Wonderful mix of many types of stores in one. Part comic book store, part used video game store,…read morepart toy store, and even part card and sports memorabilia store. There are items for casual collectors or those shopping on a budget for kids or gift giving. There are exclusive and sometimes rare items for the diehard collectors as well. The staff is friendly and engaging as well.

Customer service was HORRIBLE! The white guy with black framed glasses and patch on the back of his…read morehead and neck doesn't know who to speak to people. He was so rude for no reason. We asked about trading services and shut us down with a tone as if we killed his dog. Gave us contradicting answers with his rudeness. Overpriced merchandise!!! If I could give ZERO stars I would.

Overall there selection is nice, they have a large quantity of everything. Was really surprised at…read morethe amount of stuff that they carry in store especially pokemon singles. But sadly as a pokemon collector they're also somewhat disappointing. As a collector I watch prices especially on cards I'm trying to collect. When you're asking graded card prices on ungraded prices especially anywhere from 50-300 dollars over market value it's unreasonable. Their service is extremely friendly however as someone who only collects one thing this is not a store I'd visit again because of the unreasonable prices they ask for pokemon singles.

Great place. Decent selection. Prices are why I've come to expect from most local gaming stores,…read morewhich is to say that it isn't cheap, but if you want these stores around you need to support them. Staff seemed friendly enough.

GREAT gaming store. Definitely the best I've ever been to. Every time I go the employees have been…read moreknowledgeable about where everything is, what's in stock, and most importantly, the games themselves. The music that plays is game-related and fits the stores vibe perfectly. Their range is so wide and they have such reasonable prices. Definitely a top choice for games and will be coming back soon.

Gamexchange store on Needmore Rd…read more I usually stop by here on a weekly basis to check out prices and because I dislike Gamestop. Ive bought numerous games and have always supported this place. However, I was treated less than stellar by the larger brown hair male associate today through numerous actions. When I first walked in, I was met with a scowl. Not a happy face, smile, anything positive. Ive worked in retail before and have had bad days myself so I definitely understood that may have been the case. After selecting my video game and walking to the front register I also asked for three coins for the machines that give you little keychains and rubber mascots. Right away was met with an attitude of discontent as if I was interrupting his day. Next, he rang up the $9 game and 3 coins for $4 each so $21 dollars and tax. He says $27 and I asked him 27 to which he repeats it and I asked him then how 12 & 9 plus tax equal 27 dollars after repeating my order CLEARLY. He finally looks down and says "oh I charged you too much." Okay so then after charging my card and printing out the sign copy, he throws the pen on the counter at me. Rude actions again and I was pretty much done with his attitude but walked away to the machine. Looking at the machines they have which models are in each. No disclaimer of a different model/set being inside (which any other place would) so one could assume they would have what was advertised ON the machine inside of it. In fact that was the only reason I bought the tokens for the machine in the first place. No such luck. So after getting three that were not related to the ones advertised on the front of the box, I walked to the front counter and explained to the same guy with the attitude that I bought those tokens for what was advertised and that it was false advertising because what was shown was not what was inside the machine. Apparently I must have damaged the guy's emotions to the point where he was visably upset and had to sigh loudly every 20 seconds as if my money isnt paying his paycheck. He also tried to say that the ones I received were from a newer set yet had no ads up with such info because I would not have bought the tokens if I knew that. After mentioning wanting to talk to a manager he finally gave me three more tokens (he also took back the first 3) After repeatedly saying "my man" every few seconds because apparently saying sir is too much of a feat for him. Oh and couldnt hand me the coins instead just tossing them on the counter. If the manager/owner reads this I hope you know that youre gonna lose business if you allow this kind of blatant disrespect and bad attitude in your store. Id just as much recommend gamestop because i dont have to deal with the crappy attitude and il recommend others do the same.

Called ahead for product to be held back was told on the phone it would be $90 and I could pay when…read moreI picked it up. Picked it up after prerelease price came to $136. I asked why it was so much when I was told it was going to be significantly cheaper prior, I was asked if I was a preferred member, I asked how I would know and was told " you would know if you were". Apparently the $90 price was only if you prepaid for the items this was never said over the phone, I skipped cheaper product at other stores because of this. The deal was not offered and was pretty much told oh well should have prepaid. Thanks Castle, I want to like the place as it's the closest with a big selection but it's not worth giving my money to a place that won't honor a deal they had in place.

I really love this shop. It's brimming with goodies in comic and graphic novels, games, dice, model…read moreand mini paint, etc. There's a comfy seating area, there's snacks and drinks for cheap. It has a model and mini painting room, and it's used for gaming Thursdays and Thursdays. Warhammer, etc. is there on Thursdays. Regular board gaming is there on both nights, but the bulk of the room is reserved for tabletop RPG. There's an additional gaming room in the front. The people that come there to play are are great, the shop is extremely well-run, the staff is great. They do special orders and card trading. They carry some gently used items. And there's a purchase stamp program. Anyways, my brother used to take me, his baby sis, with him to the comic book shop every Tuesday when I was little, and read them to me, so I like checking out any shop I run into in my travels and moves to other states for a touch of home. Castle Perilous is among the most welcoming, and is among the best stocked in each category while still having a lot of variety. Smart use of the square footage. It's impressive.

Most recent and last visit started with a woman who introduced herself as the district manager. She…read morewas rude, snobby, and either ignored my questions or just refused to answer them while she played on her phone the whole time i was in the store. Would not visit when she's in the store. However, store had other friendly employees besides the district manager who were wiling to help to the best of their abilities and also a great selection of games and consoles available.