I hear great things about Dr Savant; unfortunately I wasn't able to experience his care. I scheduled an intake session for two weeks out. The day of the appointment came and I I received an email that was supposed to contain a video link, but the link was missing. I emailed, called (phone number on the website is disconnected), and texted. No response. I finally got an email from the Director of Patient Experience; no apology, no explanation. I took time off of work for this. If this is how the front office takes care of prospective patients, I can't trust I will be in good hands. V disappointing. read more

My husband and are interested in a Concierge Physician.I was referred to Mark Savant MD However when I called his office his phone rang and was in the "on" position and sitting in his pocket with the volume turned up.I recognized Mark's voice.I was able to hear very clearly an entire confidential conversation he was having with a patient.That would be considered a blatant HIPPA violation inadvertent or not and would incur a large fine. What a careless way to run your "concierge" practice.I will be looking elsewhere. read more

Best doctor I've had. Staff is super quick in handling all my requests through their portal and always so helpful. Dr Savant always listens carefully and makes sure he covers everything during my visits. Everything works so well and is so easy with this practice. I feel I'm in good hands. read more

A very qualified Nurse Practitioners left and I was left with standar care. Others there seems Wirth while too; thus, worth a try with other Dr. and support Staff. read more

Checked in with Dr. Mark - my left shoulder was hurting and we did a plan to change my food choices and improve my quality of life. His staff is amazing. Making sure i had all my answers to my questions. Appreciate the kindness. read more

Dr Savant and the other doctors are excellent. They care and explain things well. But as others mention, the front staff makes it impossible to get anything done. It's hit or miss. Sometimes it works, but often they don't pick up the phone, they don't respond to emails and that's a problem when eg you need a prescription filled. Last time, I had to schedule a virtual appointment with the doctor to refill my prescription after calling and emailing. ...... Not the best use of anybody's time. read more

Wow, it all started with my initial call to Mark Savant's office. I received their message for some reason during regular business hours. The girl on the recording sounded so unfriendly, it should have been my initial warning. I gave them the benefit of the doubt and called back a bit later. I could tell the same girl who made the recording answered my call, with her very unwelcoming and "you're bothering me tone". I let her know I wanted to make a new patient appointment and she very rudely said, they are no longer accepting new patients. I started speaking to her and she slammed the phone on me! I was shocked, but glad this all went down now and not as a patient. I also looked at the Dr's reviews and he has been flagged for being homophobic. Everyone should avoid this place! read more

Dr. Savant is one of the best doctors I have ever encountered. He is kind, caring, and knowledgeable and his bedside manner is unparalleled. He truly cares about his patients and takes his time to address your issues and is generous with his deep knowledge of medicine and health. I hadn't visited Dr. Savant in years and was in the hospital after the birth of our daughter and left him a voicemail and he called me back quickly. I was in disbelief. During one of my recent visits, he spent a lot of time with me explaining the affects of diet and insulin. His understanding of integrated health is remarkable. I highly recommend him. Everyone should have such a caring and intelligent doctor as Dr. Savant. read more

It took nearly 3 weeks for my mom to hear back from Dr. Savant about her lab results. My mom doesn't speak English so I had to call the office for her. We called 3 times and nobody picked up so we left a voice mail each time. Never got a response after 2 weeks. The 4th time we called, they finally picked up and when we spoke to the staff about it and she said "he will give you a call when he has TIME." After that we still didn't get a call. So my mom went to the office in person and she finally got a call that evening. read more

Dr. Savant is generally great, I saw him for years. His staff, on the other hand, fails to meet basic competency standards. I don't even understand how such a smart, lovely doctor employs these people - and has for a long time. Dr. Savant - get a new staff if you truly want to be a "concierge" practice. They can't fix billing names, billing addresses. They can't find things in the calendar. The experience with THEM made the experience with HIM bad. I see other doctors - eye doctor, sports medicine, whatever. His is the worst staff by several miles. They have no ability to solve problems. It's like talking to a child. My other gripe is that he sometimes just prescribed pills when I had a health complaint - rather than working with me to get to the bottom of it. read more

