3/31/2026 Update: I received a phone call from Dr. Spanko…read morethe day after my appointment. She called to apologize and let me know she will ask that I be refunded for my copay. Although the experience was unpleasant I am upgrading this review to a 3 star because taking accountability and corrective action goes far in my book. We all mess up and have bad days and while that doesn't make it right, I can respect when someone tries to correct or make amends for a mistake. Thank you Dr. Spanko for the follow up.

Parking fee is a set up! Only 15 minutes is free. I just went there to take my meds and took the…read morepharmacy 31 minutes to finish processing my prescription. My meds only cost $5. My parking fee is $6+TAX=$6.35 costs more than my meds wtf?!! I think they deliberately make the processing slow, so they can charge me parking fee!!! F THIS!!! IM NOT COMING BACK TO THIS FACILITY ANYMORE. PARKING WAS SET UP FOR HIGHWAY ROBBERY!!!

Elevate health group is simply the best clinic in The greater LA region…read more From staff professionalism, respect, care & kindness. It is a top tier new & clean facility with tasteful art, organized equipment & spotless patient rooms. Nurse Alina has the hands of a feather and is so delicate and precise with needles & mindfulness, also making sure you have no questions before you leave. she is amazing and so great at what she does. Gabby is also the best her hands are surgical and makes sure you are taken care of perfectly w the utmost comfort and peace of mind. Nurse Nicole & Dr K are the greatest. This is my go to group to go to before a major fishing, diving, hunting excursion to prep myself for a harsh mission ahead. Also my #1 spot if anyone of MY family friends or myself are feeling sick or under the weather for the last 6 years or more.

They are impossible to get on the phone, their chatbots are useless, and they never call back. On…read moreseveral occasions, I have harassed them for prescription refills, and they take many days to get to it. They have also given terrible medical advice, including prescribing an antibiotic at the onset of Covid.

I feel like i've been unable to get adequate care here. I've tried two different locations and I…read morestill feel misheard and like i'm just going in circles. Also, there's usually a big language barrier that keeps us struggling for another 15 minutes, unfortunately.

This review is for the front desk employee, Nara, at the 1300 S. Central (Glendale, CA) location…read more She has been hostile, condescending and generally emotionally abusive towards me for simply trying to contact my doctor. Nara seems to believe that reaching out to one's doctor during an active infection is entitled or self absorbed as she's told me "we have plenty of other patients!" (I realize I'm not the only patient. What a bizarre scolding) Nara has also told me during said active infection that the earliest I could receive care was 3 weeks out. She doubled down with an exasperated tone when I explained that I urgently needed medical advice. Again, this is my doctor's office. Why Nara thinks she needs to gatekeep medical care from patients at their doctor's office is truly mindboggling and amplifies the stress and pain of having a medical condition that needs treatment. This organization needs to make a change.

The Wait Time at the Brand Office is Usually Too Long. It Seems Like Some People Have Appointments…read moreat the Same Time with the Same Doctor. The Wait Time on the Phone is Also Long. in Addition, They don't Bother Returning your Call if you Left a Message with your Phone Number after being on Hold for More than 30 Minutes! Improvements are Definitely Needed at Brand Location and Their Other Location if have the Same Issues. Customer Service is IMPORTANT!

Warning, warning, warning, do not go to this place. Medical fraud to the fullest they blind my…read moremother's eye. Doctors don't know what they're doing. They perform unnecessary surgeries, and they caused my mother to go blind. Many many other people have already gone through the same problem by going over here. I don't even know if they are real doctors here from our understanding the licenses were given fraudulently. They should be reported to better bureau business

This office is a complete joke and a mess. Their staff especially ms. Voski I do not know who she…read morethinks she is to be talking to my father in the tone she was talking with. She was completely rude, disrespectful, and did not allow me or my father to talk because she would talk over us and would not let me finish a sentence. She needs to be fired as she is a complete disgrace to that clinic. Also, they barely answer their phones and when the lines are busy, you just get hung up on you cant even wait on hold. Good luck here.

My mom Aida visited Dr. Nercessian's office in Glendale. He was very friendly, knowledgeable and…read morehelpful. His staff was amazing especially Voskee who helped my mother with all her concerns. I highly recommend Dr. Nercessian and his staff to all family, friends, and Yelp users!!!!

