I was ripped off and deceived. NO MOTAR was installed under…read morethe tub they invoiced me for an install of tub and plumbing for $2100. They used the framing from the box it was delivered in which is not correct per the instructions manual and the manufactures representative I've consulted with. No support under the tub it is literally off the ground and will cause cracking and it could fall from its position on the ground and dislodged from its position, which would cause the whole thing to be redone and repositioned with plumbing and tile work. Very expensive to be redone. I've been trying to reach them for months. They also installed my shower head 3" too far toward the wall side so it's not centered while you're showering. They told me it was a 2.5-to-3-hour job and ran out leaving a mess after 1.25 hours. Now I know why; no support under my tub it is actually lifted off the ground under the and I'm afraid it will crack or fall down when I shower, it buckles under my feet. I have never used it as a bathtub because I'm afraid the weight will cause it to fall down and crack. It should be completely tear out and re-done because there is no mortar or grout or support under the tub. They never water tested the tub either. I was ripped off and deceived. I have never taken a bath which is the reason I put a soaker tub in, due to the bad installation and no support. I am concerned the weight of the water in the tub with my weight will cause it to move from its position. They only put 2 screws in one side of the tub when I threated to do a credit card dispute. But never did the mortar or grout under the tub, the tub is literally off the ground. I can wave 3 paint sticks under the feet of the plastic tub.

They have been helping us many times with great work when our condo association pay for repair.read more

They did a great job removing tree roots from my sewer pipe. I was getting other work done, and…read morethey were able to maneuver around the other workers to get their work done!

He is a Handy Man that knows how to do alot of jobs! I went out to buy s new kitchen faucet,and…read morehe's knew exactly what He was doing!!!!!! I'll keep his card, whenever I need something to be fixed at my home, I'll definitely call on him!!!!!

What a bunch of thieves who prey on the needy. I know this world is about supply and demand,…read moreespecially when your heat goes out in 18 degree weather on a Saturday morning but charging a premium on that service makes me sick. I don't know how this place has such good reviews. I just got a call back from the guy and he wanted to charge me $180 and hour for labor and also just to come out and check out what is wrong with our furnace. Maybe they do a good job on servicing and fixing your heating and cooling but there are a lot of places that do a good job too without ripping you off on the labor end of things. I called Prime Time Heating & Cooling instead and it was $69 for the service charge and they came out within the hour to fix everything. AAC, this is a poor poor way to treat people who are in need knowing they need heat on a cold winter's day. Be careful of these guys everyone.

I had an exceptional experience with AAC Services. First, I called their company late on a Sunday…read moreafter my furnace went out. I was able to talk to someone right away, and they offered to come to my house immediately. However, as it was after hours, my home warranty company wouldn't cover the visit, so they set up a convenient appointment the next day to meet with my work schedule. Sul Salam was the technician who came to my home to address the issue with my furnace. He was incredibly friendly and professional. He identified the issue with my furnace right away. When my home warranty company tried to give him the run around over the phone, he was very persistent and advocated that they cover the visit (which they ended up doing, thanks to him). It didn't take him long at all to diagnose and fix the problem with my furnace, and he actually spent the vast majority of his visit on the phone with the warranty company. He didn't charge me for the extra time it took to ensure that the warranty company covered the repairs. If I ever have any other heating issues, I will definitely give AAC Services a call, and I will request Sul Salam by name. I highly recommend this company.

I had a system installled by a different company a few years ago and it was never charged…read morecorrectly. I called the famed T&G and they tried to rob me blind after they came out with some outrageous pricing for refrigerant. Contacted at least 5 other companies that would not tell me how much per lb they charge for refrigerant the tech will let you know after the diagnostic, no thank you. I message prime time here on yelp and the pricing was up front and reasonable. Tech arrived within the arrival time frame was knowledgeable and completed the task within 20 minutes. I call them first the next time i need service.

Our 30 year old air conditioning failed during one of the hotest weeks of the year. I really didn't…read morethink I could get someone out the next day but I texted Prime Time and they responded in 10 minutes and set up an appointment that day! The owner is Kevin and if anyone has a Phd in HVAC, he's the guy! He talked about several options I had and was out the next morning installing a new AC system at a VERY reasonable price. I never felt pressured or felt like he was just trying to sell me a new system. My new "go to" company for HVAC. Trust these guys!

John was great! Very patient and detailed with my older parents. John ran a new line upstairs for…read moremain floor plumbing to a washer dryer combo. He was clean and tidy and gave mom and dad a rundown of all steps. He went above and beyond and installed the actual unit once all the work got done. I appreciated the communication and pics he sent to me!

John came in and absolutely saved the day! We had Hoover Plumbing over to help us clear out a…read morekitchen sink drain backup in our 3 year old house. They supposedly ran 75ft of cable to snake it - only to tell us it couldn't be unblocked with just a snake and we needed to do a $1500 jet power flush. I felt like they were giving us the run around, so I gave John a call - he came in personally on his day off and was able to power through the blockage with his cable. That's it! No add ons, or extras! John and his team are absolutely our primary plumbers from here on out, no question!

Great experience with Detroit Metro Mechanical…read more We brought them in after our gas bill spiked nearly 10x and one tenant had consistently high heat while other units were fine. They quickly identified the issue as failed zone valve heads causing one zone to call for heat nonstop. The repair required temporarily removing the water heater to access the valves, replacing two zone valve heads, and restoring the system. Everything was handled efficiently and professionally. Since then, temperatures are balanced and gas usage is back to normal. Highly recommend for anyone dealing with boiler or zoning issues.

I was truly impressed with the technicians (Hunter and Dajon) they came and serviced our boiler…read more Their knowledge and experience along with their customer service was truly impressive in today's society. The cost was more than reasonable- especially when I received calls from other companies with a $20 plus difference per hour. I finally found a lifelong company to service our HVAC needs. It feels so good not being taken advantage of, especially being a woman. Trust me I don't give great reviews and recommendations easily...you want to call them FIRST!