In-network doctor, out-of-network prices. I visited Savant because he was covered by my insurance. He referred me to the lab in the same building as his practice. I've never seen a higher lab bill in my life. Part of the responsibility of a physician is to ensure that he refers patients to an ancillary service covered by insurance. I won't be returning. read more

Dr. Savant is a wonderful caring physician. However, his staff is incompetent and rude. I cannot even get a message to Dr. Savant through his staff. They cannot even get my name correct even though I have been a patient of Dr. Savant for over ten years. read more

Dr. Savant had the best bedside manner I've ever experienced. He was so passionate about answering ALL of my questions, in detail, so that I had the full picture...when's the last time you had a 45 minute discussion with your Dr?! Thank you Doc! read more

stay far far far away. my aged mother desperately needs a PCP general practitioner physician. i found this doctor's office on the internet. booked an online Appointment. Persuaded my reticent elderly mother to accompany me in an expensive Lyft car. Arrived a half an hour before online Appointment time. stood by the office door the front desk girls were late opening and true idiots. BS artists paid a pittance. They said that they could not honor my elderly mother's appointment time. Z E R O stars -- maybe a Negative Ten score. Dangerous place for patient health! STAY AWAY, far far far away. read more

I use to go to Dr. Savant. He prescribed a monthly prescription that was expensive (non-generic) $100/month. When he changed over his practice to a concierge service I decided to seek another doctor. I found a wonderful alternative doctor who prescribed a generic alternative that work great for less than $15/month. This made me wonder - was Dr. Savant not aware of this alternative or were their other benefits for him to prescribe a drug still under patent. I don't know the answer but regardless - either way the answer is not good. read more

Unfortunately, this office has questionable ethics standards. I strongly recommend reviewing the bill and discussing the charges with the doctor - the front desk won't cooperate much post factum. I was looking for an OBGYN, and, by mistake, I ended up in this office. I waited for 35 minutes in the waiting room just to find out that I came to the wrong doctor. The doctor did manage to ask me if I smoked, drank, and did drugs. He also asked if my parents had any health issues. And that's when we got to the mistaken OBGYN part. We shook hands and wished each other a good day. Imagine my surprise when I got a bill for a complete (!!) physical exam. When I called to clarify the situation, the front desk said that it was their policy to charge people (I think as soon as they schedule or enter the office). She would not correct the charge! I suggest they should have a credit card machine at the door by the door knob because, apparently, sitting in their waiting room is not free! Also, I am a CPA, and my billing rate is $280. I sat in their office for 35 minutes. I think they owe me $163! They got as much of my accounting services as much I got of the physical exam, but I had to pay. However, I would be happy to give them the first time 10% off. Very disappointing and outrageous. read more

So I have to say - LOVE LOVE LOVE Dr. Savant. He was my doctor since 2005 when I moved here from Chicago. Sadly we now do need to part ways because of this whole annual fee deal. I just can't afford him after I pay for my insurance. And sadly, while I did think to go to Dr. Kim, I've noticed a decline in the great customer service I used to receive before this whole annual fee. Now when trying to get perscriptions, leaving messages, or at times when I actually talked to the receptionist - it's like pulling teet to get a response. Because of the lack of response from the front desk I've decided to just find another doctor. It comes down to this - if you can afford to pay the additional fee, Dr. Savant is a great doctor and I can't say enough. If like me, you can't - just move on to another doctor's office. Even though I assume Dr. Kim is good - you have to deal with the front desk which has sadly declined in it's service. read more

Trying to find a doctor. Called last week. Asked the receptionist the usual simple questions about bloodwork and physical assessments that are performed there. Got no useful answer. Left my number but did not get a call back. Checked his "Savant MD" website and found videos that aren't informative; just more marketing. read more