I had gallbladder removed. My surgery coordinator…read more"Pricilla" was amazing! In stressful times like this having someone that lightens your load by contacting your primary care physician, ordering test and coordinating with the surgery room and surgeon with all the patients in the world. She took care of everything. I am so grateful

I am submitting this complaint regarding my GI imaging appointment scheduled for July 14 at 10:00…read moreAM. When I called to schedule my appointment approximately one week in advance, I specifically asked where I needed to go. I was only told to go to the "west side" or "west building" of the hospital. I also asked for the room number, but one was not provided. I was not given a department name, floor, direct phone number, or any other location details. I also did not receive any appointment confirmation by email, text message, or phone call with instructions for my visit. On the day of my appointment, I arrived on time and went to the front desk. I showed them the information I had been given, and they directed me to the outpatient department. After going there, I was told I was in the wrong building. I then called the hospital operator for assistance. I explained that I was trying to find my GI imaging appointment and that I had only been told to go to the west side of the hospital. Instead of helping me locate the correct department, I was told to ask registration, and hung up on me before my issue was resolved. When I finally reached the appropriate department, I was asked for my referral paperwork. I had never been told that I needed to bring it, and because I never received any appointment confirmation or instructions, I had no way of knowing it was required. I was also informed that the ultrasound department's system was down. However, my appointment had been scheduled about a week in advance. Since I did not receive any confirmation or instructions before my appointment, I believe patients should be provided with the necessary information before the day of their visit, even if technical issues arise. I rarely visit this hospital, so I was relying on the directions and instructions provided to me. I made every reasonable effort to find the correct location by asking for directions when scheduling, arriving on time, asking the front desk for help, and calling the hospital operator. Despite those efforts, I was unable to reach the correct department, and my appointment was ultimately canceled.

Kaiser failed in canceling my father in law (age 91 with dementia) appointment twice. First…read morecancellation was same day with voice mails left hours before appointment. Second cancelation was after confirming twice that morning. No voice mails, texts ir emails. No consideration for patient and family time as we commute over 2 hours to pick him up and ensure he is bathed and dressed for his appointment. Physician who finally saw us chastised us for wasting his time when the growth was clearly benign. Care quality poor as no time was spent with patient. Doctors summary included questions and responses that were neither asked nor answered. I would not recommend Glendale dermatology practices as the personnel are unprofessional and arrogant.

The doctor cancels appointments at the last moment resulting in a total waste of time. There is no…read moreback up plan in place to have another doctor cover for a doctor that waits for the last minute to cancel. Do yourself a favor and search for a new healthcare provider, as Kaiser sucks balls!

Our uncle was at Autumn Hills for a little under a week. We found the nurses and the staff to be…read morevery nice and helpful. Arthur Gasparyan in particular, was great, he gave us a tour of the facility and helped us with the admission. He made the admission process as smooth as possible. There is room for improvement when it comes to the food.

The patients are neglected at this facility. The staff lacks proper English proficiency, making it…read moredifficult to communicate effectively. They are unable to provide detailed information about the medications administered to patients. My father was admitted to the hospital this morning, and the nurses at the ER took photographs and advised us against returning him and reporting the facility. In fact, they informed us that they are independently reporting the incident and strongly urged us to do the same. All hospital staff members expressed their disbelief at the severity of the abuse, attributing it to the prolonged period of leaving him in his own feces without changing the diaper.

I would avoid this place as much as possible, they are rude, your wait time can be 30 minutes to an…read morehour. And they overcharge and have no bedside manner. They don't care about your quality of care that is being provided

I'm not one to write bad reviews unless I had a terrible experience. I love supporting businesses…read morethat are honest and kind, but this is not the place. I went for an ultrasound and I had to pay out of pocket for a copay which is covered by my insurance. They overcharge to make more money. This is my second baby and every ultrasound I had before this place was covered by my insurance. I spoke with Dr. Azizian and he was so rude and not accommodating at all. Not sympathetic, gentle, not understanding. Never going back here and I would avoid this place.

The worst doctor I've ever met. Will make you wait 2 hours to fill out a form he could have done…read moreonline. Takes advantage of Medicare patients to make his money. Find anyone else.