Zero stars. I called to try to set up an appointment for someone to come look at our fridge. I got…read morean AI bot pretending to be a woman on the phone. "She" scheduled an appointment for the next day between 12:30 and 2:30pm. The bot never gave any idication that the call was finished, it just went unresponsive and left me hanging until I finally hung up. The next day we waited through the two hour window. No one ever called, no one ever showed up. Sarcon is completely useless as far as I'm concerned.

Replied quick to the initial request. Sarcom arrived for the initial diagnostic fee of 85 dollars…read more The initial issue was stated that it was a sensor. Total cost was 175. Less than a day the freezer continued to have issues they came back out and stated it was misdiagnosed and they replaced a fan. After 3 emails they came back out a third time on 2/17/22 This time they replaced the fan timer and charged an additional 85 dollars. Overall this wasn't done correctly the first time and they continued to charge me after claiming the work has a 90 day warranty. The whole point of a diagnostic fee is to CORRECTLY diagnose the problem the first time. Total cost is 260 never again As of 02/22/22 scheduled a technician for ongoing issues with the Freezer they wasted my entire day and did not show up this companies lack of professionalism and lack of care is unmatched at this point i feel like they are not using new parts. 2/23/22- Technician who arrived again at was absurdly rude to my girlfriend I was on the phone with her at the time . I had spoken to the owner over the weekend he offered some money back for all the headache and being charged multiple times. The technician Gave us the wrong refund check for with another couples name and told us we can find another company to fix our refrigerator. We either want the problem fixed or a refund not both.. Again he never called just arrived not sure what's so difficult with fixing a fridge correctly the first time. When he left he stated do not disturb anymore. Photo is of the "new" part in a ziplock bag

They fixed my Samsung washer on the first visit, thanks to the diagnosis I was able to give them on…read moremy initial call, they pre-ordered the part. Very reasonable charge vs buying new. Thanks!

We have had BCS Appliance work on our dryer over the last few years. This week, our oven door…read morelatch was stuck in the lock position and was clicking nonstop. Austin was able to fix the problem and get my oven back up and running quickly. He is a very pleasant young man, and I highly recommend him to anyone looking for a new appliance repairman. Their prices are reasonable, and they stand by their work!

Microwave went out so I ran over to Smith's and the salesman was great. No pressure and took his…read moretime helping me pick out a new GE model. The installers were good and were in and out . Wife is happy.....Thank you Smith's for your help !

Our 27 year old Kenmore over the range microwave in Bisque,died about a week ago, and my repair guy…read moresaid "you'll never find Bisque, but try Smith's - they may have something, maybe a scratch and dent, and we cant fix it, the parts are no longer available". One of the big box stores' websites claimed they had bisque (but not locally) and could deliver in a few months. So we debated a bit about black, white, or stainless. When we needed repairs on two of our other (similarly old) appliances the repairman said the parts were no longer available. I had seen Smith's near the fairgrounds and knew roughly where it was, so I called, got good directions via phone, and was greeted promptly by the owner. When I said I needed an over the stove microwave - in bisque - instead of "sorry" he said he tries to keep bisque in stock and had one in the back room right now, new in box! Would next week be ok? Yes please! His deliver - install - haul away price was far better than the chain store prices AND he had it in stock! The installers arrived on time, removed the old one, checked the new one, and determined that the opening in the cabinetry was too deep ; the new one would go in but the doors wouldn't open. Oops! They called someone to handle the necessary carpentry, which was done efficiently for a perfect fit. No muss, no fuss. The new microwave fits AND works perfectly, and matches our other bisque appliances. Nobody is predicting another 27 years, but that's ok - I'm sure our other appliances will fail sooner or later and we know where to go!

Fantastic repairs service for appliance and water treatment. They installed new softener and did a…read moregreat job

This guy marks up his parts by an astronomical rate, checking with the manufacturer. $400 / 1…read morehour on site "repair" that didn't fix the issue. Never again.

Hinton's was FANTASTIC! They responded quickly. Diagnosed the problem with our dryer in a few…read moreminutes. He had the parts on his truck to make the repair immediately. I highly recommend them.

Called BNG about a month ago when my gas oven wouldn't heat up. Brian came a few days later and…read morehad my oven fixed in less than 30 minutes. He was prompt, professional, and took the time to explain the issue to me and how to avoid it in the future. I highly recommend BNG!

What a great experience, was having issues with our Fridge, they were able to come out very…read morequickly and the Tech took the time to insure all was correct, fixed the initial issue but while there found a couple other items and took care of that, the cost was very reasonable. If you have appliances issues I highly recommend BNG

This is the second time I used Zach-Vac for dryer vent cleaning and I am not disappointed!…read moreScheduling is a breeze and the workers came on time and were super quick. For a couple hundred bucks once every couple years and a piece of mind that my vents are clear is totally worth it! Would recommend hands down every time. Payment was super easy as well. The first they found that Lowe's did not install the dryer correctly and all the lint was going into my ceiling tiles. They fixed it AND cleaned out my drop ceiling. Not to mention there was also so much snow outside at the time and they helped cleared it to get access. The workers definitely go ABOVE AND BEYOND and that's not service you get just anywhere.

So happy with this team!…read more A few months ago we noticed an issue (foul smell) from our ac vent. We called another company to come out, it was obviously shortly after that the issue was not resolved, so we called Zack-Vac for a second look/opinion. They arrived when they said, the team went to each and every vent and took a picture before cleaning and then after- sharing as they went along. They were able to determine that the other company only cleaned about half the vents- the rest were pretty much untouched. The team that was hear did a very thorough job, they were very respectful, and clean. I would highly recommend them and will use again when needed!

These guys are awesome,, I couldn't believe that not only…read moredid they come out and kept their appointment with us during the snow coming down but they were on time and highly professional and very knowledgeable and helpful with our concerns. They came in and performed the job and completely cleaned up everything afterwards. I cannot give them enough praise. Highly recommended service especially now with the flu and other respiratory infections out there. Moses Payano

James and Michael were a joy to have in my home. I needed a dryer vent replaced that involved…read morequite a bit of work. Michael was very thorough, courteous, and professional. He explained everything he was doing and why he was doing it which I greatly appreciated. James explained everything he was doing as well. I have not come across such skilled and professional tradesmen in a long time. I have already hired them to do my next job! Thank you, Michael, for doing such a professional job from start to clean-up. It was great talking to you. You and James are welcome in my home anytime.....see you next year for the annual dryer vent cleaning!