Quite possibly the best doctor's experience I have ever had in my life. Actually, scratch that. Not possibly, definitely THE best doctor's experience I have ever had. So a few months ago, I had this terrible cough. It was so embarrassing. I'd be at the club, talking to some boy, and then boom. I start coughing all over his face. Not cute. Something had to be done. In the four years that I have lived in the Bay Area, I never really had any reason to go to the doctor so I didn't really have one. Turned to Yelp and originally wanted to make an appointment with Dr Savant. Nothing available for a few weeks. Oh noes! I had to stop coughing. So I was thinking that, you know, good doctors, work with good doctors. So I asked if there was anyone else that could take me. They offered Dr Kim for a same day appointment. I was in. Went in, saw Dr Kim and was amazed. I was so used to doctors, sticking a swab down my throat, asking me like 2 questions, and be out of there in 5 minutes with a prescription. Dr Kim actually talked to me for a good 30 minutes about my symptoms what kind of activities I do, all kinds of stuff to help fix this incredibly annoying issue I was having. So yeah, a week later, cough all gone. Dream. THANK YOU DR KIM. Talking to people at the bars is so much easier now thanks to you. read more

Wow, holy cow, a medical office with an actual person I can talk to? You mean, I don't have to listen to a voice recording and push numbers and cross my fingers that it brings me to the right place? I appreciate that there's a human on the other line, and I appreciate that they were able to give me an appointment in the next two days. I mean, when you're sick and you think you've got a sinus infection, the last thing you want to do is keep the phone by your ear and hope you don't miss the doctor's office when they call back. So pleasant that I could speak to someone, and make my appointment. read more

The Short: Compassionate, timely, efficient. The Long: I made my appointment about 4 weeks ago, showed up on time, waited about 3 minutes to be seen, and had Dr. Savant's uninterrupted attention for about an hour. He brought his laptop into our session, and was taking copious notes about everything. I had brought a few pieces of paper from my last appointment, and he efficiently scanned them in to my file. There was almost no paperwork, except for the notes and prescriptions he printed out. Personally, Dr. Savant is awesome. He was a classics major, and then became a doctor. He is funny, compassionate, and probably the best doctor I've ever seen. I hope his practice thrives enough that he knows he is loved, but not so much that making an appointment is impossible. read more

I hadn't been to the doctor in a LONG time. The "current" complaints I came up with during my new patient/pysical were all at least 6 months old. I was terrified to go in there but knew it had to be done. Dr. Savant is the coolest! Young, up-to-date, down-to-earth, and totally caring. No lengthy questionaire to go over your life story--he asks the questions himself. Talks about options and concerns, not pushy about his own opinions or agendas. Doris is really sweet. Zora is a new assistant and really a bright, young face in the office. Dr. Savant told me that he likes to run the kind of practice you can call and say, "Hey, I need to be seen today," and they'll fit you in. I like a doctor like that. But after all the response from Yelp, he's had to bring in Dr. Kim to help him keep running his practice that way. Hey, that's not a bad thing! I've never walked away from a doctor's appointment and raved about it. I've ranted plenty of times but raved? I can't think of one. I love this guy. Oh, and I totally agree with what Clover Dan said--"a doctor you won't hate talking to, no matter what the hell you did to end up there." Well put and spot on! read more

I waited almost 4 weeks for my appointment with Dr. Savant for a non-urgent but bothersome issue, so I was ready to rip Yelp another one if he was just another competent but over-hyped person. Sitting in his dimly lit waiting room for 40 minutes next to a pharmaceutical drug rep and listening to elevator music, I was really considering that idea. But tout au contraire, Dr. Savant lived up to the raves. His Q Q Q Q A A A format, versus Q A Q A Q A (question-answer etc.), initially threw me off and made me wonder whether he was listening or caring, but he had truly excellent bedside manner and asked that rare "Is there anything else?" question at the end. No wonder he runs late. The only thing that disappointed was when he told me over the phone that my allergy test results indicated I had allergies to "some kind of weed" and "I think it's wheat grass". I requested a copy and googled the scientific names, and it turned out the "weed" (D. pteronyssinus) is the European house dust mite and "wheat grass" (D. farinae) is the American house dust mite. Oh well. Dr. Savant's no zoologist, that's for sure. read more

