Dr Shah and his team are incredible. Routine cleaning or some serious dental work. Dr Shah is…read morecompassionate for those with anxiety, low tolerance for pain like myself. Keeps great notes on patients so the staff is ready for you when you arrive. Latest state of the art technology, makes the crowns IN office so in a single visit the issue is resolved. No temp crowns and coming back for the uncomfortable removal and fitting adjustment. Great flexibility to get in emergencies. I found Dr Shah and his team when I had a cracked tooth and was unhappy with my current dentist. I've been coming back ever since.

For your own sanity, STAY AWAY. Dentist on site - SUPERIOR…read more Quoting, billing. THE WORST IN MY 60 YEARS ON THIS EARTH I'VE EVER SEEN. It so bad, it seems they mis-quote, so you will pay, and then they bill insurance. DOUBLE DIPPING - GETTING PAID TWICE. This situation has happened to me two times, for the same service, which is an implant. Just one implant. Not multiple. They cannot do math, multiply, divide, add, subtract...percentages. STAY AWAY FOR YOUR OWN PIECE (PEACE) OF MIND.

I had the greatest experience with Dr. Kurziak's office! I highly recommend Greenwood Dental Care!…read moreMy husband saw her first and he came home raving about his experience. I decided to give the office a try and it beyond exceeded my expectations! We do not live near by the area but I honestly do not mind the drive! So glad that we took our friends recommendation to try her out! She even did some custom work for my husband that I know other offices wouldn't do or couldn't do as good a job as she did! Dr. Kurziak came in before operating office hours to see my husband as an emergency and that right there shows superb care! Was extremely accommodating. It doesn't always work out that way but this time it did. We do not have dental insurance but I can tell you the fees are very very very reasonable for the great care offered! Speaking from experience and being someone that had insurance for every medical or dental visit - Dental Insurances are like discount coupon cards! They don't cover everything and if they claim they do, then you need to read your fine print. When people complain about pricing or treatment, they need to picture themselves at the grocery store or at the auto repair shop. Do you gripe and moan about the apples or meat that you need, No, you just buy it because you need it! Do you gripe and moan that the new rim and tires you're getting cost a lot, NO, you get them because you need them! So many positives about the office, doctor, staff, everything! By far the most comprehensive and talented dental practice I've been to - from the doctor, to the team she has! She listens, she makes you smile and laugh, and she didn't come off salesy. I am extremely impressed with her professionalism, extensive knowledge, and gentle approach. Everything was explained to me every step of the way. When I saw the hygienist, Chrissie, she was very very thorough and as Dr. Kurziak, Chrissie, explained everything to me the whole way! She was very gentle and I didn't leave the office feeling like I could feel gunk stuck in between my teeth! Some places I've been to in the past we're all about quantity and not quality. Dr Kurziak and Chrissie are quality! Pointers for those of you that like details: -Handicap accessibility is the first thing I noticed! -There is ample parking in the parking lot. -They try to minimize the traffic within the office. I did not cross paths with any other patients. -Beyond COVID standards! (Temp checks, hand sanitizer, air filtration systems, staff all masked and geared up) -Location of the office is a very easy find. -The oral cancer screening Velscope is cool! ( I recommend every patient get this done! ) -Cleanliness of the rooms and the office. -Music playing throughout the office comfortably. It's good for the soul and for drowning out nosy ears! -They offer pillows and blankets to keep you comfortable during your visit. Was explained that they're washed after every patient. -They see kids! Trust me when I say this! I know of some other offices that charge an arm and a leg for crappy dental work and care! If you are looking for something cheap, STOP right there, because that one saying "you get what you pay for" will ring truer than ever if you pass on this office!!! I highly recommend this office!

Aesthetically pleasing and clean facility. However, they are not transparent about costs up front…read more Services were provided and I was told the cost after. I would also make sure your insurance still covers whatever service you are getting because they will not be transparent.

I had my teeth cleaned by Karen. She did a wonderful job! The front desk girls are very friendly…read more Highly recommend this office!

If you are looking for a dentist in Antioch IL, my family and I strongly recommend you look…read moreelsewhere as long as Vicky, the office manager at Heritage Dental and is still running the scheduling. Here is why; I work in the trade show industry, which most know requires a large amount of travel. About a year ago, one of my co-workers came down with walking pneumonia. I got a call 2 days before a show for one of our largest clients informing me of his illness and immediately reacted, got my ticket, hotel and called the 30 different partners we used for that show to inform them I would be the point of contact. In the craziness, I failed to reschedule my dentist appt, that was a day after my departure to the show. I explained this to Vicky and it seemed fine, and on the same call, rescheduled my appt. A day before my rescheduled appt, my cousin committed suicide in California. It happened literally the night before my morning appt. I tried to explain this to Vicky that I needed to go console family members, but she refused to even listen saying I was no longer allowed to go to Heritage Dental. Comical right!!! Well the saga continues. My son still went there. She even said they were welcome. Well my 11 year old son has crowded teeth on one side. Very painful. And this lady has the nerve to call us today and cancel a confirmed appt for tomorrow for my son. My son is in pain, and this lady does this just to be vindictive over a year later. And both my son and wife have visited there since Vicky told me I was no longer welcome. I have met a lot of crappy people in life, but what kind of person does that to an 11 year old boy. Vicky, karma has a funny way of evening the scales of life. Good luck with being miserable vindictive and just an overall mean person to young kids. At least I know one thing, you've set the bar so low that any other dentist office is going to be an amazing step up.

