I am Dyer Insurance customer for over 7 years. They did save me a lot of money when I sign up with…read morethem. I was checking if they ar ethe best option for me fiew times in this seven years and the only thing that come out if those excersizes is that Dyer Insurance provided me with the best value for the money. Bob and Debbie were very helpfull on navigating me through dealing with insurance when I had need to file claims. I do recomend Dyer Insurance to anyone who is looking for trustworthy insurance agent.

From the owner: We find you the Best Insurance at Very Low Prices! Whether you have the ideal history, preferred…read morecompanies desire, or a not so perfect history, we find the right coverage, with the best company, at a competitive price.

Liberty Mutual is a Rip off and they false advertise, accident forgiveness, I never saw that with…read moremy 1 and only accident that was my fault. I paid for full coverage and had 2 hit n runs to my car and I put in a claim just to have my premiums raise, and was put on my driving record . What was I paying for w full coverage? Why put accidents on my record when I had no control my car was parked? Absolutely the most terrible insurance company I have ever had in my 25 yrs of driving .

I have only had good professional service from Liberty Mutual Disability Insurance. They have been…read moreinformative and supportive. During a very challenging time in my life. Brandy Pelletier has been my case manager, and has been very sympathetic of my condition. Lois Beaupain, in finance has been very understanding of some of my challenges. There are several ways a person can become disabled. Illness, accident, war and in my case medical negligence and neglect. It's a tough pill to swallow, when someone or a organization that you put your trust in disappoints you. Thank you Liberty Mutual I'm not sure why I've seen so many negative comments about them.

Made a claim for auto glass , they made an appointment . Company never came called Liberty Mutual…read moreno appointment was ever made. Now I have another 3 days before I can a replacement again. They couldn't help me at all and asked me to call around for an appointment .. getting this fixed then shopping for another Insurance company.Lousy customer service.

I have been dealing with Liberty Mutual since March 2012 regarding my short term disability claim…read moredue to working at Beth Israel Deaconess Medical Center. The consultant/medical expert (Frisso Potts, MD) they used to review my Epilepsy case has been retired from taking neurology patients for years. The level of customer service was beyond disgusting. I was repeatedly hung up on. They repeatedly explain why I have to follow their deadline for filing an appeal after I never received a denial letter... which I repeatedly have told them. Do not waste your time with the appeals division, specifically COURTNEY FRASIER, HEATHER HEINS or SUE LaPIERRE. They are able to overturn denials yet they don't because that would require compassion?!? I was diagnosed with Juvenile Myoclonic Epilepsy in 1999. My seizures were mostly under control until the summer of 2011. I worked at BIDMC since January 2009. In the summer of 2011, the medication that I had been taking for about 10 years (Depakote) suddenly stopped working and I had seizures for about 1 week straight. I applied for FMLA and was out of work until the end of September 2011. I had switched medication from Depakote to Zonegram during my time off work, but as the end of my FMLA got closer (in September 2011), I knew I would need to return to work despite my epilepsy meds not being completely in check (in terms of side effects). So, I returned to work with restrictions (no overtime, etc) but due to my job being as demanding as it was (Program Coordinator of the Bone Marrow Transplant program at BIDMC), I tried to get the restrictions lifted but was only able to do so months later. After returning to work in 2011, I received a short term disability check for my absence. In March of 2012, the side effects of the new medication (Zonegram) became unbearable. A common side effect of Depakote is weight gain and a common side effect of Zonegram is weight loss. The combination of switching from one extreme to the other killed my appetite and on March 8, 2012 I was physically no longer able to eat or function at work. I tried eating and immediately threw up bile (as I had no food in my stomach) in a trash can in my office. Liberty Mutual claims they sent me multiple denial letters in 2012, which I never received prior to the flash drive in February 2013. I repeatedly called Liberty Mutual in 2012 to check on the status and was told over the phone that I was denied but with no explanation. Call after call, same discussion with my disability claims case manager, Karen Drapeau. Karen was impatient, rude, provided incorrect information about what was received and the appeal process, refused to answer direct questions about what documents may help or were needed/received. And when she couldn't handle me being upset on the phone, she would hang up on me. When I called, she was rarely at her desk and when I requested to speak to her manager or supervisor, they were never available - but over the year I was given many supervisors names (Amy Haas, Joanne Lahey, Sheila Benton, etc). I don't know how much turnover they have (can understand why - I would never work here), but it was rare to call and speak with one person who actually knew what they were talking about while also being aware of my claim. After seeing how incapable Karen was, I asked Liberty Mutual that everything that had been sent to them and whatever they supposedly sent me be forwarded immediately to me for my review via certified mail because it obviously contained my private medical information. Matching their current level of service, they mailed a flash drive of my medical notes/records via UPS with a tracking number but it required no signature. It was left in the lobby of my multi-unit apartment building. If anyone had found that prior to me, they could have followed the 1 page directions which was the only other item enclosed... "Enter password, which is the first two initials of the claimant's first name followed by date of birth in the format MMDDYYYY". Because it was addressed to me, anyone with Internet access could easily have gained access to my personal medical information that Liberty Mutual only has due to me signing a release. This as a huge potential HIPPA violation, which I brought to each manager's attention when speaking to them in April 2013 and everyone said "that simply is not our policy". If the company wasn't so cheap and mailed private medical information properly (certified with signature required), then I wouldn't be accusing them of NEGLIGENCE, but this company clearly cuts corners and denies customers of disability money they are legally entitled to. After I received this flash drive, I saw several documents for the first time (letters back and forth between my neurologist and Liberty Mutual's "objective expert" Frisso Potts, MD). Liberty Mutual told me many times that they never received any information from my providers - don't trust them!