I feel the need to chime in here. Dr. Savant is hands down the best doctor I have ever seen in my life. Now, for me that says a lot because I recently went through a major life changing illness. I won't elaborate on the details of my condition but suffice it to say that I ended up receiving a stem cell transplant which required intensive after care. With luck, I found Dr. Savant and after 3 years of illness and treatment, he became my primary care physician. What a relief. To find a doctor that is not only brilliant medically, but also compassionate and one who never, I mean never, rushes the visit. We all know that some visits to your doctor are quickies and others require a bit more time, depending upon what is going on. Prior to becoming so ill, I had always been healthy, never sick. Suddenly, my life changed dramatically as I had lost the membership of someone considered "healthy." Dr. Savant was attentive, in touch and astute to the entire experience. I could not have asked for a better physician for my aftercare. Eventually, I regained my health but continue to deal with the after effects of those years of illness as well as the aggressive treatment I had. Again, Dr. Savant skillfully and kindly led me through the painful long months of healing and escorted me back to heath and subsequently work, as a full duty police officer. Then, at the beginning of 2012, we received a Savant Wellness Package in the mail-- it require us to pay a lump some, yearly, to belong to his practice and continue to see Dr. Savant. It ranged but I think my cost, and my partner's, was in the ballpark of $2000.00 annually for each of us. At first we were shocked, even a bit indignant. My initial reaction was: Okay, he's great but that is way too much money. Let's look around for another doctor, one that doesn't ask for a fee to see him. We found ourselves back in the rat-race of hurried doctors that didn't even bother to ascertain our medical history from the simplest things like whether we smoked to my major recent illness. Sigh... We missed good medicine, we missed Dr. Savant. My partner and I talked about the annual fee and searched online about physicians charging fees. We realized that the best doctors are moving towards this practice and evaluated for ourselves what we wanted, for our own healthcare. After careful consideration, we decided that excellent medicine--Dr. Savant-- was worth it. After all, I had long since experienced the contrary and after having been extremely ill, our decision became a no brainer. We paid. And you know what? I'm glad we did. In short, there is no price on health, good health. Unfortunately, we often don't realize it until it is something we have lost... Dr. Savant is an amazing physician. If you can afford to pay his fees, I highly encourage you to do so. Nothing is more important than your health even if that is hard to fathom when you have it. read more

Dr. Savant was recommended to me by a close friend. It was a good choice. From first impression, you can tell he really wants to get to know patients (their lifestyle, concerns etc.). He gave some useful and beneficial tips on health and fitness. The office procedures seem very organized, which is a plus. You don't see files and papers all around. They're all about using laptops and computers at this place. It's reassuring. read more

When I changed jobs and switched from Kaiser to Blue Cross a few years ago, I had to select a new primary care physician. I'd rarely needed to see a doctor for anything (knock wood), so I didn't take the task of choosing one very seriously. If memory serves, I just randomly picked Dr. Savant from a list on the Blue Cross website. I lucked out. I've had to visit him a handful of times over the past few years, and I've had nothing but the most positive experiences. He has an amazing ability to educate without talking down or dumbing down. Like most doctors, he's probably very busy, but you'd never know it. He gives you his full attention, spends as much time with you as you need and never gives the impression he's in a hurry. I highly recommend Dr. Savant. read more

Well, after not having been to a doctor in many years, I was relieved to find Dr. Savant to be so welcoming and thorough. I went in with a bit of a medical dilemma, and he spent a lot of time talking about my medical background and other ongoing problems I have that need to be addressed and perhaps could have been linked to my current issue. I really enjoyed the experience and I'm happy to have found a primary care doctor that I can feel good about seeing regularly. read more

