I really can't recommend this business enough! My old Miele dishwasher broke down the other day,…read moreand after a nasty experience with another appliance repair business in Edmonton, we had the appliance repair division of Sherwood Appliance (now known as Mr Appliance in Sherwood Park) come out to look at the dishwasher. The repair technician, Zoltán, was extremely competent, experienced, and polite. Sadly, after his evaluation, we discovered the parts to repair the old dishwasher would almost total the same price as getting a new dishwasher! We originally considered buying another Miele at a Miele dealer like Trail Appliances, but after our old Miele broke down after only slightly more than four years of use, we began to consider giving another brand a try. Zoltán contacted his own company's sales manager, Rob, from Sherwood Appliance who then, assuming we wanted another Miele, referred us to the private number of his counterpart at Trail Appliances, assuring us that we would get the best possible service if we dealt with them after mentioning that Rob referred us. Rob also invited us to look at the wide inventory Sherwood Appliance had in stock if we ever wanted to buy something other than a Miele. This openness and attention to customer service impressed me so much I asked Rob what brands Sherwood Appliance had in stock, and it turns out that they have one of the best inventories in the greater Edmonton area of in-stock items! I was already tired of washing dishes by hand, and we wanted a new dishwasher as soon as possible. To make a long story short, we still wanted to stick with a European brand, so we ended up purchasing a new Blomberg dishwasher through Rob, and he pulled every string possible to get our delivery and installation done that same day. This is a company that really goes above and beyond for the customer, and I highly recommend them, both for appliance repair and the purchase of new appliances.

Paid for service call. Did not complete the service. Service technician appeared to not know what…read morehe was doing. Then firm sent collection agency with statement of unpaid bill. Daughter paid while I was with husband in hospital as she did not know the circumstance. The company did not acknowledge their error and the fact that the technician did not return to complete the job after saying had to get a different pard. Sylvia W

Serviced our fridge twice and problem returned. Phoned a third time and they didn't bother to…read morereturn my call. The problem with the fridge turns out to be a parts problem that was not repaired properly despite last charge of over $$300.

Our dryer suddenly died on January 6. A "technician" came out on the 9th, spent a whole 10 minutes…read moreon site and said that there was not enough power to the dryer and billed us the call out fee. We have electricians in our family - we replaced the breaker - tested and had enough power. Put the old breaker back in - tested and had enough power. Called the technician back he said he couldn't do anything and we would have to get a new service order created. So we did such. New technician came on January 15, said we needed a new control board, but that these "are very expensive" but we already looked online and knew it was only $265. So we informed him of that. He said he would get the part ordered and would be 3-4 business days. We called on the weekend and was told the part was in but we still haven't heard from them to come install. Finally got a hold of an actual person, and we wont have anyone to swap the part out until the 25th. So, unless you would like to do a whole lot of chasing to get answers, I would not call this company. They are not even local - it is a company in NJ who dispatches local "technicians".

If you have an upright freezer that requires repair DON'T phone this commpany. They can't repair…read morethem or there isn't enoungh money in it for them.

I thought I would write an additional review for my sibling who's review got buried…read more Check in = $30 off your repair! :) I booked an appointment last week for a tech to come in. I called using the Yelp page, which I think is the easiest way to contact them. I believe their number is incorrect if you simply google them. However, it is correct here! The woman I spoke with on the phone was personable and ensured we had our appointment made. We had John come in to fix our Dishwasher and Oven. He did an awesome job and everything was fixed in no time. I'm very glad that everything was sorted out all in one night. I was super worried that it would be something unfixable. It came out to be about $600 for both appliances to be fixed. Very reasonable when you consider the cost of replacement! I would definitely recommend GoTech to anyone!

We called GoTech to repair a leaking dishwasher. Dennis came out and was very professional. He…read moreprotected our hardwood floor when pulling out the dishwasher. He fully explained what caused the leak and what the repair would cost. As the part needed to be ordered he rescheduled the return visit. We had to reschedule once due to a problem on our end and Dennis was very accommodating. Dennis went above and beyond in following up and in accommodating our schedule in order to complete the repair. We were extremely happy with his service and would have no problem recommending GoTech to others! The are definitely now our go-to company for appliance repair.

I needed my outside electric outlet repaired. Raj was fast to respond, was friendly, provided a…read moregreat rate and quality work. I highly recommend!

From the owner: Welcome! I’m the owner of Northedge Home Solutions, proudly serving the community with…read moreprofessional, reliable, and affordable home repair and renovation services. With years of hands-on experience, I specialize in: • Appliance Repair: Fridge, stove, dishwasher, washer & dryer • Electrical Diagnostics & Repairs • Plumbing Work: Leaks, faucets, toilet replacements • Heating & Hot Water Systems: Furnace repair, hot water tank service, boiler diagnostics, zone valves • Lock Services: Rekeying, mastering, and replacements • Carpentry & Renovations: Custom jobs, finishing, and upgrades • Sump Pump Replacements Whether it’s a quick fix or a full renovation, I treat your home like my own — with care, respect, and attention to detail. Call or Text: 587-984-7786 Email: northedgehome@gmail.com Serving [Edmonton and surrounding communities ] Let’s get the job done right — the first time.

Absolutely awful experience from start to finish. If I could give zero stars I would…read more The first technician was rude, dismissive, and spoke to me like I was incompetent -- constantly interrupting and ignoring what I was saying. He claimed he fixed my dryer. He didn't. After it broke again, they suddenly decided it needed replacing. Then came the complete lack of communication -- over a week went by with no update until I had to chase them down. Scheduling was a joke. They refused to work around normal 9-5 jobs, then promised a weekend delivery before noon. Shockingly, they didn't show up on time. I had to call them at 11:40am just to remind them, only to be told to reschedule. They then promised to call Monday. They didn't. I had to call again Tuesday. Three weeks later, still no working dryer and nothing but broken promises, rude service, and zero accountability. If you enjoy being talked down to, ignored, and chasing a company to do the bare minimum, this is the place for you. Otherwise, stay far away.

Awesome prices, great products and knowledgeable staff and fabulous installers. Highly recommend!read more

I go to Dorothy's store about once in three years for parts or advice. I believe she is a no…read morenonsense one person operator for the most part and doesn't have time to molly coddle people who waste her time or don't know what they want. If you expect the polished slick sales person go somewhere else. I think she's a sweetheart and treats you well if you respect her for her for the service she provides. She's ordered parts for me, called when they came in (always on time) and the price is right.

Very disappointing service. The parts were delivered without the necessary screws- I checked this…read morewhen ordered and was told that it comes with screws-now they say it does not and I have to go to hardwaare store and buy. Despite the high charges, the overall customer service was poor. In particular, the receptionist was unhelpful and unresponsive when assistance was needed. I expected much better support and professionalism.

So we got my stove fixed today on Christmas eve the guy came out and had it fixed before the end up…read morethe night! Great job! We got my stove fixed and it is working great now! Pan was the tech who came out and fixed my stove on Christmas Eve! Dec 24 2024.

From the owner: We service all residential appliances. We also sell appliances and appliance parts.read more