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    Infinity Flooring & Home Improvements

    5.0 (1 review)

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    2 years ago

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    LG Building and Remodeling - Basement Den

    LG Building and Remodeling

    (6 reviews)

    Last month, we needed to redo a portion of our roof and replace a sliding door. After receiving…read moreseveral quotes, we settled on L.G. they were thorough and prompt, able to do the whole job, and got the job done on time and at a cost less than a big brand we were considering! Thank you L.G. and thanks for keeping up covid protocols while working indoors.

    We contracted with LG for a one room extension (only). The scope was fairly simple, as plumbing…read moreand gas were NOT included on this project. Due to the company's negligence, lack of accessibility and disorganization, the project encountered numerous issues which led to insurmountable delays. The contract indicated a 120-day timeline, this project took an unacceptable seven months to complete. Some examples of LG's dereliction include: 1. Ineffective subcontractors. Three of them (gutters, flooring, mason) were replaced after extended periods of haplessness. 2. Lyman Gilbert, the principal of LG, was constantly unavailable or unreachable while issues occurred on-site. Lyman was on vacation often throughout the project and did not return calls or texts. 3. Re-work was constant, leading to further delays. 4. The subcontractors that did complete work were rude and lacked integrity. 5. LG lacks expertise in several areas, most importantly HVAC. I have never filed a complaint like this before but LG's performance was so egregiously unsatisfactory, I feel compelled to warn others before they commit to a similarly dysfunctional project.

    Infinity Flooring & Home Improvements - flooring - Updated September 2026

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