It's that time of year... time to get checked out. Luckily, I've finally been having a streak of fantastic luck finding good health care providers! Dr. Savant is one of them. Really knowledgeable and down to earth and super techy - at least more so than any doctor I've had before! No more scribbly notes and yellow copy this and pink copy that... everything I need is printed out nice and neat for me. The wait wasn't bad and the office staff were actually really friendly - I know, can you imagine? There was no rushed feeling and no playing the game of "which door is the doctor behind now". I didn't have brain freeze when I had the chance to ask any questions because I felt like I knew that I could always ask later! At last a doctor that I can actually have a conversation with and maybe even shoot the breeze a bit with. Hooray!!! The final thing that convinced me to end my search for a SF doc was the decorative plate of The Simpsons on his office bookshelf. Done deal. read more

Dr. Savant and Dr. Kim are absolutely 5-star all stars. The receptionists (I have spoken to Sophia) are also very accommodating and understanding. I have called in twice for last minute emergencies and they were able to accommodate me the same-day, even though both doctors had booked schedules. These doctors care about you, your life, your needs, your interests and your health. It's a refreshing way to be treated! read more

I saw Mark last week, and the reviews didn't disappoint. He's a cool guy. I hadn't seen a doctor in a while, so I gave him a rundown of some of my concerns. He addressed all of them, explained things to me thoroughly, and gave me a few samples on top of my perscriptions. We exchanged a few bits about growing up in San Francisco. The conversation was really relaxed. I got the feeling that Mark cares more about a person as a whole than just their ailments. I really appreciated that. On the flip side, the Yelp recommendation comes at a price. In order to get an appointment with him, I had to book almost a month in advance. I picked the last available appointment on the day I went, and had to wait an extra 40 minutes to see him. Despite this, he took his time and wasn't in a rush. After we left the examination room, the entire office was empty--he was the last guy to leave the office. That really says something to me about his commitment. As long as I don't have any immediate medical concerns, I'd like to keep Mark as my doctor. read more

This office has been terrific for me. I am a patient of Dr. Kim. I have seen him separately for complications with a broken toe, and for acute back pain. Dr. Kim does not suffer from some of the issues I've had with other doctors in the past, where assumptions were made about my ability to understand options and the potential factors to a problem. Being a reasonably web-savvy person, I tend to do my homework about what might be going wrong, and what to do about it. Dr. Kim talks to me at the level that I'm at, and we come to an agreement on diagnostic approaches and the right specialist consultation or treatment we want to go with. It's nice to have a collaborative doctor. The last time I saw him, I couldn't walk, so his friendly office staff set me up with a wheelchair and delivered me to the hospital across the parking lot. When I go to see Dr. Kim, I know I'm in good hands. read more

Mark has been my doctor for over six years. I came to Dr. Savant when he worked at UCSF Medical Center. He has remained my doctor through many jobs and, more recently, through a move to the East Bay. I still come to Dr. Savant because he has always provided genuine empathy in dealing with my health issues. He is a fantastic doctor and exhibits a wonderful bed-side manner that helps to alleviate patient concerns. In addition to being a wonderful physician, Dr. Savant's maintains a well-organized (and now, highly computerized) office with the help of Doris, his assistant. Mark continues to stay abreast of the newest technologies and treatments. As such, he always ensures that his patients receive the best care possible. I am extremely glad that I have been able to keep Dr. Savant as my physician for all these years. Both he and Doris are truly wonderful. They make a great team! read more

I just went for my first appointment with Dr Savant, and he was great. He stayed with us for a long time and asked very insightful questions. And he was funny. ^_^ I'm really excited to find a doctor that I really like! read more

