When the sad realization hit that Gram needed full-time care, I did the only thing I knew to…read moredo...Google Search. The options were overwhelming...I made call after call to facilities that spanned from Redlands to Victorville and every place in between. It was mind-numbing and overwhelming and frankly, some of the reviews were downright scary. Then, I landed on Sterling Commons. (First off, it was refreshing that somebody was staffed to answer the phone after the amount of messages I had to leave at some of the other places.) Right out of the gate, everybody was AMAZING, KNOWLEDGEABLE and HELPFUL! I had NO idea what needed to be done and I was guided the whole way. They even helped me get through the paperwork to get Gram VA survivors benefits to help pay for her care. Debra and her staff are absolutely dedicated to making sure that the residents are well taken care of. We have popped-in many times to visit and Gram is always clean, up and alert, either watching a cool old movie in the movie room or sitting with other residents socializing. There are caretakers everywhere. Nobody is isolated here and there is a lot of stimulation / activities. The extra care in securing the residents is bar none! NOBODY is getting in or out of the residents area without a staff member physically letting them in or out. This was especially important to us. The interior as well as the exterior are CLEAN, nicely decorated and has nostalgic touches; Gram couldn't help but to feel at home. I was so impressed with the different levels of care. Gram has Dementia / Alzheimers and she needs assistance with every aspect of daily life and she is getting that. She is so HAPPY and she's smiling again. It makes me cry (happy tears) that we don't have to worry about her well-being anymore. We can just sit and visit with her and know that when we have to leave, she will still be happy and safe.

My sister and I live in Hawaii, while our parents have made their home in Victorville for over…read moreforty years. When my mom began showing signs of dementia and her condition progressed, it quickly became clear it was no longer safe for her and my dad to live alone. I reached out to every city, county, and state organization I could find for help--and hit wall after wall. No one could assist us. That is, until we found Sterling Commons. From the very beginning, the team at Sterling Commons has been nothing short of angels on Earth. They've answered every question I had--plus so many I didn't even know to ask. They've treated my parents with the utmost dignity, patience, and compassion, no matter the situation. Their positive attitude never wavers, even on the hardest days. I truly cannot express the depth of my gratitude for the staff at Sterling Commons. Even now that I've managed to bring my parents to Hawaii, the team continues to go out of their way to help me with things back in California--without any obligation to do so. They've consistently gone above and beyond for my family. If you're looking for a place you can wholeheartedly trust with your loved one's memory care, I can't recommend Sterling Commons enough. They have been a blessing to us.

This place is fantastic. My Grandma Barbara has been there for almost 2 years and the staff takes…read moregreat care of her in every way. If you're looking for a place for your loved one I highly recommend Whispering Winds! I'd give them a thousand stars if I could.

My mom has lived there for two years. I highly recommend them. I trust them and they take amazing…read morecare of my mom. The care staff, med techs, dining staff, office and management are great. Very personal and loving to the residents. Tons of activities and exercise programs. Food is great and there are options at every meal.

Great quality & care with super communication. All caregivers are compassionate & sensitiveread more

Mom is 95 and still lives in her own home on her own. She required help in the shower and light…read morecooking and cleaning. The office staff are the easiest to work with on any issue. Always there to help and match you with the correct staff member. The care staff were all great. Our whole family loved Alease as one of the family. When she had to take a beak for maturity leave it took us three try's and matched mom up with the "next best" . I recommend them to everyone. We even used home instead for family in Oklahoma.

Residents are finally getting the care they needed after the new management has taken over. Lots of…read morepositive changes.

The nurses are nice, the place is cleaned better then alot of the others I've been too and they try…read moretheir best to give the residents a good life.

I had to find a place for my father to live once he was unable to continue on in his own home. He…read moreand I agreed on Sterling Inn in Victorville, and it was one of the best decisions we've ever made. From the point of first contact, Sterling showed the kind of care and commitment you want to see in a facility for your older loved ones. Many such facilities claim it will feel like "family", but this one really did! My father's health needs and assisted care levels rose dramatically and unexpectedly early in his stay there, but the staff was right there every step of the way to help, including doing many things that were not even required of them. My father passed away on Christmas Day, 2015, and while I miss him greatly, I am comforted that the last part of his life was lived in such a wonderful environment. I couldn't be more thankful, and I give the Sterling Inn my highest recommendation. Andrew H.

I first toured Sterling Inn back in the 1990's. I don't remember what prompted the visit, but I…read moredistinctly remember saying, "Wow! I'd like to live here". Over the years I have encountered several families who had loved ones living there, and now I have moved my mother there. It seems more like a resort than an assisted living facility, and the staff does everything they can to make sure the residents are comfortable and well cared for. Don, Brandy, Brienna and many, many others have done everything they could to make the transition an easy one for my mom. Thank you Sterling Inn.

I absolutely love the staff and the care is top notch. They treat all veterans with respect, and…read morefollow up with individuals often.

No matter the shortage of doctors at times the staff there always tries to do the best for you!…read more Other than the location to where they are at now I can't complain

Don was very helpful when we placed our mother in a board and care. He acquainted himself with our…read moremother and her needs so he could match her with the best facility possible. He is very caring and will work hard to find the best place for your loved one.

From the owner: Our service is free to seniors looking for an alternative living option and we come to where you…read moreare located. It is our goal to find you or your loved ones alternate living options that make them feel at home as much as possible. Senior's Avenue provides free referrals to seniors in Los Angeles, Orange, Riverside, San Bernardino and San Diego Counties. We at Senior's Avenue know how hard it is for families when coming to the decision that they can no longer take care of their loved ones, to which they have to consider an alternative living option. Options include assisted living, board and care or a residential care facility for the elderly. These are just some of the alternative living options families consider for their loved ones. There are a lot of questions about alternative living options and confusion as to which one is the best for their loved ones. Our other referral services at a glance Adult Day Services Home Care Agencies Memory Care Lane Senior Apartments

Ive had a great experience at this place. Ive worked with staff members at the office and they are…read moreconstantly evolving to find new ways to improve patient care

Office Need to improvement scheduled and communicated with patient every time when patient need…read moremore approved to doctor visited and discard patient without notice.