They fixed my Samsung washer on the first visit, thanks to the diagnosis I was able to give them on…read moremy initial call, they pre-ordered the part. Very reasonable charge vs buying new. Thanks!

We have had BCS Appliance work on our dryer over the last few years. This week, our oven door…read morelatch was stuck in the lock position and was clicking nonstop. Austin was able to fix the problem and get my oven back up and running quickly. He is a very pleasant young man, and I highly recommend him to anyone looking for a new appliance repairman. Their prices are reasonable, and they stand by their work!

Everything about this went extremely well. The clothes dryer needed a heating element David had to…read moreorder the part and returned a few days later. He was on time, courteous ,respectful and professional. I was amazed at all the parts that comprise a dryer and he knew them all. I highly recommend this business

Unfortunately my dishwasher was toast BUT they were great!! Super friendly and honest!! Highly…read morerecommend!

Quick response. Arrived on Monday and assessed the problem, ordered part and the refrigerator was…read moreback in working order by Tuesday afternoon. Courteous, efficient and reliable. Thank you

Mike was a great man. Mr freezer was leaking and I called him and he came out fixed the problem…read moreright away. Very nice man to meet and talk to. Would highly recommend him!

Hinton's was FANTASTIC! They responded quickly. Diagnosed the problem with our dryer in a few…read moreminutes. He had the parts on his truck to make the repair immediately. I highly recommend them.

Miller Bros repaired my old Dyson vacuum. Works like new now. I dropped it off and picked it up a…read morefew days later.

These guys are awesome,, I couldn't believe that not only…read moredid they come out and kept their appointment with us during the snow coming down but they were on time and highly professional and very knowledgeable and helpful with our concerns. They came in and performed the job and completely cleaned up everything afterwards. I cannot give them enough praise. Highly recommended service especially now with the flu and other respiratory infections out there. Moses Payano

James and Michael were a joy to have in my home. I needed a dryer vent replaced that involved…read morequite a bit of work. Michael was very thorough, courteous, and professional. He explained everything he was doing and why he was doing it which I greatly appreciated. James explained everything he was doing as well. I have not come across such skilled and professional tradesmen in a long time. I have already hired them to do my next job! Thank you, Michael, for doing such a professional job from start to clean-up. It was great talking to you. You and James are welcome in my home anytime.....see you next year for the annual dryer vent cleaning!

Microwave went out so I ran over to Smith's and the salesman was great. No pressure and took his…read moretime helping me pick out a new GE model. The installers were good and were in and out . Wife is happy.....Thank you Smith's for your help !

Our 27 year old Kenmore over the range microwave in Bisque,died about a week ago, and my repair guy…read moresaid "you'll never find Bisque, but try Smith's - they may have something, maybe a scratch and dent, and we cant fix it, the parts are no longer available". One of the big box stores' websites claimed they had bisque (but not locally) and could deliver in a few months. So we debated a bit about black, white, or stainless. When we needed repairs on two of our other (similarly old) appliances the repairman said the parts were no longer available. I had seen Smith's near the fairgrounds and knew roughly where it was, so I called, got good directions via phone, and was greeted promptly by the owner. When I said I needed an over the stove microwave - in bisque - instead of "sorry" he said he tries to keep bisque in stock and had one in the back room right now, new in box! Would next week be ok? Yes please! His deliver - install - haul away price was far better than the chain store prices AND he had it in stock! The installers arrived on time, removed the old one, checked the new one, and determined that the opening in the cabinetry was too deep ; the new one would go in but the doors wouldn't open. Oops! They called someone to handle the necessary carpentry, which was done efficiently for a perfect fit. No muss, no fuss. The new microwave fits AND works perfectly, and matches our other bisque appliances. Nobody is predicting another 27 years, but that's ok - I'm sure our other appliances will fail sooner or later and we know where to go!

This company is the one I will definitely refer people to. The prices and installation costs were…read moreby far the best over any big box store. The customer service was excellent and friendly. We completed a sale over the phone and the salesperson made sure the over the range would definitely fit and was the right product. The installers came out when they were scheduled in a timely manner and called before they came. Once here, they were extremely efficient, friendly and so experienced in what they were doing, it was installed in a record amount of time. They were neat and left no mess behind. We can't say enough about this store and their installers. That level of service and care hasn't been seen by us for a very long time. We were very impressed with the entire transaction. This local business hasn't forgotten that they deal with people and their needs....not just net profits.

Bought a brand new refrigerator over $2500. When they delivered and installed it the doors were not…read morelined up with each other, nowhere close. I asked the installers to correct it and they said that's just the way it is we can't do nothing about it and left. I immediately called the store and was told the owner isn't there right now and he will have to address this. After 4 days they have not called me back yet. After they get their money they obviously don't care. I will never buy from them again and will never recommend them. Only giving one star because 0 isn't an option