Found this doctor off of Yelp and love him so far - I can tell that he cares about his patients and is a dedicated practitioner... Pros: Really sits down and listens to you share all of your symptoms, thinks holistically, will stay late to call back patients, high tech - maintains patient files on the computer and will give you a computerized printout of your prescription - or call it in the pharmacy for you! Cons: His office staff workers are a little bit busy - but only because he is so popular - I have no problem with that because you can tell that they are doing the best they can and care about the patients as well - they provide high quality service. His office is really close to the University of San Francisco campus - enter in from the entrance at Stanyan & Fulton St (same intersection as Fulton & Parker) - all you have to do is go down one floor and you're there. Also note - because this office is part of the hospital, they don't have their own labs in office - if you have to do a urine test or any blood work you'll have to visit the Lab on the 4th floor - they might not stay open late even if his office does! read more

I've been lagging on finding a pcp for a while now...but a close friend of mine recommend me to him and I'm glad that I made an appointment. The best quality that Dr. Savant has is that he listens and actually talks the patient. He sits there with a laptop and types any pertinent info needed to figure out a diagnosis for you. He def. knows his stuff and is very professional at all times. Very easy going, very easy to talk to, and had an overall fantastic experience in the office. Make sure you call and book an appointment as soon as you need - because he books up quick! As a new patient, it took me 6 weeks to get an appointment, but Dr. Savant assured me that once you are an established patient, it becomes easier to book a last min appt (for those icky colds!) so now that I'm a patient of his, I'm golden! read more

I simply LOVE Dr. Savant. I have some complex medical issues that necessitate frequent dr. Visits and intervention. Despite having a very busy practice, Dr. Savant always takes the time to compassionately listen to my concerns. That is such a rarity these days. I am always afraid I will be blown off by doctors because I am so young and have so many medical issues; I have never gotten that vibe from Dr. Savant. He comes across as someone who genuinely cares. His office staff is wonderful as well. Ashamedly, I can't remember their names. They are totally on top of things and return phone calls promptly. The only downside is that sometimes the wait times are a little longer than some other offices because he is so busy. Give Dr. Savant a try; you won't be disappointed. PS- I found him through yelp.com! read more

I've been seeing Dr. Savant for at least 10 years (holy shit I can't believe its been that long!) and I can't speak highly enough about him. He is compassionate and genuinely cares about his patients. Plus he takes the time to sit and talk with you-who does that anymore? He has come to the rescue on two occasions when I was misdiagnosed by other doctors, and helped me get rid of nasty colds so that I would be well enough to enjoy my travels. The staff (especially Doris) is also great and have always (literally every time in the last 10 years) been able to squeeze me in at the last minute when I was feeling horrible. Yay Doctor Savant! p.s. Just so you know, he's taking notes on his laptop not looking up your diagnosis on WebMd... I may or may not have been wondering about this when he first started using the laptop during exams a few years back :) read more

I've seen Dr. Savant many times. I am definitely not into Western Medicine in general and a Western doctor is not my first choice for Health Care, but Savant is not your average Western doctor. He doesnt push drugs and his office is pleasantly devoid of many advertisements and such by drug companies. He is a good listener and is interested in developing relationships with his patients. He has called me a few times over concerns, which ended up preventing a doctor's visit and saving me money as well. Especially in a world where finding a western Doctor who even seems human is always difficult, Dr. Savant is definitely a breath of fresh air. read more

Dr. Kim is a rock star in the medical community. While I'm not thrilled with the St. Mary's medical scene (and "catholic health" in general), Dr. Gene has been solid every step of the way. He has taken extrodinary care of me and my family for many years and I would be reluctant to go anywhere else. If you're loking for a good primary care physician, look no futhter. read more

I couldn't agree more with the 5 stars rating for Dr. Savant....being a typical male I avoid the doctor at all cost--because you know nothing is ever wrong with us guys. Nevertheless, I made an appointment and must say it was a great experience. Office was efficient and staff was friendly. Dr. Savant has excellent bed side manner...highly recommend. read more