Mr Ed Ibanez is THE best!! He always respond to all my calls…read moreand emails, takes care of any concerns I may have and does all he can to save me money in all of the policies I have with his company. Ed, you're awesome! Thank you!!

Sheena was a pleasure to work with. Very pleasant, professional and knowledgeable. Excellent…read morecustomer service.

I don't really call my agent that offen maybe every other year or so and only if I have to…read more However, Lynn Marcou with Counterpoint/Poulos Ins in Bedford, has been my agent for 25+ years and no matter how infrequently I call her she knows who I am remembers what I own and on occassion calls me to proactively get me better rates when she sees an increase on my renewal. I give Lynn at Counterpoint/Poulos Ins 10 stars and I would follow Lynn no matter what agency she's with!

Jacob & his team go above & beyond for their customers. Happy to have worked with this agency!read more

From the owner: NH-18026140 Our mission is to help you place your family…read morefirst to prepare them when the unexpected strikes.

if I could give 10 stars, I would. Brandon was very accurate following the address originally given…read moreto him which was incorrect had given us no issues with waiting the 10 minutes he had to wait for us to realise he was here... He was so gracious, extremely professional and knowledgeable as well as efficient and friendly getting this very dead Hyundai ENTR which had been jumped before unsuccessfully started and on the flatbed within a 10 minute span. He said a tip was not necessary and to have a wonderful evening that he would leave my keys with the dropbox at the Volkswagen Jean where the car was headed with all my information on an envelope. I couldn't be happier with this driver. Excellent job Brandon this man needs a raise..

I had experience when I called AAA for a battery jump start for my car…read more The service provider that showed up on a Saturday complained because he was the owner of dispatched garage He didn't realize that the battery was in the truck of the car, I got close to him and discovered alcohol on his breath plus he had 2 large dogs that broke out of the cab of his truck, one jumped all over me, the other ran down the street and we had to chase him back into the truck Too make the situation really bad the service provider after connecting the power pack to the battery terminals created an electrical surge and fried my spark plug wires and 3 Year old battery I was so upset, I paid $140 to have my car towed to a garage for repairs Over $1000 damage that I paid out of pocket because AAA sided with the service provider they sent after I sent a claim to them to investigate the damage I had all documentation from the garage that did the repairs that stated the car had no electrical problems. AAA isn't the great company it was Doesn't care about high standards