever had. Hands down. Rude, apathetic service and the doctor did not even pretend to listen to me and what's worse is that neither the doctor nor her secretary speak English very well. I called beforehand to ask if they accept my insurance and the lady on the phone gives me the okay (she lied) and tells me to come in. Someone calls me a week before my appointment telling me I missed it (I think that's what she said, I honestly could not understand). Somehow we ended up rescheduling for the next day. So I'm in the office and I had to wait over an hour as I'm watching all these old Russian ladies walk in and out getting admitted before me even though they arrived after me. Finally I get to see the doctor and it was literally the worst service I've ever had. She didn't listen to me, or even at least pretend to care. She was totally indifferent and caustic and sat behind her stupid fucking desk not listening to me like a fucking asshole. So after two and a half hours wasted and a futile doctors visit, the lady at the counter tells me I have to pay $200 DESPITE the fact that I have a PPO and had been told on the phone prior that my insurance could cover the visit. This enraged me so much. Fucking swindlers, man. I gave them a peace of my mind and subsequently submitted defeat and paid that $200, which was equivalent to basically feeding it to a fucking cow since I do not benefit in either situation. This whole experience has left me pissed off and wallet-raped. I am writing this as a cautionary tale informing all potential readers who have somehow ended up on this page to not go to see this godforsaken fraud of a doctor. read more

Dr. Svidler has been my family physician for many years. She's careful, a good listener and a very good explainer,and has always been caring, kind and compassionate. Her hunches are always correct read more