Cleanliness, a welcoming atmosphere, and attentive staff contribute to a positive experience, even…read morefor those who dislike the dentist

Place is horrible. They got paid by both my insurance and I and are still refusing to pay me back…read more They said if you recommend someone you get a $25 credit. Never got that either. If you want a rude dentist who lies to your insurance and you go here. They were very rude and unprofessional to say the least. They also claimed they called my insurance and I found out that was yet another lie. All they need to do is write a detailed note to my insurance and pay me back but they absolutely refuse save yourself time, pain and money.

The office works well to find time that work for you. I've had some different dental hygienists,…read moreand they all were wonderful!

I was referred to this dental practice by a friend several years ago. I have had different…read moreprocedures and was pleased with the work and appreciate the ability to have dental work under sedation due to a medical issue I have. Dr Potts is a very kind man. Unfortunately, my last few experiences have left me needing to find a new dentist. Several years ago I had a root canal done by a dentist who is no longer at this practice. A few years later, I was having pain in the tooth that had the root canal and saw Dr. Potts, he did a scan and found out that the root canal wasn't done correctly. He referred me to a specialist who might have been able to save my tooth. That wasn't going to work and I needed an extraction and implant. I was quoted $5,000 by Whitney at Lake County Family Dental, similar to what an oral surgeon would be, so I decided to use Dr. Potts as I knew him. When I went in to pay a few days before the procedure, they told me it was actually going to be $7,000. I ended up using them and paying the higher amount because I really wanted to get the extraction done as the tooth was bothering me. They ended up charging me $7,748! I didn't need all the sedation and they are refusing to give me a refund after telling me I had over $1,000 credit! After the extraction, I had a lot of bruising on my face, not sure what happened as I was under sedation during the extraction. It took OVER a YEAR to finally get my implant. Turns out this is not the normal time frame and had I used an oral surgeon, I would have had my implant much earlier and it would have been much less expensive. In the meantime, because I was only able to eat on one side of my mouth, I now needed a crown. This happened right as I was finally getting my implant. My latest experience was very painful and why I have decided to find a new dental practice. I needed a crown and decided to use Dr Potts, he did the temporary crown. I was in pain after the procedure and it got worse a few days later so I went in and saw Dr John Planisek as Dr Potts was unavailable. Dr John Planisek said the temporary crown was too high and this was common for crowns done under sedation. He filed it down and said I'd have some pain for a few days but it would get better. That was not the case, the pain got worse and I was not only unable to eat anything crunchy, like nuts or carrots, but I could only chew on one side and had trouble drinking water and eating soft foods as well. My jaw hurt if I yawned and I was getting shooting pains at random times during the day from my tooth down to my jaw and up to my ear. It also hurt in the middle of the night and I'd wake up several times each night due to the pain. I went in and saw Dr John Planisek again, this was about 2 weeks after the temporary crown was done. He said it could be due to a few issues and that he'd put my permanent crown in and that would stop the pain. I trusted him and agreed to have him put the permanent crown in while I was at the office and not under sedation. He DID NOT offer me any pain relief. I had no idea that I should have asked for something as this dental practice is supposed to be one that cares about patients and doesn't want them to suffer. When he removed the temporary crown, he knew I was in pain as I told him. He put the permanent crown on and it was one of the most painful dental procedures I've ever had. If you've ever had an exposed or irritated nerve and had someone put pressure on it, you know just how awful that pain is. I had to bite down for a few minutes for the cement to adhere and he kept saying the pain would go away, it didn't. I had trouble sitting still due to the pain, my blood pressure skyrocketed and I was sweating. I went home and took 2 Tylenol and 2 Advil for some relief, I was unable to work or eat for the rest of the day and my mouth was still throbbing when I went to sleep. To top It all off, I still have pain and my bite doesn't feel right but I'm too scared to ask them if it can be fixed. I'll just find a new dentist and get help there. Worst $2.500 I've ever spent! Unless you like feeling like you're being tortured, and have a lot of money to spend, find another dental practice.

Great dentist. Kind and focused on pain control. Prior Ruth's done promptly. Office is clean and…read morestaff are friendly.

Dr. Crawford is the best!! And his staff is also amazing!! He has a great sense of humor, very…read morethorough and he gets the job done!

I had a procedure done on 7/30/24 and was told that the temperature sensitivity might take several…read moreweeks to subside. However, as of last week, the pain has become unbearable. I called the office to report the extreme discomfort caused by the procedure they performed. The office manager said they could see me, but only if I paid for another visit. I understand they need to make money, but I don't see why there should be a charge just to check their own work and ensure everything was done correctly, especially when I'm experiencing pain directly related to their procedure. My insurance no longer covers this office, and considering they've already performed two deep cleans and an initial visit, I would think they would take responsibility to help a patient in pain. I repeatedly asked to speak with someone higher up than the office manager, even the doctor, but was refused each time. Overall, I would not recommend this office to anyone.

I've been going here for years. Staff is always great! Same…read moreday crowns here! They have amazing technology to mill the crown same day. Just a short visit.

How refreshing to feel comfortable by just walking into their office. The staff were friendly and…read morehelpful with questions I had. The hygienist was skilled and told you everything she was going. The doctor was wonderful. I felt like I just had the best exam I ever had.

Great Dentist! The staff is very professional and caring to your needs! They've been great with my…read morewhole family!