Great work and great attitude. Very pleased and will use again. Repair imperceptibleread more

Seems like a nice guy but did not show up or follow up with us when not showing up. No answers to…read moremessages either. I know South Florida is known for unreliable contractors but it shouldn't be. We went with aluminum pergolas instead with another company.

For context, I rate businesses and products on a simple scale: 5 stars means I love it, 4 stars…read moremeans I like it, 3 stars is okay, 2 stars means I didn't like it, and 1 star means I hated it or think it's unsafe. I purchased LVP flooring from this company to replace laminate flooring that was damaged after a roofing project went wrong at our HOA condo. Since I live out of state, coordination was especially important, and the entire process was handled very smoothly. We were able to take advantage of a sale and placed a deposit for the order. Communication was clear and consistent, and scheduling installation was easy. The only unexpected issue was that the cement subfloor had not been properly leveled when the previous laminate floor was installed. It required a significant amount of leveling concrete, which added $2,865 to the project. To their credit, the possibility of this additional expense was clearly explained well before installation. I hoped for the best, but it simply didn't work out in my favor. This was not the fault of the company or the installers. We were told installation would take four days, but the crew completed the job in just two. The three installers were professional, friendly, and extremely efficient. They kept the work area tidy, managed materials and debris responsibly, and handled moving heavy furniture without issue. The finished floor looks beautiful and the quality of the installation is excellent. I am very pleased with the results and with how smoothly everything came together, especially while coordinating repairs from out of state after the water damage. I would absolutely consider using them again for future flooring needs. Easy 5 stars.

This is the 2nd part of my previous review. I said I would write how things went with the process…read morefrom start to finish of the removal of two rooms of carpet and installation of laminate flooring. Well, I ordered a floor based on color and quality. When I went back to the store the very next day to order, my salesperson, Barbie, who was highly recommended to me, was away on a vacation so the other rep helped me and took the order. I was required to put down half the $ but if I paid with a credit card, there would be an additional 4% charge. I decided to pay extra just to have recourse in case there was a problem. You never know what could happen and it's worth the peace of mind. Barbie had said it would take 7-10 days for it to come in and the installer would call to arrange a date to do the job. Well 2 weeks went by and no phone call. I went into the store to check. They said it came in. Barbie again was not there. The next day the installer called and we arranged installation on Monday, June 16 and the installer would call me that morning before 10 am to say what time they would be there. I wasn't happy about that because I thought they should call at least the night before so I could plan my day. But they called about 9 am and came at about 10. Jonathan and his Spanish speaking helper started to work, carefully removing my furniture and assessing my floors. Of course the floors needed to be leveled which meant they had to pour cement. I was aware of an extra cost if that should happen. This added more time to the job because it takes 24 hours to dry. The next day was basically a lost day because it had to dry and some areas needed more time. The 3rd day they started at 8:30 am. I was out doing errands but my husband was there in the house. At 10:15 I get a call that the laminate product was defective and they couldn't get it to connect correctly. I had to pick another product. I was beside myself because this would cause a major delay if what I picked wasn't in stock. And my house was in chaos with furniture out of place - my BR - and clothes out of my closets. The good news was I picked the other choice I had at the beginning of the process and it was available in stock at the warehouse. What a relief! The guys returned the bad product and brought back the new one and worked hard to complete the job in my master bedroom. They did an excellent job and put back all my furniture all in one piece. The other room was going to get done the next day. Backing up a bit, Barbie was never there for me during this whole time. She left the company and I was left out to dry. If I didn't follow up myself, I'm sure I'd still be waiting to get that original phone call. Also, because of the stress, I asked for a discount but the manager, Alan said "no" to me. What should have happened, was as soon as they knew Barbie was leaving, they should have distributed her clients to other reps. Alan said he'd leave the new paperwork for me to pick up today (my printer was disconnected because of the job). When I went in this morning to get it, he never left it for me and it was a major inconvenience for the other salesman to attend to me. Part of the paperwork numbers were incorrect. He didn't care about helping me so I stormed out of there. Before I even got home, Johnathan, the installer texted me to say that the job was completely done and he sent me a picture. When I got home, I paid him the amount that it was supposed to be according to my records. It's rare that things go completely smooth these days and I am prepared for that. The good news is there was a silver lining. The job was done on time and it is beautiful. I'm very happy but I'm not so sure I would recommend Capital Carpet again.

Replaced carpeting in bedrooms with laminate flooring. No hype, no pressure. Knowledgeable,…read moreinvolved ownership, and a beautiful and varied product line. Very compettitive pricing. Excellent installers in terms of skill and neatness. A professional operation from start to finish. I would give Flooring SF my highest recommendation. Barry A.

We are so happy we chose Flooring SF to redo our home. This team was professional from beginning to…read moreend. The crew was able to rip out old tile, level concrete and lay all new flooring in every room, including the Florida room, for a fantastic price. I'm very pleased with the quality of product and the labor that was done. The baseboard and casing details added a new updated look to our 90's home. We will definitely use Flooring SF when it time for a new kitchen! Jamie, thank everyone on the team from us! Amazing! Job well done!

Rasin built a custom wall unit/fireplace for me. I had two other quotes for the job, both times the…read morecompany was very pushy about their preference on the design, and aesthetic - I knew exactly what I wanted and was not feeling very confident they could deliver. Rasin came in and immediately put me at ease - offering his expert advice but ultimately making sure I got what I wanted. We exchanged renderings and notes for one day and that was the extent of the design process. Installation was quick and simple and it was exactly what I wanted! Keep in mind I did have to have an electrician involved to get the lights, tv and integrated fireplace all installed but he was very clear about that up front. I would absolutely recommend Rasin and plan to use him again in the near future!

Seems like a nice guy on the phone but he sort of strung me along , I answered a bunch of questions…read moreand drew a schematic for him and then he eventually told me he was busy and stopped responding. Finally he responded but said he couldn't do it in two months so I asked how about three months and of course he ignored me again. Wasted a couple weeks of my time. Pretty unprofessional in my opinion and unfortunately in line with many Florida professional services companies.